Part of the Software applications glossary:

Sage CRM is a line of software products for customer relationship management in the small and medium-size business (SMB) market.

Sage offers their CRM software in two editions, Sage CRM Cloud Professional and Sage CRM On-Premise.

CRM Cloud Professional includes:

  • Case management
  • Knowledgebase management
  • Campaign management
  • Mass email

CRM On-Premise includes: 

  • Advanced customization
  • Exchange Server integration
  • Advance email management
  • Component manager

Sage Software is the North American subsidiary of the Sage Group, a multinational enterprise software company whose headquarters are in Newcastle upon Tyne, United Kingdom.

This was last updated in February 2013
Contributor(s): Ivy Wigmore
Posted by: Margaret Rouse

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