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service-level agreement (SLA)

A service-level agreement (SLA) is a contract that specifies what the service provider is responsible for. More

Quote of the Day

"You don't go to public cloud to demand a customized SLA. You match the right workload to what the cloud advertises." - David Bartoletti

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    HA! 99.999% uptime is a triumphant network goal. What does "HA" stand for?
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    virtual LAN (VLAN)

    A virtual local area network (virtual LAN) lets network nodes that are geographically dispersed communicate as if they physically resided on the same network.

Essential Knowledge on IT management

Enterprise data architecture strategy and the big data lake

Today's enterprise data architecture strategy has to address how to align existing data systems with growing information needs, capabilities and data sources.