What is quality? - Definition from WhatIs.com
Part of the Programming glossary:

In an information technology product or service, quality is sometimes defined as "meeting the requirements of the customer." The term quality assurance describes any systematic process for ensuring quality during the successive steps in developing a product or service. ISO 9000 is a standard for ensuring that a company's quality assurance system follows best industry practices.

This was last updated in January 2006
Posted by: Margaret Rouse

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