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SearchUnifiedCommunications.com is one of the Web's best information resources for next-generation voice communications, developed exclusively for enterprise IT and networking professionals. SearchUnifiedCommunications.com provides IT professionals with vendor-independent news, advice, product evaluation, educational tools and a sense of community that will help them to evaluate technologies, make strategic decisions and implement, manage and secure their voice communications in a reliable and cost-effective manner.

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ShoreTel offers Google Chrome integration with G Suite

In UC news, ShoreTel integrates its Connect platform with Google G Suite, while RingCentral Glip achieves HIPAA compliance for secure team chat in healthcare.

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Definitions
  • VoIP (voice over IP)

    VoIP enables voice and multimedia communications, such as phone calls, over the internet and other IP-based networks, and allows enterprises to operate a single voice and data network.

  • web conferencing

    Web conferencing is a form of communication that enables real-time sharing of computer screens, applications or web-based content among two or more devices.

  • video conference (video conferencing)

    A video conference is a live connection between people in separate locations for the purpose of communication, usually involving video, audio and text.

Browse Unified Communications Topics

Collaboration Applications for UC

Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.

Recent Definitions

  • telepresence robot

    A telepresence robot is a remote-controlled, wheeled device that has wireless internet connectivity. Typically, the robot uses a tablet to provide video and audio capabilities.

  • telemedicine

    Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the telecommunications infrastructure.

  • huddle room

    A huddle room is a small conference area, typically seating 3-6 people and equipped with conferencing and collaboration technologies.

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Implementing UC

Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.

Recent Definitions

  • disposable phone number

    A disposable phone number is a virtual phone number that is usable temporarily. The temporary number is purchased from a service provider. Calls to that number are forwarded to the user’s existing phone.

  • Snowden effect

    The Snowden effect is an increase in public awareness about information privacy and security due to Edward Snowden's revelations about the U.S. National Security Agency's surveillance initiatives after the events of September 11, 2001.

  • DHCP (Dynamic Host Configuration Protocol)

    Dynamic Host Configuration Protocol (DHCP) is a protocol used by network administrators to automatically assign and manage dynamic IP addresses to devices attached to an Internet network.

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IP Telephony

The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.

Recent Definitions

  • electret microphone

    An electret microphone is a widely-used electronic communications and audio recording device. The devices are a type of condenser microphone.

  • microphone

    A microphone is a device that translates sound vibrations in the air into electronic signals or transmits them to a recording medium.

  • VoIP (voice over IP)

    VoIP enables voice and multimedia communications, such as phone calls, over the internet and other IP-based networks, and allows enterprises to operate a single voice and data network.

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Understanding UC

Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.

Recent Definitions

  • unified communications (UC)

    Unified communications consists of a broad group of real-time and asynchronous communications tools such as IP telephony, IM, Web conferencing and others that provide collaborative services to end users

  • Skype for Business

    Skype for Business is Microsoft enterprise software that provides a platform for unified communications (UC). Formerly known as Lync Server, the software provides an infrastructure to integrate common channels of business communication. 

  • 4K video

    4K video is high-definition (HD) video that has four times the resolution of 1080p HD video with its 1080 horizontal lines of vertical resolution.

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SearchCompliance

  • PCAOB (Public Company Accounting Oversight Board)

    The Public Company Accounting Oversight Board (PCAOB) is a Congressionally-established nonprofit that assesses audits of public ...

  • cyborg anthropologist

    A cyborg anthropologist is an individual who studies the interaction between humans and technology, observing how technology can ...

  • RegTech

    RegTech, or regulatory technology, is a term used to describe technology that is used to help streamline the process of ...

SearchSecurity

  • email spam

    Email spam, or junk email, is unsolicited bulk messages sent through email with commercial, fraudulent or malicious intent.

  • distributed denial of service (DDoS) attack

    A distributed denial-of-service attack occurs when an attack originates from multiple computers or devices, usually from multiple...

  • application whitelisting

    Application whitelisting is the practice of identifying applications that have been deemed safe for execution and restricting all...

SearchHealthIT

  • athenahealth Inc.

    Based in Watertown, Mass., athenahealth Inc. is a leading vendor of cloud-based EHRs for small to medium-sized physician ...

  • Affordable Care Act (ACA or Obamacare)

    The Affordable Care Act (ACA) is legislation passed in 2010 that changed how uninsured Americans enroll in and receive healthcare...

  • HIPAA Privacy Rule

    The Standards for Privacy of Individually Identifiable Health Information, commonly known as the HIPAA Privacy Rule, establishes ...

SearchDisasterRecovery

  • disaster recovery as a service (DRaaS)

    One approach to a strong disaster recovery plan is DRaaS, where companies offload data replication and restoration ...

  • data recovery

    Data recovery restores data that has been lost, accidentally deleted, corrupted or made inaccessible. Learn how data recovery ...

  • disaster recovery plan (DRP)

    A company's disaster recovery policy is enhanced with a documented DR plan that formulates strategies, and outlines preparation ...

SearchStorage

  • virtual memory

    Virtual memory is a memory management capability of an OS that allows a computer to compensate for physical memory shortages by ...

  • yottabyte (YB)

    A yottabyte is a measure of theoretical storage capacity and is 2 to the 80th power bytes, or, in decimal, approximately 1,000 ...

  • Kilo, mega, giga, tera, peta, exa, zetta and all that

    Kilo, mega, giga, tera, peta, exa, zetta are among the list of prefixes used to denote the quantity of something, such as a byte ...

SearchSolidStateStorage

  • PCIe SSD (PCIe solid-state drive)

    A PCIe SSD (PCIe solid-state drive) is a high-speed expansion card that attaches a computer to its peripherals.

  • SSD caching

    SSD caching, also known as flash caching, is the temporary storage of data on NAND flash memory chips in a solid-state drive so ...

  • NVDIMM (Non-Volatile Dual In-line Memory Module)

    An NVDIMM (non-volatile dual in-line memory module) is hybrid computer memory that retains data during a service outage.

SearchCloudStorage

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

  • Zadara VPSA and ZIOS

    Zadara Storage provides block, file or object storage with varying levels of compute and capacity through its ZIOS and VPSA ...

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