Browse Definitions :

Word of the Day

CPaaS

Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs).See More

Word of the Day Archive

Newest and Updated Terms

Know-IT-All

  • Understanding the UCaaS vs. CPaaS debate

    CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications.

  • How is CPaaS changing the UCaaS market?

    The customizability of CPaaS is changing how UCaaS vendors approach their platforms. Vendors are adopting more APIs to integrate CPaaS capabilities within their UCaaS platforms.

Buzzword Alert

UCaaS

Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.

Read More

Essential Knowledge

WeWork reportedly halts rollout of Amazon Alexa for Business

WeWork, one of the premier early adopters of Amazon Alexa for Business, has reportedly shelved plans to deploy the AI voice assistant after a ...

How does embedded video fit into unified communications strategies?

Video communications have gained popularity in UC. Our expert explains how embedded video can enhance the communications experience beyond ...

AI in contact centers offers agents behavioral analytics

Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy ...

Microsoft intros Cortana Skills Kit for app developers

Microsoft has unveiled the Cortana Skills Kit, a platform comprising Azure AI services developers can use to leverage the Cortana voice assistant to ...

-ADS BY GOOGLE

SearchCompliance

  • compliance audit

    A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.

  • regulatory compliance

    Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business...

  • Whistleblower Protection Act

    The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from ...

SearchSecurity

  • brute force attack

    Brute force (also known as brute force cracking) is a trial and error method used by application programs to decode encrypted ...

  • spyware

    Spyware is software that is installed on a computing device without the user's knowledge. Spyware can be difficult to detect; ...

  • ATM black box attack

    An ATM black box attack, also referred to as jackpotting, is a type of banking-system crime in which the perpetrators bore holes ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity and disaster recovery (BCDR)

    Business continuity and disaster recovery (BCDR) are closely related practices that describe an organization's preparation for ...

  • warm site

    A warm site is a type of facility an organization uses to recover its technology infrastructure when its primary data center goes...

  • disaster recovery (DR) test

    A disaster recovery test (DR test) is the examination of each step in a disaster recovery plan as outlined in an organization's ...

SearchStorage

  • enterprise storage

    Enterprise storage is a centralized repository for business information that provides common data management, protection and data...

  • disk array

    A disk array, also called a storage array, is a data storage system used for block-based storage, file-based storage or object ...

  • optical storage

    Optical storage is any storage type in which data is written and read with a laser. Typically, data is written to optical media, ...

Close