Browse Definitions :
Definition

autodialer

Contributor(s): Ivy Wigmore

An autodialer is a software program that automatically dials telephone numbers from a list or a database.

Autodialers may be configured to perform various tasks, including:

  • Leaving voice messages.
  • Transferring the call to the first available agent.
  • Enabling interaction with the called party through voice or keypad response.

A related type of application known as a predictive dialer automatically calls a list of telephone numbers in sequence, screening out no-answers, busy signals, answering machines and disconnected numbers while predicting at what point a human will be available to handle the next call.  Both autodialers and predictive dialers are often used in call centers.

An autodialed call that leaves a prerecorded message is sometimes known as a robocall.

This was last updated in February 2014

Join the conversation

1 comment

Send me notifications when other members comment.

Please create a username to comment.

The #1 tool of telemarketers... I still am shocked at the number of calls that still come through even though you sign up on the DONOTCALL.GOV website.. How does this tie into an auto dialer. Today they even spam cell phones with calls.
Cancel

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

  • compliance as a service (CaaS)

    Compliance as a Service (CaaS) is a cloud service service level agreement (SLA) that specified how a managed service provider (...

  • data protection impact assessment (DPIA)

    A data protection impact assessment (DPIA) is a process designed to help organizations determine how data processing systems, ...

SearchSecurity

  • cybersecurity

    Cybersecurity is the protection of internet-connected systems -- including hardware, software and data -- from cyberattacks.

  • encryption

    Encryption is the method by which information is converted into secret code that hides the information's true meaning. The ...

  • computer worm

    A computer worm is a type of malicious software program whose primary function is to infect other computers while remaining ...

SearchHealthIT

SearchDisasterRecovery

  • business continuity plan (BCP)

    A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue ...

  • disaster recovery team

    A disaster recovery team is a group of individuals focused on planning, implementing, maintaining, auditing and testing an ...

  • cloud insurance

    Cloud insurance is any type of financial or data protection obtained by a cloud service provider. 

SearchStorage

Close