Browse Definitions:

IT Management

Search or browse for definitions about information technology (IT) management. Many of our definitions are hosted on technology-specific websites to help you quickly learn about each definition's business and tech context.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • sugging

    Sugging, also known as SUGGing, is a term used by market researchers for "selling under the guise” of market research.

  • Deferred Action for Childhood Arrivals (DACA)

    Deferred Action for Childhood Arrivals (DACA) is a program run by the United States Department of Homeland Security which allowed specific illegal immigrants who came to the country as children, known as Dreamers, to defer removal action for two years, a time period which could then be renewed.

  • operating model

    An operating model is a visual representation of how an organization delivers value to its internal and external customers.

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Business software

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • digital currency

    A digital currency is a medium of exchange that is generated, stored and transferred electronically.

  • process manufacturing

    Process manufacturing is the production of goods by combining supplies, ingredients or raw substances using a formula or recipe.

  • data historian

    A data historian is a software program that records the data created by processes running in a computer system.

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Compliance

This glossary contains definitions related to compliance. Some definitions explain the meaning of words used in compliance regulations. Other definitions are related to the strategies that compliance officers use to mitigate risk and create a manageable compliance infrastructure.

  • Deferred Action for Childhood Arrivals (DACA)

    Deferred Action for Childhood Arrivals (DACA) is a program run by the United States Department of Homeland Security which allowed specific illegal immigrants who came to the country as children, known as Dreamers, to defer removal action for two years, a time period which could then be renewed.

  • Organization for Economic Cooperation and Development (OECD)

    The Organization for Economic Cooperation and Development (OECD) is a collaborative inter-governmental body dedicated to furthering economic progress and world trade.

  • content marketing

    Content marketing is the publication of material designed to promote a brand, usually through a more oblique and subtle approach than that of traditional push advertising. The essence of good content marketing is that it offers something the viewer wants, such as information or entertainment.

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CRM

Terms related to customer relationship management (CRM), including definitions about call centers and contact centers.

  • dark post

    A dark post is an inexpensive sponsored message on a social media website that is not published to the sponsor page timeline and will not display in follower feeds organically.

  • customer demographics

    Customer demographics are categories of consumer populations that are relevant to a business' purposes, such as marketing and product design.

  • Microsoft Dynamics 365

    Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.

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Government IT

Terms related to government IT, including definitions about specific federal, state and local government programs as well as words and phrases about policy and compliance.

  • cyberwarfare

    Cyberwarfare is computer- or network-based conflict involving politically motivated attacks by a nation-state on another nation-state.

  • gross domestic product (GDP)

    Gross domestic product (GDP) is the total amount of dollars made within a given location in the selling of all goods and services before deductions.

  • Organization for Economic Cooperation and Development (OECD)

    The Organization for Economic Cooperation and Development (OECD) is a collaborative inter-governmental body dedicated to furthering economic progress and world trade.

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Healthcare IT

Terms related to healthcare IT, including definitions about healthcare information and management systems and words and phrases about electronic health records, meaningful use, government regulations and medical technology.

  • precision medicine (PM)

    Precision medicine (PM) is a rapidly evolving development in healthcare in which physicians and other caregivers consider differences in genes, socioeconomic status and lifestyles when devising treatment regimens for patients.

  • genomics

    Genomics is the study of human genes and chromosomes.

  • CloudHealth Technologies

    CloudHealth Technologies is a provider of hybrid cloud management software that's designed to help an organization increase its visibility into and across public and private cloud infrastructure.

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HR management

  • core HR (core human resources)

    Core HR (core human resources) is an umbrella term that means the basic functions of an HR department; the basic data captured about employees; and the software used to manage basic HR processes.

  • activity-based management (ABM)

    Activity-based management is a management strategy in which business processes are evaluated and adjusted for their cost efficiency using activity-based costing.

  • human capital management (HCM)

    Human capital management (HCM) is the comprehensive set of practices for recruiting, managing, developing and optimizing the human resources of an organization.

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IT procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

  • authorized service provider (ASP)

    An authorized service provider (ASP) is an organization that a product manufacturer has deemed qualified to service products covered under the manufacturer's warranty.

  • VAR (value-added reseller)

    A VAR, or value-added reseller, is a company that resells software, hardware and networking products and provides value beyond order fulfillment.

  • statement of work (SOW)

    A statement of work (SOW), in project management, is a document in which a contracting officer or chief procurement officer (CPO) specifies the objectives and deliverables for a particular project or service contract.

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Network administration

Terms related to managing computer networks, including definitions about LANS or WANS and words and phrases about network design, troubleshooting, security and backups.

  • network automation

    Network automation is a methodology in which software automatically configures, provisions, manages and tests network devices.

