Browse Definitions:
Definition

triage

Contributor(s): Ivy Wigmore

Triage is the procedure of assigning levels of priority to tasks or individuals to determine the most effective order in which to deal with them.

Triage originated in a military medical context and is now widely used in information technology (IT) and business environments, where it is an integral element of business process management (BPM).

Examples of triage in IT:

An IT operations department constantly triages issues to decide which problems are most urgent. Top-priority issues are dealt with as they arise and medium-priority issues attended to when there are no top-priority issues remaining. If there are no medium-priority issues outstanding, low-priority issues may be addressed. However, that time might never come and the least urgent problems might never be dealt with unless they are reassessed at a higher priority level.

In email triage, messages might be designated an urgent status for immediate response, others may be deferred for dealing with at a specified future time and others simply deleted. Email triage applications and mobile apps are available to facilitate the process.

In agile software development (ASD), requirements are typically triaged at the start of each iteration. Because an iteration is a short development cycle, it's crucial to deal with high-priority requirements quickly to ensure that they are satisfied in time.

In software testing, bug triage identifies the code errors that need immediate attention and those that can wait. Bugs assessed for low-priority might be tolerated indefinitely.

The first usage of the term in this sense was in the 1930s, where it referred to prioritizing the treatment of soldiers wounded in battle. Triage is still used in healthcare to determine the order of treatment for patients. Triage comes from the French verb trier, meaning to separate out or to sort.

This was last updated in March 2016

Continue Reading About triage

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

SearchSecurity

  • copyright

    Copyright is a legal term describing ownership of control of the rights to the use and distribution of certain works of creative ...

  • keylogger (keystroke logger or system monitor)

    A keylogger, sometimes called a keystroke logger or system monitor, is a type of surveillance technology used to monitor and ...

  • password

    A password is an unspaced sequence of characters used to determine that a computer user requesting access to a computer system is...

SearchHealthIT

SearchDisasterRecovery

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

  • mass notification system (MNS)

    A mass notification system is a platform that sends one-way messages to inform employees and the public of an emergency.

SearchStorage

  • RAID (redundant array of independent disks)

    RAID (redundant array of independent disks) is a way of storing the same data in different places on multiple hard disks to ...

  • data migration

    Data migration is the process of transferring data between data storage systems, data formats or computer systems.

  • compact disc (CD)

    A compact disc is a portable storage medium that can be used for recording, storing and playing back audio, video and other data ...

SearchSolidStateStorage

  • NVMe (non-volatile memory express)

    NVMe (non-volatile memory express) is a host controller interface and storage protocol to enable a solid-state drive to use the ...

  • SSD RAID (solid-state drive RAID)

    SSD RAID (solid-state drive RAID) is a methodology commonly used to protect data by distributing redundant data blocks across ...

  • Tier 0

    Tier 0 (tier zero) is a level of data storage that is faster, and perhaps more expensive, than any other level in the storage ...

SearchCloudStorage

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

  • Zadara VPSA and ZIOS

    Zadara Storage provides block, file or object storage with varying levels of compute and capacity through its ZIOS and VPSA ...

Close