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RtOI (real-time operational intelligence)

Contributor(s): Matthew Wells

Real-time operational intelligence (RtOI) is an emerging discipline that allows businesses to intelligently transform vast amounts of operational data into actionable information that is accessible anywhere, anytime and across many devices, including tablets and smartphones.

RtOI products turn immense amounts of raw data into simple, actionable knowledge. RtOI pulls together existing infrastructure to manage all of the data that is being pulling from a variety of sources, such as HMI/SCADA, Lab, Historian, MES, and other servers/systems. It then has the ability to organize and connect the data so it’s meaningful to the users. By integrating directly with existing systems and workflows, it can help assets perform better and help workers share more information.

Applications of RtOI:

  • RtOI helps plant managers know if production falls behind before it becomes a problem. It allows them to remotely monitor their systems while traveling and evaluate the efficiency of their processes.
  • RtOI solutions enhance plant operators’ abilities by providing the data they need from their SCADA, PLCs and other intelligent devices in an organized fashion — via the web or instantly on a mobile tablet or smartphone.
  • Technicians can remotely respond to proper data alerts, view alarms and take action securely from anywhere, every time they need to. They can also take notes and collaborate with team members, document action and share information via pictures, KPI data and messages to enable RtOI facility-wide to facilitate quality in the organization.
  • RtOI solutions deliver role specific alarms and trends to OEM personnel via mobile device applications or a web browser. All of this is guided by an equipment asset model created by the OEM.

RtOI  provides  the right information when it’s required without confining users to one monitor. It doesn’t matter where the data is coming from -- RtOI can marry the data in context in a way that is meaningful to each of the workers/managers who need to use it. Instead of each person needing to use multiple screens to grab the information they need, the information they actually need is pushed to them wherever and whenever they needed it, using a layer of intelligence.  RtOI allows workers to be out on the plant floor or even at home during after-hours, but still have all of the abilities they would have in the control room.

RtOI is a new unified experience for the user that gives them context, intelligence (eliminating noise, such as too many alarms, and pinpointing insights) and collaboration (so they can share best practices and knowledge, based on the insights they are gaining from their custom view).

See a video introduction to the use of RtOI in manufacturing:

 

See also: operational business intelligence

This was last updated in April 2014

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