  • platform as a service (PaaS)

    Platform as a service (PaaS) is a cloud computing model in which a third-party provider delivers hardware and software tools -- usually those needed for application development -- to users over the internet.

  • application delivery controller

    An application delivery controller (ADC) is a network component that manages and optimizes how client machines connect to web and enterprise application servers.

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Project management

Terms related to project management, including definitions about project management methodologies and tools.

  • CALMS

    CALMS is a conceptual framework for the integration of development and operations (DevOps) teams, functions and systems within an organization.

  • magical thinking

    Magical thinking is an illogical cognitive pattern in which people become invested in ideas and projects despite a lack of evidence that they are viable, and sometimes despite solid and easily available evidence that they are not.

  • fudge factor

    A fudge factor is an element inserted into a calculation, formula or model to allow for error or uncertainty. Fudge factors are also used to make something congruent with an observed or desired result.

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Security management

Terms related to security management, including definitions about intrusion detection systems (IDS) and words and phrases about asset management, security policies, security monitoring, authorization and authentication.

  • computer exploit

    A computer exploit, or exploit, is an attack on a computer system, especially one that takes advantage of a particular vulnerability the system offers to intruders.

  • General Data Protection Regulation (GDPR)

    General Data Protection Regulation (GDPR) is legislation that will update and unify data privacy laws across in the European Union. GDPR was approved by the EU Parliament on April 14, 2016 and goes into effect on May 25, 2018.

  • insider threat

    Insider threat is a generic term for a threat to an organization's security or data that comes from within.

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SEO

Definitions related to search engine optimization, including definitions about SEO and words and phrases about bots, spiders, organic traffic and all areas of search engine marketing (SEM).

  • affiliate marketing

    Affiliate marketing is a performance-based marketing strategy in which one company pays another for referred business.

  • PageRank

    PageRank (PR) is Google’s main method of ranking web pages for placement on a search engine results page (SERP). PageRank refers to the system and the algorithmic method that Google uses to rank pages as well as the numerical value assigned to pages as a score.

  • nofollow

    Nofollow is a meta tag that can be added to a site’s robots.txt file or to individual links to stop search engine webcrawlers from following links on the page.

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Software management

Terms related to software management, including definitions about licensing and words and phrases about software lifecycle management and software asset management.

  • platform as a service (PaaS)

    Platform as a service (PaaS) is a cloud computing model in which a third-party provider delivers hardware and software tools -- usually those needed for application development -- to users over the internet.

  • app virtualization (application virtualization)

    App virtualization (application virtualization) is the separation of an installation of an application from the client computer that is accessing it.

  • enterprise content management (ECM)

    Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.

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Storage management

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

  • OpenStack Block Storage (Cinder)

    OpenStack Block Storage (Cinder) is open source software designed to create and manage a service that provides persistent data storage to cloud computing applications.

  • tape library

    In data storage, a tape library is a collection of magnetic tape cartridges and tape drives.

  • SATA Express (SATAe)

    SATA Express (SATAe or Serial ATA Express) is a bus interface to connect storage devices to a computer motherboard, supporting SATA and PCI Express protocols simultaneously.

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SearchCompliance

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

  • pure risk (absolute risk)

    Pure risk, also called absolute risk, is a category of threat that is beyond human control and has only one possible outcome if ...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

SearchSecurity

  • computer exploit

    A computer exploit, or exploit, is an attack on a computer system, especially one that takes advantage of a particular ...

  • cyberwarfare

    Cyberwarfare is computer- or network-based conflict involving politically motivated attacks by a nation-state on another ...

  • insider threat

    Insider threat is a generic term for a threat to an organization's security or data that comes from within.

SearchHealthIT

SearchDisasterRecovery

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for ...

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

SearchStorage

  • OpenStack Block Storage (Cinder)

    OpenStack Block Storage (Cinder) is open source software designed to create and manage a service that provides persistent data ...

  • SATA Express (SATAe)

    SATA Express (SATAe or Serial ATA Express) is a bus interface to connect storage devices to a computer motherboard, supporting ...

  • DIMM (dual in-line memory module)

    A DIMM (dual in-line memory module) is the standard memory card used in servers and PCs.

SearchSolidStateStorage

  • 3D XPoint

    3D XPoint is memory storage technology jointly developed by Intel and Micron Technology Inc.

  • RRAM or ReRAM (resistive RAM)

    RRAM or ReRAM (resistive random access memory) is a form of nonvolatile storage that operates by changing the resistance of a ...

  • JEDEC

    JEDEC is a global industry group that develops open standards for microelectronics.

SearchCloudStorage

  • Google Cloud Storage

    Google Cloud Storage is an enterprise public cloud storage platform that can house large unstructured data sets.

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

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