What is Firstsource Solutions? - Definition from WhatIs.com

Definition

Firstsource Solutions

Part of the Business terms glossary:

Firstsource (BSE / NSE: FSL) is a Mumbai-based provider of business process outsourcing (BPO) services.

The company offers outsourcing services for customer management, data processing, and collection services. Firstsource targets customers belonging to banking and financial services, telecommunications, media and healthcare industries.

Established by ICICI Bank, Firstsource started operations in 2001 as ICICI Info Tech Upstream. It changed its name to Firstsource Solutions in 2006 and went public in 2007.

This was last updated in September 2012
Posted by: Margaret Rouse

Related Terms

Definitions

  • risk management

    - Risk management is a company's process for identifying and controlling threats to its assets, including proprietary corporate data, customers' PII and intellectual property. (SearchCompliance.com)

  • rebranding

    - Rebranding is an update of the materials and presentation used to represent a business. A company may rebrand to appear more modern or to distance itself from past issues, among other possibilities. (WhatIs.com)

  • A/B testing (split testing)

    - A/B testing is a statistical method used to assess proposed changes to a product or service. (SearchBusinessAnalytics.com)

Glossaries

  • Business terms

    - Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • Internet applications

    - This WhatIs.com glossary contains terms related to Internet applications, including definitions about Software as a Service (SaaS) delivery models and words and phrases about web sites, e-commerce ...

Ask a Question About Firstsource SolutionsPowered by ITKnowledgeExchange.com

Get answers from your peers on your most technical challenges

Tech TalkComment

Share
Comments

    Results

    Contribute to the conversation

    All fields are required. Comments will appear at the bottom of the article.