Browse Definitions:
Definition

Chief Process and Innovation Officer (CPIO)

Chief Process and Innovation Officer (CPIO), also called Chief Process Officer (CPO), is a corporate C-level position that calls for a leader who is able to identify which parts of a company's business processes could be improved and recommend specific ways to make them work better. Industry watchers like author Peter Hinssen and Michael Hammer propose that as IT moves towards a more service-oriented architecture and cloud computing, the traditional role of CIO as technology expert will evolve into that of a more process-oriented business supervisory role and the CIO will become the CPIO.

Core competencies for a CPIO include:

Professional - The CPIO knows how the organization works, is aware of innovations in Information Technology and is familiar with relevant IT service providers and vendors.

Social - The CPIO demonstrates leadership skills, including the ability to listen to employees, collaborate and network with other C-level managers and negotiate with vendors. 

Managerial - The CPIO is able to run a department, oversee staff development, balance a budget and manage IT as part of a business function. 

Transformational - The CPIO is comfortable with managing change -- both low-tech and high-tech change and changes in business goals. 

Business - The CPIO is familiar with his market and actively monitors the competition.

Innovation - The CPIO is able to demonstrate which innovations will be worthwhile, determine how technology can further improve the business process and successfully market his ideas for change. 

 

Learn More

Peter Hinssen writes about the rise of the CPIO in his book IT/Fusion.

John Soat takes a look at the evolving role of the CIO in "Tomorrow's CIO: Process Before Technology."

John McCormick interviews Michael Hammer in  "CIO as Chief Process Officer, Not Strategic Leader."

This was last updated in March 2016

Join the conversation

1 comment

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

How would having a CPIO help an organization create a DevOps culture?
Cancel

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

SearchSecurity

  • Web application firewall (WAF)

    A Web application firewall (WAF) is a firewall that monitors, filters or blocks traffic to and from a Web application. WAFs are ...

  • MD5

    The MD5 hashing algorithm is a one-way cryptographic function that accepts a message of any length as input and returns as output...

  • identity theft

    Identity theft, also known as identity fraud, is a crime in which an imposter obtains key pieces of personally identifiable ...

SearchHealthIT

SearchDisasterRecovery

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

  • mass notification system (MNS)

    A mass notification system is a platform that sends one-way messages to inform employees and the public of an emergency.

  • disaster recovery as a service (DRaaS)

    One approach to a strong disaster recovery plan is DRaaS, where companies offload data replication and restoration ...

SearchStorage

  • secondary storage

    Secondary storage is used to protect inactive data written from a primary storage array to a nonvolatile tier of disk, flash or ...

  • VRAM (video ram)

    VRAM (video RAM) is a reference to any type of random access memory (RAM) used to store image data for a computer display.

  • ZFS

    ZFS is a local file system and logical volume manager created by Sun Microsystems to control the placement, storage and retrieval...

SearchSolidStateStorage

  • SSD RAID (solid-state drive RAID)

    SSD RAID (solid-state drive RAID) is a methodology commonly used to protect data by distributing redundant data blocks across ...

  • Tier 0

    Tier 0 (tier zero) is a level of data storage that is faster, and perhaps more expensive, than any other level in the storage ...

  • PCIe SSD (PCIe solid-state drive)

    A PCIe SSD (PCIe solid-state drive) is a high-speed expansion card that attaches a computer to its peripherals.

SearchCloudStorage

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

  • Zadara VPSA and ZIOS

    Zadara Storage provides block, file or object storage with varying levels of compute and capacity through its ZIOS and VPSA ...

Close