Browse Definitions:

IT Management

Search or browse for definitions about information technology (IT) management. Many of our definitions are hosted on technology-specific websites to help you quickly learn about each definition's business and tech context.

ERP

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

  • big box store

    A big box store is a very large brick and mortar retail location which sells a variety of merchandise, usually at a low price. Big box stores are also sometimes referred to as superstores or supercenters.

  • unicorn

    A unicorn, in an investment context, is a tech startup that is assessed at a valuation of $1 billion or more.

  • CompTIA (Computing Technology Industry Association)

    CompTIA is a non-profit trade association known for its IT certification exams and test preparation courses.

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Business software

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for unforeseen risks to continued operations.

  • virtual desktop

    A virtual desktop is a computer operating system that does not run directly on the endpoint hardware from which a user accesses it.

  • desktop virtualization

    Desktop virtualization is the concept of isolating a logical operating system instance from the client that is used to access it.

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Compliance

This glossary contains definitions related to compliance. Some definitions explain the meaning of words used in compliance regulations. Other definitions are related to the strategies that compliance officers use to mitigate risk and create a manageable compliance infrastructure.

  • Allscripts

    Allscripts is a vendor of electronic health record systems for physician practices, hospitals and healthcare systems.

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for unforeseen risks to continued operations.

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

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CRM

Terms related to customer relationship management (CRM), including definitions about call centers and contact centers.

  • big box store

    A big box store is a very large brick and mortar retail location which sells a variety of merchandise, usually at a low price. Big box stores are also sometimes referred to as superstores or supercenters.

  • customer engagement

    Customer engagement is the means by which a company creates a relationship with its customer base to foster brand loyalty and awareness

  • internal marketing

    Internal marketing is the promotion of a company’s objectives, as well as its products and services, to people within the organization. The purpose of the promotion is increasing employee engagement with the company’s goals and fostering brand advocacy among them.

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Government IT

Terms related to government IT, including definitions about specific federal, state and local government programs as well as words and phrases about policy and compliance.

  • survey research

    Survey research is the collection of data attained by asking individuals questions either in person, on paper, by phone or online. Conducting surveys is one form of primary research: gathering data first-hand from its source.

  • United States Census

    The United States Census is a national survey conducted every ten years to enumerate the population for taxation and political representation.

  • COBOL (Common Business Oriented Language)

    COBOL (Common Business-Oriented Language) is a programming language created in 1960, and was the first to run on multiple operating systems.

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Healthcare IT

Terms related to healthcare IT, including definitions about healthcare information and management systems and words and phrases about electronic health records, meaningful use, government regulations and medical technology.

  • Allscripts

    Allscripts is a vendor of electronic health record systems for physician practices, hospitals and healthcare systems.

  • enterprise master patient index (EMPI)

    An enterprise master patient index (EMPI) is a database that is used to maintain consistent and accurate information about each patient registered by a healthcare organization.

  • HIPAA (Health Insurance Portability and Accountability Act)

    HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information.

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HR management

  • T-shaped employee

    A T-shaped employee, in the context of human resources, is an individual that has a depth of knowledge and skills in a particular area of specialization, along with a breadth of knowledge in related areas and the ability to make connections across disciplines.

  • paid time off (PTO)

    Paid time off (PTO) is a work policy that provides employees with a pool of bankable hours that can be used for all purposes.

  • churn rate

    Churn rate is a measure of the number of customers or employees who leave a company during a given period. It can also refer to the amount of revenue lost as a result of the departures.

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IT procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

  • authorized service provider (ASP)

    An authorized service provider (ASP) is an organization that a product manufacturer has deemed qualified to service products covered under the manufacturer's warranty.

  • VAR (value-added reseller)

    A VAR, or value-added reseller, is a company that resells software, hardware and networking products and provides value beyond order fulfillment.

  • statement of work (SOW)

    A statement of work (SOW), in project management, is a document in which a contracting officer or chief procurement officer (CPO) specifies the objectives and deliverables for a particular project or service contract.

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Network administration

Terms related to managing computer networks, including definitions about LANS or WANS and words and phrases about network design, troubleshooting, security and backups.

  • virtual desktop

    A virtual desktop is a computer operating system that does not run directly on the endpoint hardware from which a user accesses it.

  • desktop virtualization

    Desktop virtualization is the concept of isolating a logical operating system instance from the client that is used to access it.

