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8x8, RingCentral tie for top spot in UCaaS providers report

In UC news, 8x8 and RingCentral tie as leading UCaaS providers in an IHS Markit report, while RingCentral announces a new webinar service that supports up to 3,000 attendees.

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Definitions
  • 4K video resolution

    4K video resolution is high-definition (HD) video that has four times the resolution of 1080p HD video.

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs).

  • Session Initiation Protocol (SIP)

    Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more endpoints on IP networks.

Browse Unified Communications Topics

Collaboration Applications for UC

Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.

Recent Definitions

  • 4K video resolution

    4K video resolution is high-definition (HD) video that has four times the resolution of 1080p HD video.

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs).

  • telepresence robot

    A telepresence robot is a remote-controlled, wheeled device that has wireless internet connectivity. Typically, the robot uses a tablet to provide video and audio capabilities.

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Implementing UC

Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.

Recent Definitions

  • Session Initiation Protocol (SIP)

    Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more endpoints on IP networks.

  • disposable phone number

    A disposable phone number is a virtual phone number that is usable temporarily. The temporary number is purchased from a service provider. Calls to that number are forwarded to the user’s existing phone.

  • Snowden effect

    The Snowden effect is an increase in public awareness about information privacy and security due to Edward Snowden's revelations about the U.S. National Security Agency's surveillance initiatives after the events of September 11, 2001.

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IP Telephony

The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.

Recent Definitions

  • electret microphone

    An electret microphone is a widely-used electronic communications and audio recording device. The devices are a type of condenser microphone.

  • microphone

    A microphone is a device that translates sound vibrations in the air into electronic signals or transmits them to a recording medium.

  • VoIP (voice over IP)

    VoIP enables voice and multimedia communications, such as phone calls, over the internet and other IP-based networks, and allows enterprises to operate a single voice and data network.

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Understanding UC

Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.

Recent Definitions

  • 4K video resolution

    4K video resolution is high-definition (HD) video that has four times the resolution of 1080p HD video.

  • unified communications (UC)

    Unified communications consists of a broad group of real-time and asynchronous communications tools such as IP telephony, IM, Web conferencing and others that provide collaborative services to end users

  • Skype for Business

    Skype for Business is Microsoft enterprise software that provides a platform for unified communications (UC). Formerly known as Lync Server, the software provides an infrastructure to integrate common channels of business communication. 

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  • copyright

    Copyright is a legal term describing ownership of control of the rights to the use and distribution of certain works of creative ...

  • keylogger (keystroke logger or system monitor)

    A keylogger, sometimes called a keystroke logger or system monitor, is a type of surveillance technology used to monitor and ...

  • password

    A password is an unspaced sequence of characters used to determine that a computer user requesting access to a computer system is...

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  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an ...

  • mass notification system (MNS)

    A mass notification system is a platform that sends one-way messages to inform employees and the public of an emergency.

SearchStorage

  • CompactFlash card (CF card)

    A CompactFlash card (CF card) is a memory card format developed by SanDisk in 1994 that uses flash memory technology to store ...

  • email archiving

    Email archiving (also spelled e-mail archiving) is a systematic approach to saving and protecting the data contained in email ...

  • RAID (redundant array of independent disks)

    RAID (redundant array of independent disks) is a way of storing the same data in different places on multiple hard disks to ...

SearchSolidStateStorage

  • M.2 SSD

    An M.2 SSD is a solid-state drive (SSD) that conforms to a computer industry specification written for internally mounted storage...

  • NVMe (non-volatile memory express)

    NVMe (non-volatile memory express) is a host controller interface and storage protocol to enable a solid-state drive to use the ...

  • SSD RAID (solid-state drive RAID)

    SSD RAID (solid-state drive RAID) is a methodology commonly used to protect data by distributing redundant data blocks across ...

SearchCloudStorage

  • RESTful API

    A RESTful application program interface breaks down a transaction to create a series of small modules, each of which addresses an...

  • cloud storage infrastructure

    Cloud storage infrastructure is the hardware and software framework that supports the computing requirements of a private or ...

  • Zadara VPSA and ZIOS

    Zadara Storage provides block, file or object storage with varying levels of compute and capacity through its ZIOS and VPSA ...

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