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custom factory integration (CFI)

Contributor(s): Eva Whitley

Custom factory integration (CFI) is an arrangement that a computer equipment vendor makes with a customer in which programs and files are pre-installed and the equipment is configured and tested at the factory prior to delivery. Dell Computer Corporation is one company that provides this arrangement for its customers.

The CFI process includes a pre-sale consultation, in which the purchaser informs the vendor of specific needs and preferences, and the vendor offers various options. The product is in effect built to order. CFI can save time in the manufacturing cycle for the vendor, minimize the total cost of ownership (TCO) for the buyer, streamline the installation process, and minimize compatibility problems in environments where multiple operating platforms are used.

This was last updated in September 2005

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