Browse Definitions:

IT Management

Search or browse for definitions about information technology (IT) management. Many of our definitions are hosted on technology-specific websites to help you quickly learn about each definition's business and tech context.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • universal basic income (UBI)

    Universal basic income (UBI) is a model for providing all citizens of a country or other geographic area with a given sum of money, regardless of their income, resources or employment status.

  • Breakthrough Energy Ventures

    Breakthrough Energy Ventures is the $1 billion investment fund associated with the Breakthrough Energy Coalition, a group promoting clean tech innovation.

  • customer feedback loop

    A feedback loop, in customer relationship management (CRM), is a strategy for gathering information about a buyer’s perception of a product or service in order to determine future actions.

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Business software

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • insurance claims analysis

    Insurance claims analysis is the inspection and judgment of merit in the requests for coverage of incidents in insurance customer claims.

  • general ledger (GL)

    A general ledger (GL) is a set of numbered accounts a business uses to keep track of its financial transactions and to prepare financial reports.

  • robot economy

    The robot economy is an environment in which most labor is performed by robots and software. The word robot, in this context, refers to both physical systems and AI-enhanced software such as expert systems.

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Compliance

This glossary contains definitions related to compliance. Some definitions explain the meaning of words used in compliance regulations. Other definitions are related to the strategies that compliance officers use to mitigate risk and create a manageable compliance infrastructure.

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

  • paid time off (PTO)

    Paid time off (PTO) is a work policy that provides employees with a pool of bankable hours that can be used for all purposes.

  • copyright

    Copyright is a legal term describing ownership of control of the rights to the use and distribution of certain works of creative expression, including books, video, movies, music and computer programs.

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CRM

Terms related to customer relationship management (CRM), including definitions about call centers and contact centers.

  • social media analytics

    Social media analytics is the practice of gathering data from social media websites and analyzing that data using social media analytics tools to make business decisions.

  • RFx

    RFx (request for x) encompasses the entire formal request process and can include any of the following: request for bid (RFB), request for information (RFI), request for proposal (RFP), request for quotation (RFQ) and request for tender (RFT).

  • reputation risk

    Reputation risk is the threat to the profitability or sustainability of a business or other entity that is caused by unfavorable public perception of the organization or its products or services.

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Government IT

Terms related to government IT, including definitions about specific federal, state and local government programs as well as words and phrases about policy and compliance.

  • COBOL (Common Business Oriented Language)

    COBOL (Common Business-Oriented Language) is a programming language created in 1960, and was the first to run on multiple operating systems.

  • vehicle to infrastructure (V2I or v2i)

    Vehicle-to-infrastructure (V2I or V2X) is a communication model that allows vehicles to share information with the components that support a country's highway system. Such components include overhead RFID readers and cameras, traffic lights, lane markers, streetlights, signage and parking meters. V2I communication is typically wireless and bi-directional: data from infrastructure components can be delivered to the vehicle and vice versa.

  • intelligent transportation system (ITS)

    Intelligent transportation system (ITS) is the application of sensing, analysis, control and communications technologies to ground transportation in order to improve safety, mobility and efficiency.

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Healthcare IT

Terms related to healthcare IT, including definitions about healthcare information and management systems and words and phrases about electronic health records, meaningful use, government regulations and medical technology.

  • insurance claims analysis

    Insurance claims analysis is the inspection and judgment of merit in the requests for coverage of incidents in insurance customer claims.

  • Health Indicator Warehouse

    The Health Indicators Warehouse (HIW) is a national database of measurable characteristics that describe statistical aspects of health, causal factors of health or health issues, accessibility and use of healthcare, all of which are considered health indicators.

  • evidence-based medicine

    Evidence-based medicine (EBM) is an approach to medicine featuring ongoing examination and modification to care, based on careful analysis of current research, science, patient information, doctors’ expertise and other available data sources.

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HR management

  • paid time off (PTO)

    Paid time off (PTO) is a work policy that provides employees with a pool of bankable hours that can be used for all purposes.

  • churn rate

    Churn rate is a measure of the number of customers or employees who leave a company during a given period. It can also refer to the amount of revenue lost as a result of the departures.

  • corporate wellness coach (health coach)

    A corporate wellness coach (health coach) is a professional who is brought into a corporate or office environment to help employees maintain and improve their health and wellness goals.

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IT procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

  • statement of work (SOW)

    A statement of work (SOW), in project management, is a document in which a contracting officer or chief procurement officer (CPO) specifies the objectives and deliverables for a particular project or service contract.

  • RFx

    RFx (request for x) encompasses the entire formal request process and can include any of the following: request for bid (RFB), request for information (RFI), request for proposal (RFP), request for quotation (RFQ) and request for tender (RFT).

  • ERP (enterprise resource planning)

    Enterprise resource planning (ERP) is an industry term for the broad set of activities that help an organization manage its business. An important goal of ERP software is to facilitate the flow of information so business decisions can be data-driven.

