Browse Definitions :
Definition

IBM Daksh (IBM Global Process Services)

IBM Daksh, also known as IBM Global Process Services, is a business process outsourcing (BPO) firm that was formerly known as Daksh eServices.

IBM integrated Daksh into its BPO services in 2010 and merged all the Indian company's back-office outsourcing functions into a single entity renamed IBM Global Process Services. The new entity offers its services in process-driven functions such as customer relationship management (CRM), administration, human resources, finance, supply chain management, and procurement. IBM Daksh clients belong to vertical industries such as telecommunications, retail, airlines, banking, insurance, healthcare, and automotive and electronics.

This was last updated in August 2012

Continue Reading About IBM Daksh (IBM Global Process Services)

SearchCompliance

  • information governance

    Information governance is a holistic approach to managing corporate information by implementing processes, roles, controls and ...

  • enterprise document management (EDM)

    Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be...

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

SearchSecurity

  • honeypot (computing)

    A honeypot is a network-attached system set up as a decoy to lure cyber attackers and detect, deflect and study hacking attempts ...

  • spam trap

    A spam trap is an email address that is used to identify and monitor spam email.

  • cracker

    A cracker is someone who breaks into someone else's computer system, often on a network; bypasses passwords or licenses in ...

SearchHealthIT

SearchDisasterRecovery

  • risk mitigation

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.

  • call tree

    A call tree is a layered hierarchical communication model that is used to notify specific individuals of an event and coordinate ...

  • Disaster Recovery as a Service (DRaaS)

    Disaster recovery as a service (DRaaS) is the replication and hosting of physical or virtual servers by a third party to provide ...

SearchStorage

  • storage virtualization

    Storage virtualization is the pooling of physical storage from multiple storage devices into what appears to be a single storage ...

  • erasure coding

    Erasure coding (EC) is a method of data protection in which data is broken into fragments, expanded and encoded with redundant ...

  • continuous data protection

    Continuous data protection (CDP), also known as continuous backup, is a backup and recovery storage system in which all the data ...

Close