SearchCRM Definitions, Reference, and Topics - WhatIs.com

CRM is a business process that requires a special combination of customer-centric strategy and technical know-how. Visit SearchCRM.com for original daily news, expert tips, discussion forums, Webcasts and customized research that will help you develop, design and implement CRM initiatives.

View the complete archive of CRM and Call Center Management news, research and expert advice.

Go to SearchCRM.com

Recently on SearchCRM.com

Oracle Sales Cloud update aims to boost sales, efficiency

Oracle updates its Sales Cloud to increase sales; Infer announces new lead gen product; and Xactly Strategic Services aims to drive workforce management.

Browse CRM Topics