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Network administration

Terms related to managing computer networks, including definitions about LANS or WANS and words and phrases about network design, troubleshooting, security and backups.

  • remote desktop protocol (RDP)

    Remote desktop protocol (RDP) is a secure network communications protocol designed for remote management, as well as for remote access to virtual desktops, applications and an RDP terminal server.

  • municipal broadband

    Municipal broadband is high-bandwidth internet access that is funded either in part or completely by municipal government.

  • Microsoft Hyper-V NIC teaming

    Microsoft Hyper-V NIC teaming is the process of grouping multiple virtual network interface cards (NICs) across different physical NICs to increase bandwidth and provide redundancy.

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Project management

Terms related to project management, including definitions about project management methodologies and tools.

  • DevOps

    In its most broad meaning, DevOps is an operational philosophy that promotes better communication between development and operations as more elements of operations become programmable. In its most narrow interpretation, DevOps describes the part of an organization’s information technology (IT) team that creates and maintains infrastructure.

  • microlending

    Microlending is the provision of small, low-interest loans to low-income individuals and groups. The practice is one element of microfinance -- the provision of banking services to customers that lack access to traditional financial services, usually because of poverty.

  • consultant (consulting)

    A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm.

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Security management

Terms related to security management, including definitions about intrusion detection systems (IDS) and words and phrases about asset management, security policies, security monitoring, authorization and authentication.

  • black hat

    Black hat refers to a hacker who breaks into a computer system or network with malicious intent.

  • General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR) is a law overseeing data protection and data governance in the European Union.

  • dongle

    A dongle (pronounced DONG-uhl) is a mechanism for ensuring that only authorized users can copy or use specific software applications, especially very expensive programs.

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SEO

Definitions related to search engine optimization, including definitions about SEO and words and phrases about bots, spiders, organic traffic and all areas of search engine marketing (SEM).

  • long-tail keywords

    Long-tail keywords, in the context of advertising and SEO, are detailed keyword phrases that a potential customer might use to search online when ready to purchase.

  • Project Owl

    Project Owl is an endeavor by Google to try to reduce the amount of fake news and hate speech from showing in its search results.

  • vertical search engine

    A vertical search engine is a search engine that is dedicated to a particular area of focus.

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Software management

Terms related to software management, including definitions about licensing and words and phrases about software lifecycle management and software asset management.

  • chief integration officer (CIO)

    A chief integration officer (CIO) is a corporate executive in charge of ensuring the coordination of all interacting systems within the enterprise and its extended environments.

  • cloud bursting

    Cloud bursting is an application deployment model in which an application normally runs in a private cloud or local data center but can also run in a public cloud when the demand for computing capacity spikes.

  • DevOps as a Service

    DevOps as a Service (DaaS) is a delivery model for a set of tools that facilitates collaboration between an organization's software development team and the operations team. In this delivery model, the DaaS provider collects the disparate tools that cover various aspects of the overall process and connects these tools to work together as one unit.

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Storage management

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

  • open source storage

    Open source storage is data storage software developed in a public, collaborative manner that permits the free use, distribution and modification of the source code.

  • NVMe (non-volatile memory express)

    NVMe (non-volatile memory express) is a host controller interface and storage protocol to enable a solid-state drive to use the high-speed PCI Express bus in a computer.

  • online data backup (remote data backup)

    Online data backup (remote data backup) is a method of off-site storage in which data is regularly backed up over a network on a remote server, typically hosted by a provider.

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SearchCompliance

SearchSecurity

  • black hat

    Black hat refers to a hacker who breaks into a computer system or network with malicious intent.

  • copyright

    Copyright is a legal term describing ownership of control of the rights to the use and distribution of certain works of creative ...

  • keylogger (keystroke logger or system monitor)

    A keylogger, sometimes called a keystroke logger or system monitor, is a type of surveillance technology used to monitor and ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

  • mass notification system (MNS)

    A mass notification system is a platform that sends one-way messages to inform employees and the public of an emergency.

SearchStorage

  • open source storage

    Open source storage is data storage software developed in a public, collaborative manner that permits the free use, distribution ...

  • CompactFlash card (CF card)

    A CompactFlash card (CF card) is a memory card format developed by SanDisk in 1994 that uses flash memory technology to store ...

  • email archiving

    Email archiving (also spelled e-mail archiving) is a systematic approach to saving and protecting the data contained in email ...

SearchSolidStateStorage

  • RRAM or ReRAM (resistive RAM)

    RRAM or ReRAM (resistive random access memory) is a form of nonvolatile storage that operates by changing the resistance of a ...

  • JEDEC

    JEDEC is a global industry group that develops open standards for microelectronics.

  • M.2 SSD

    An M.2 SSD is a solid-state drive (SSD) that conforms to a computer industry specification written for internally mounted storage...

SearchCloudStorage

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

  • Zadara VPSA and ZIOS

    Zadara Storage provides block, file or object storage with varying levels of compute and capacity through its ZIOS and VPSA ...

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