Browse Definitions :
Definition

Google Duplex

Google Duplex is an artificial intelligence (AI) chat agent that can carry out specific verbal tasks, such as making a reservation or appointment, over the phone. Duplex, which uses natural language understanding (NLU) and natural language generation (NLG) to carry on a two-way conversation, incorporates interjections and pauses in such a lifelike manner that someone listening in could easily mistake a human-to-computer transaction for a human-to-human conversation.

Duplex is built on a recurrent neural network (RNN) using TensorFlow Extended, a general purpose machine learning platform used at Google. The Duplex system is designed to carry out tasks autonomously but has the ability to signal a human operator should the program not be able to complete the task at hand. 

Duplex was unveiled at Google I/O 2018 along with the rebranding of Google Research to Google AI.  Duplex's voice interface is so realistic that it has been criticized for creating an uncanny valley user experience. In response, Google announced it intends to include a built-in disclosure feature that will alert humans when they are speaking to an artificial intelligence agent and is now describing Duplex as an "automated booking service." 

See also: Google Assistant 

This was last updated in June 2018

Continue Reading About Google Duplex

SearchCompliance
  • OPSEC (operations security)

    OPSEC (operations security) is a security and risk management process and strategy that classifies information, then determines ...

  • smart contract

    A smart contract is a decentralized application that executes business logic in response to events.

  • compliance risk

    Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting ...

SearchSecurity
  • email spam

    Email spam, also known as junk email, refers to unsolicited email messages, usually sent in bulk to a large list of recipients.

  • security policy

    A security policy is a document that states in writing how a company plans to protect its physical and information technology (IT...

  • shadow password file

    A shadow password file, also known as /etc/shadow, is a system file in Linux that stores encrypted user passwords and is ...

SearchHealthIT
SearchDisasterRecovery
  • What is risk mitigation?

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.

  • change control

    Change control is a systematic approach to managing all changes made to a product or system.

  • disaster recovery (DR)

    Disaster recovery (DR) is an organization's ability to respond to and recover from an event that affects business operations.

SearchStorage
  • bare-metal restore

    A bare-metal restore (also referred to as bare-metal recovery or bare-metal backup) is a data recovery and restoration process ...

  • mSATA SSD (mSATA solid-state drive)

    An mSATA SSD is a solid-state drive (SSD) that conforms to the mSATA interface specification developed by the Serial ATA (SATA) ...

  • network-attached storage (NAS)

    Network-attached storage (NAS) is dedicated file storage that enables multiple users and heterogeneous client devices to retrieve...

Close