Top Stories
Why your -- and everyone else's -- customer service stinks
Frustration with customer service teams isn't new. But there are some reasons why it is seemingly getting worse.
Binance money laundering scandal explained: What to know
CEO Changpeng Zhao wanted Binance to be the world's largest cryptocurrency exchange; however, the U.S. filed criminal charges due to lax compliance and money laundering schemes.
13 AI conferences to attend in 2024
Stay up to date on the latest trends in AI, and further your understanding of the technology, by attending one of these industry events either in person or virtually.
AI lawsuits explained: Who's getting sued?
Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission.
Browse Definitions By Topic
In-Depth Guides
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What is a cloud database? An in-depth cloud DBMS guide
A cloud database is an organized and managed collection of data in an IT system that resides on a public, private or hybrid cloud computing platform.
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What is data backup? An in-depth guide
Data backup is the process of copying data in an IT system to another location so it can be recovered if the original data is lost.
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What is IT/OT convergence? Everything you need to know
IT/OT convergence is the integration of information technology (IT) systems with operational technology (OT) systems.
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Ultimate guide on enterprise unified communications strategy
When formulating a unified communications strategy, enterprises need to consider several key elements. This step-by-step guide helps businesses plan their UC deployment.
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What is BCDR? Business continuity and disaster recovery guide
Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.
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What is data governance and why does it matter?
Data governance is the process of managing the availability, usability, integrity and security of the data in enterprise systems, based on internal standards and policies that also control data usage.
New & Updated Definitions
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prompt chaining
Prompt chaining is a technique used when working with generative AI models in which the output from one prompt is used as input for the next. See More.
- chatbot
- remote access
- incremental backup
- Federal Information Security Modernization Act (FISMA)
- What is data protection and why is it important?
- cloud security posture management (CSPM)
- Cloud Security Alliance (CSA)
- LTO-9 (Linear Tape-Open 9)
Tech News
Amazon Bedrock users adapt app dev to GenAI
Early adopters of Amazon Bedrock shared lessons learned about incorporating generative AI into software engineering workflows, from managing cloud ...
Deepfake AI regulation a tightrope walk for Congress
AI-generated content is in the crosshairs of Congress, federal enforcement agencies and the EU as concerns around digital replicas and individual ...
Verizon DBIR: Vulnerability exploitation in breaches up 180%
Verizon said it examined approximately twice as many breaches for the 2024 Data Breach Investigations Report -- 10,626 out of 30,458 total tracked ...
Musicians balance compensation rights with GenAI innovation
While musicians have long used AI technology, GenAI is a new threat to their livelihoods. An effort has emerged to compensate artists whose work ...