Browse Definitions :
Definition

IBM Daksh (IBM Global Process Services)

IBM Daksh, also known as IBM Global Process Services, is a business process outsourcing (BPO) firm that was formerly known as Daksh eServices.

IBM integrated Daksh into its BPO services in 2010 and merged all the Indian company's back-office outsourcing functions into a single entity renamed IBM Global Process Services. The new entity offers its services in process-driven functions such as customer relationship management (CRM), administration, human resources, finance, supply chain management, and procurement. IBM Daksh clients belong to vertical industries such as telecommunications, retail, airlines, banking, insurance, healthcare, and automotive and electronics.

This was last updated in August 2012

Continue Reading About IBM Daksh (IBM Global Process Services)

SearchCompliance
  • compliance risk

    Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting ...

  • information governance

    Information governance is a holistic approach to managing corporate information by implementing processes, roles, controls and ...

  • enterprise document management (EDM)

    Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be...

SearchSecurity
  • session key

    A session key is an encryption and decryption key that is randomly generated to ensure the security of a communications session ...

  • data breach

    A data breach is a cyber attack in which sensitive, confidential or otherwise protected data has been accessed and/or disclosed ...

  • multifactor authentication (MFA)

    Multifactor authentication (MFA) is a security technology that requires more than one method of authentication from independent ...

SearchHealthIT
SearchDisasterRecovery
  • risk mitigation

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.

  • call tree

    A call tree is a layered hierarchical communication model that is used to notify specific individuals of an event and coordinate ...

  • Disaster Recovery as a Service (DRaaS)

    Disaster recovery as a service (DRaaS) is the replication and hosting of physical or virtual servers by a third party to provide ...

SearchStorage
  • cloud storage

    Cloud storage is a service model in which data is transmitted and stored on remote storage systems, where it is maintained, ...

  • cloud testing

    Cloud testing is the process of using the cloud computing resources of a third-party service provider to test software ...

  • storage virtualization

    Storage virtualization is the pooling of physical storage from multiple storage devices into what appears to be a single storage ...

Close