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Definition

autodialer

Contributor(s): Ivy Wigmore

An autodialer is a software program that automatically dials telephone numbers from a list or a database.

Autodialers may be configured to perform various tasks, including:

  • Leaving voice messages.
  • Transferring the call to the first available agent.
  • Enabling interaction with the called party through voice or keypad response.

A related type of application known as a predictive dialer automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human will be available to handle the next call.  Both autodialers and predictive dialers are often used in call centers.

An autodialed call that leaves a prerecorded message is sometimes known as a robocall.

This was last updated in February 2014

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The #1 tool of telemarketers... I still am shocked at the number of calls that still come through even though you sign up on the DONOTCALL.GOV website.. How does this tie into an auto dialer. Today they even spam cell phones with calls.
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