Part of the Software applications glossary:

Sage CRM is a line of software products for customer relationship management in the small and medium-size business (SMB) market.

Sage offers their CRM software in two editions, Sage CRM Cloud Professional and Sage CRM On-Premise.

CRM Cloud Professional includes:

  • Case management
  • Knowledgebase management
  • Campaign management
  • Mass email

CRM On-Premise includes: 

  • Advanced customization
  • Exchange Server integration
  • Advance email management
  • Component manager

Sage Software is the North American subsidiary of the Sage Group, a multinational enterprise software company whose headquarters are in Newcastle upon Tyne, United Kingdom.

This was last updated in February 2013
Contributor(s): Ivy Wigmore
Posted by: Margaret Rouse

Related Terms

Definitions

  • search-based applications (SBAs)

    - Search-based applications (SBAs) are applications that use a search engine platform as the backbone to access information residing in various file types. (SearchContentManagement.com)

  • sub-release

    - A sub-release is a slightly supplemented or improved version of a software product offered for purchase rather than as a free update to the existing version. A developer or vendor may choose to do... (WhatIs.com)

  • site scraper

    - A site scraper is a type of software used to copy content from a website. Site scrapers work similarly to web crawlers, which essentially perform the same function for the purposes of indexing web... (WhatIs.com)

Glossaries

  • Software applications

    - Terms related to software applications, including definitions about software programs for vertical industries and words and phrases about software development, use and management.

  • Internet applications

    - This WhatIs.com glossary contains terms related to Internet applications, including definitions about Software as a Service (SaaS) delivery models and words and phrases about web sites, e-commerce ...

Ask a Question. Find an Answer.Powered by ITKnowledgeExchange.com

Ask An IT Question

Get answers from your peers on your most technical challenges

Ask Question

Tech TalkComment

Share
Comments

    Results

    Contribute to the conversation

    All fields are required. Comments will appear at the bottom of the article.