Browse Definitions:
Definition

triage

Contributor(s): Ivy Wigmore

Triage is the procedure of assigning levels of priority to tasks or individuals to determine the most effective order in which to deal with them.

Triage originated in a military medical context and is now widely used in information technology (IT) and business environments, where it is an integral element of business process management (BPM).

Examples of triage in IT:

An IT operations department constantly triages issues to decide which problems are most urgent. Top-priority issues are dealt with as they arise and medium-priority issues attended to when there are no top-priority issues remaining. If there are no medium-priority issues outstanding, low-priority issues may be addressed. However, that time might never come and the least urgent problems might never be dealt with unless they are reassessed at a higher priority level.

In email triage, messages might be designated an urgent status for immediate response, others may be deferred for dealing with at a specified future time and others simply deleted. Email triage applications and mobile apps are available to facilitate the process.

In agile software development (ASD), requirements are typically triaged at the start of each iteration. Because an iteration is a short development cycle, it's crucial to deal with high-priority requirements quickly to ensure that they are satisfied in time.

In software testing, bug triage identifies the code errors that need immediate attention and those that can wait. Bugs assessed for low-priority might be tolerated indefinitely.

The first usage of the term in this sense was in the 1930s, where it referred to prioritizing the treatment of soldiers wounded in battle. Triage is still used in healthcare to determine the order of treatment for patients. Triage comes from the French verb trier, meaning to separate out or to sort.

This was last updated in March 2016

Continue Reading About triage

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

SearchCompliance

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

  • pure risk (absolute risk)

    Pure risk, also called absolute risk, is a category of threat that is beyond human control and has only one possible outcome if ...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

SearchSecurity

  • principle of least privilege (POLP)

    The principle of least privilege (POLP), an important concept in computer security, is the practice of limiting access rights for...

  • identity management (ID management)

    Identity management (ID management) is the organizational process for identifying, authenticating and authorizing individuals or ...

  • zero-day (computer)

    A zero-day vulnerability, also known as a computer zero day, is a flaw in software, hardware or firmware that is unknown to the ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for ...

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

SearchStorage

SearchSolidStateStorage

  • hybrid hard disk drive (HDD)

    A hybrid hard disk drive is an electromechanical spinning hard disk that contains some amount of NAND Flash memory.

Close