Understanding Unified Communications

Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendor... More about Understanding Unified Communications

Recent Definitions

• UCaaS (Unified Communications as a Service)

  - Unified Communications as a Service (UCaaS) is a delivery model in which a variety of communication and collabor...

• Microsoft Lync Server

  - Microsoft Lync Server is enterprise software that provides a platform for unified communications (UC). Lync Server provides an infrastructure to ...

• call detail record (CDR)

  - A call detail record (CDR) in voice over IP (VoIP) is a file containing information about recent system usage such as the identities of sourc...

Highlights

• Orange offers UC as a Service for global enterprises

• On-premises vs. hosted cloud UC: Comparison chart

• The future of unified communications & collaboration looks bright

More Understanding Unified Communications Topics

• Unified Communications ROI

• Developing a UC Strategy

• Unified Communications Architecture and Service Models

Implementing Unified Communications Systems

Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a... More about Implementing Unified Communications Systems

Recent Definitions

• voicemail preview

  - Voicemail preview is a feature of unified messaging, and in particular voice-to-text messaging programs such as Microsoft Exchange. When voicemail prev...

• scalable video coding (SVC)

  - Scalable video coding (SVC) is an extension of the H.264 (MPEG-4 AVC) video compression standard for video encoding.

• consumerization policy

  - A consumerization policy is a documented set of practices for managing the use of consumer devices and technologies within a given organization....

Highlights

• Polycom CloudAXIS: Extending video outside of the enterprise

• Four steps for managing multiple unified communications vendors

• How to review VoIP phone security amid Cisco IP phone vulnerabilities

More Implementing Unified Communications Systems Topics

• SIP and Unified Communications Standards

• Mobile Unified Communications

• Unified Communications Integration and Interoperability

• Unified Communications Security

IP Telephony

The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deploymen... More about IP Telephony

Recent Definitions

• voicemail preview

  - Voicemail preview is a feature of unified messaging, and in particular voice-to-text messaging programs such as Microsoft Exchange. When voicemail prev...

• voicemail

  - Voicemail is a method of storing voice messages electronically for later retrieval by intended recipients. Callers leave short messages that are stored on digital ...

• auto attendant (automated attendant)

  - An automated attendant (AA) is a telephony system that transfers incoming calls to various extensions as specified by calle...

Highlights

• Why is VoIP quality of service so challenging during implementations?

• What can make telephone systems more energy efficient?

• What is voicemail and how does it work?

More IP Telephony Topics

• IP Telephony ROI

• VoIP Migration and Implementation

• VoIP QoS and Performance

• IP Telephony Systems

Collaboration Applications for Unified Communications

Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a... More about Collaboration Applications for Unified Communications

Recent Definitions

• WebRTC (Web Real-Time Communications)

  - Web Real-Time Communications (WebRTC) is an open source project focused on embedding real-time voice, text and video comm...

• voicemail

  - Voicemail is a method of storing voice messages electronically for later retrieval by intended recipients. Callers leave short messages that are stored on digital ...

• rich presence technology (RPT)

  - Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, obs...

Highlights

• How to keep your UC&C deployment from failing

• Polycom CloudAXIS: Extending video outside of the enterprise

• Polycom RealPresence video conferencing: One size doesn't fit all

More Collaboration Applications for Unified Communications Topics

• Communication Integration with Enterprise Applications

• Social Networking for Business

• Business Video Conferencing and Telepresence Technology

• Mobile Unified Communications Applications

• Collaborative Applications