  • CMDB (configuration management database)

    A configuration management database (CMDB) is a database that contains all relevant information about the hardware and software components used in an organization's IT services and the relationships between those components.

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Project management

Terms related to project management, including definitions about project management methodologies and tools.

  • red teaming

    Red teaming is the practice of rigorously challenging an organization's plans, policies, systems and assumptions by applying an adversarial approach. The purpose of red teaming is to overcome cognitive errors common to organizations such as group think and confirmation bias.

  • T-shaped employee

    A T-shaped employee, in the context of human resources, is an individual that has a depth of knowledge and skills in a particular area of specialization, along with a breadth of knowledge in related areas and the ability to make connections across disciplines.

  • startup company

    A startup company is a newly formed business with particular momentum behind it based on perceived demand for its product or service.

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Security management

Terms related to security management, including definitions about intrusion detection systems (IDS) and words and phrases about asset management, security policies, security monitoring, authorization and authentication.

  • browser hijacker (browser hijacking)

    A browser hijacker is a malware program that modifies web browser settings without the user's permission and redirects the user to websites the user had not intended to visit.

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for unforeseen risks to continued operations.

  • red teaming

    Red teaming is the practice of rigorously challenging an organization's plans, policies, systems and assumptions by applying an adversarial approach. The purpose of red teaming is to overcome cognitive errors common to organizations such as group think and confirmation bias.

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SEO

Definitions related to search engine optimization, including definitions about SEO and words and phrases about bots, spiders, organic traffic and all areas of search engine marketing (SEM).

  • affiliate marketing

    Affiliate marketing is a performance-based marketing strategy in which one company pays another for referred business.

  • PageRank

    PageRank (PR) is Google’s main method of ranking web pages for placement on a search engine results page (SERP). PageRank refers to the system and the algorithmic method that Google uses to rank pages as well as the numerical value assigned to pages as a score.

  • nofollow

    Nofollow is a meta tag that can be added to a site’s robots.txt file or to individual links to stop search engine webcrawlers from following links on the page.

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Software management

Terms related to software management, including definitions about licensing and words and phrases about software lifecycle management and software asset management.

  • applet

    An applet (little application) is a small software program that supports a larger application program. In the past, the term applet was often associated with the Java programming language.

  • systems integrator (SI)

    A systems integrator (SI) is an individual or business that builds computing systems for clients by combining hardware, software, networking and storage products from multiple vendors.

  • Agile Software Development

    In software application development, Agile is a methodology that anticipates the need for flexibility and applies a level of pragmatism into the delivery of the finished product.

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Storage management

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

  • application-aware storage

    Application-aware storage is a storage system with built-in intelligence about relevant applications and their utilization patterns.

  • 3D XPoint

    3D XPoint is memory storage technology jointly developed by Intel and Micron Technology Inc.

  • software-defined storage (SDS)

    Software-defined storage (SDS) is a computer program that manages data storage resources and functionality and has no dependencies on the underlying physical storage hardware.

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SearchCompliance

  • pure risk (absolute risk)

    Pure risk, also called absolute risk, is a category of threat that is beyond human control and has only one possible outcome if ...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

  • audit program (audit plan)

    An audit program, also called an audit plan, is an action plan that documents what procedures an auditor will follow to validate ...

SearchSecurity

SearchHealthIT

SearchDisasterRecovery

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for ...

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

SearchStorage

  • nearline storage

    Nearline storage is the on-site storage of data on removable media.

  • application-aware storage

    Application-aware storage is a storage system with built-in intelligence about relevant applications and their utilization ...

  • Remote Direct Memory Access (RDMA)

    Remote Direct Memory Access (RDMA) is a technology that allows computers in a network to exchange data in main memory without ...

SearchSolidStateStorage

  • 3D XPoint

    3D XPoint is memory storage technology jointly developed by Intel and Micron Technology Inc.

  • RRAM or ReRAM (resistive RAM)

    RRAM or ReRAM (resistive random access memory) is a form of nonvolatile storage that operates by changing the resistance of a ...

  • JEDEC

    JEDEC is a global industry group that develops open standards for microelectronics.

SearchCloudStorage

  • Google Cloud Storage

    Google Cloud Storage is an enterprise public cloud storage platform that can house large unstructured data sets.

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

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