Browse Definitions:
Definition

email management

Contributor(s): Ivy Wigmore

Email management is a systematic approach to maximizing the efficiency of email practices and minimizing the negative effects that email handling can have on an individual's productivity and job satisfaction. 

In the workplace, handling email ineffectively can waste a considerable amount of an employee's time and can also hamper other employees and negatively impact the organization as a whole. Email handling can account for more than 30 percent of an employee's work day, perhaps significantly more if handling behaviors are not optimized. 

Tips for effective email management include:

  • Limiting the number of times you process mail in a day. 
  • Limiting the amount of time you dedicate to processing email in a given session. 
  • Only keeping your email program open while you are actively dealing with it. 
  • Checking email only when you are going to process it. 
  • Deleting as many messages as possible immediately.
  • Responding immediately to messages that can be answered very briefly. 
  • Moving messages to be dealt with later to a separate folder. 
  • Responding to only emails that require responses.
  • Limiting recipients to as few individuals as possible. 
  • Keeping responses brief.
  • Deleting all messages that are not archived after a specific amount of time.

Email management is typically categorized as a hard skill -- something that can be taught. However, because it has such a profound effect on employee productivity, email management is also considered a component of important soft skills such as time management, organization and communication.  

See also: inbox zero, email bankruptcy

This was last updated in April 2014

Continue Reading About email management

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

  • pure risk (absolute risk)

    Pure risk, also called absolute risk, is a category of threat that is beyond human control and has only one possible outcome if ...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

SearchSecurity

  • phishing

    Phishing is a form of fraud in which an attacker masquerades as a reputable entity or person in email or other communication ...

  • vulnerability disclosure

    Vulnerability disclosure is the practice of publishing information about a computer security problem, and a type of policy that ...

  • incident response

    Incident response is an organized approach to addressing and managing the aftermath of a security breach or cyberattack, also ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for ...

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

SearchStorage

  • flash memory

    Flash memory, also known as flash storage, is a type of nonvolatile memory that erases data in units called blocks.

  • NAND flash memory

    NAND flash memory is a type of nonvolatile storage technology that does not require power to retain data.

  • NOR flash memory

    NOR flash memory is one of two types of nonvolatile storage technologies.

SearchSolidStateStorage

  • hybrid hard disk drive (HDD)

    A hybrid hard disk drive is an electromechanical spinning hard disk that contains some amount of NAND Flash memory.

Close