IT MOOSE management is a term invented by Forrester Research for talking about the non-discretionary expenses that are required to keep an IT department running. MOOSE stands for maintain and operate the organization, systems and equipment.
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To make sure that IT MOOSE is lean, Forrester recommends that CIOs should:
- Adopt ITIL, COBIT or some other framework to establish guidelines and a common language for IT operations and management processes.
- Closely monitor the performance of the existing operational systems.
- Consolidate servers and take advantage of virtualization.
- Automate things like data center asset management or compliance auditing whenever possible.
- Gather metrics about application usage to determine which applications should be kept, upgraded, replaced or retired.
- Employ contract life-cycle management strategies to streamline and standardize the process of negotiating with vendors.
- Use an IT Balanced Scorecard to reduce the amount of unplanned work.
Learn more:
Andrew Bartles and Phil Murphy have developed a checklist of 20 best practices to help CIOs score themselves on their ability to control IT MOOSE spending. (Free registration required.)
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Getting started with MOOSE management |
| To explore how the MOOSE management is used in the enterprise, here are some additional resources: |
| > Cost-cutting strategies for CIOs Get advice on how to determine which IT initiatives to keep, which IT projects to cut and how to avoid potential employee layoffs with the cost-cutting strategies and resources. > IT spending and budgeting > Business process management quiz for enterprise CIOs > Enterprise ITIL and ITSM |
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