243 Results for:ITIL

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ITIL vs. DevOps: What path should an enterprise choose?

By Will Kelly 16 Dec 2021

Frameworks and methodologies must keep pace with technology stacks. ITIL fell too far behind between the release of ITIL 3 and ITIL 4, but there might be a middle ground. Read More

Choosing between ITIL vs. IT4IT for a best practices model

By Clive Longbottom 07 Oct 2021

ITIL and IT4IT offer companies insider knowledge to help achieve IT success. Learn about each model and how they compare and evaluate your organization's best fit. Read More

Plan for a successful ITIL implementation

By Robert Sheldon 24 Feb 2020

Corporate buy-in and training are essential for organizations that decide to adopt the ITIL framework. Admins should also help decide if the library is the right service option. Read More

ITIL and ITSM best practices for process improvement

By Kara Gattine 29 Feb 2020

ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs. Read More

Why it's time to rethink the DevOps vs. ITIL debate

By Clive Longbottom 18 Nov 2019

As organizations look to more closely align their business and IT goals, they should combine DevOps and ITIL practices, rather than commit exclusively to one methodology over the other. Read More

Top 10 business process management certifications for 2024

By Andy Patrizio 31 Jan 2024

These BPM certifications can help you gain the specialized knowledge you need to perform your job better. Get all the details to help you advance your career. Read More

How to effectively use DORA metrics in DevOps

By Clive Longbottom 29 Feb 2024

DORA metrics can help organizations standardize their DevOps approach. Explore the DORA framework's benefits and limitations and how to evaluate performance against its metrics. Read More

ITIL & ITSM: How IT is becoming more service-oriented

30 Apr 2019

In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by ... Read More

ITIL 4 framework brings long-awaited flexibility to ITSM

By Clive Longbottom 09 Sep 2019

After eight long years, the ITIL 4 framework finally saw the light of day in 2019 -- but what can enterprises expect to gain from the latest version, and those to come? Read More

Prepare for ITIL framework updates in version 4

By Stephen J. Bigelow 27 Mar 2019

The much-anticipated release of ITIL v4 not only changes the framework's certification structure, but emphasizes many modern software development and IT service delivery practices. Read More