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Word of the Day

DDDM

Data-driven decision management (DDDM) is an approach to business governance that values actions that can be backed up with verifiable data. The success of a data-driven approach is reliant upon the quality of the data gathered and the effectiveness of its analysis and interpretation. See More

Word of the Day Archive

Know-IT-All

  • What ever happened to clickstream data?

    Is there gold in the clickstream creek? Maybe setting the expectations as to what can be mined and the resources it will take for mining are more rational and realistic today than they were in the past.

  • A digital customer strategy in three steps

    CIOs and their application teams need to help their businesses develop a coherent digital customer strategy. Forrester Research's Stephen Powers and Mark Grannan outline the tools required to manage, engage and measure digital customer experiences.

Buzzword Alert

age of the customer

Age of the customer is the concept that consumers are more empowered than ever because they can access information about products and services over the Internet in real time. 

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Essential Knowledge

Flurry of technology M&A foreshadows 2017 trends

As the market continues to undergo a series of major mergers and acquisitions, some observers say to expect more technology M&A in 2017.

Using call analysis, funeral service company digs up dead data

With insight from its phone call leads, Arbor Memorial was able to find out that calls accounted for 1.5 times more sales than online-based leads.

Inside Ted Cruz's presidential campaign management software strategy

Sen. Ted Cruz didn't clinch the Republican nomination, but not for lack of technology. Campaign management software on Salesforce tracked donations, ...

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SearchCompliance

  • pure risk (absolute risk)

    Pure risk, also called absolute risk, is a category of threat that is beyond human control and has only one possible outcome if ...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

  • audit program (audit plan)

    An audit program, also called an audit plan, is an action plan that documents what procedures an auditor will follow to validate ...

SearchSecurity

  • computer worm

    A computer worm is a type of malicious software program whose primary function is to infect other computers while remaining ...

  • black hat

    Black hat refers to a hacker who breaks into a computer system or network with malicious intent.

  • copyright

    Copyright is a legal term describing ownership of control of the rights to the use and distribution of certain works of creative ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

  • mass notification system (MNS)

    A mass notification system is a platform that sends one-way messages to inform employees and the public of an emergency.

SearchStorage

  • non-volatile memory (NVM)

    Non-volatile memory (NVMe) is a semiconductor technology that does not require a continuous power supply to retain the data or ...

  • hybrid hard drive (HHD)

    A hybrid hard drive (HHD), sometimes known as a solid-state hybrid drive (SSHD), is a mass storage device that combines a ...

  • USB flash drive

    A USB flash drive -- also known as a stick, thumb or pen drive -- is a plug-and-play portable storage device that uses flash ...

SearchSolidStateStorage

  • RRAM or ReRAM (resistive RAM)

    RRAM or ReRAM (resistive random access memory) is a form of nonvolatile storage that operates by changing the resistance of a ...

  • JEDEC

    JEDEC is a global industry group that develops open standards for microelectronics.

  • M.2 SSD

    An M.2 SSD is a solid-state drive (SSD) that conforms to a computer industry specification written for internally mounted storage...

SearchCloudStorage

  • Google Cloud Storage

    Google Cloud Storage is an enterprise public cloud storage platform that can house large unstructured data sets.

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

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