voice of the customer (VOC)

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Definitions

• AICPA (American Institute of Certified Public Accountants)

  - The AICPA (American Institute of Certified Public Accountants) is a member association for the accounting profession that sets ethical standards for accountants, as well as U.S. auditor standards f... (SearchCompliance.com)

• authorized service provider (ASP)

  - An authorized service provider (ASP) is an individual or an organization that is permitted to service products that are covered by warranties held by another entity. Service conducted by anyone oth... (SearchITChannel.com)

• hosted services

  - Hosted services are outsourced information technology (IT) systems and functions. A hosted service provider owns and oversees infrastructure, software and administrative tasks and makes the system ... (SearchITChannel.com)

Glossaries

• Business terms

  - Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

• Internet applications

  - This WhatIs.com glossary contains terms related to Internet applications, including definitions about Software as a Service (SaaS) delivery models and words and phrases about web sites, e-commerce ...

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