Browse Definitions :
Definition

autonomous business process (ABP)

Contributor(s): Dennis Shiao

Autonomous business process (ABP) management is an approach to business process governance that seeks to optimize process workflow without human assistance. ABP intelligent software agents, also known as bots, are designed to independently discover and map business processes and use machine learning (ML) algorithms to improve process flow.

ABP is an area of business process automation that takes advantage of technologies such as radio frequency identification (RFID) and autonomic computingAlthough it is still an emerging technology, vendors are beginning to label robotic process automation (RPA) software "ABP"if the software can improve efficiency in the following areas:

  • Auto-generation of repeatable documents, such as contracts, invoices or loan documents.
  • Servicing customer support requests within an enterprise, including the routing of tickets to departments or contacts.
  • Planning the transportation of goods in supply chain and logistics applications.

The ultimate goal of ABP software is to be able to autonomously determine the role of people, technology and data in a particular business process and independently figure out how to optimize it. When fully realized, ABP is expected to create a sea change for process management, including discovery, business process modeling, analytics and optimization. 

Autonomous Process Discovery and Modeling

  • Automatically identify process flows in new systems ("process discovery").
  • Automatic process documentation.
  • Automatically discover explicit as well as implicit process flows by observing actual human, data, and system operation.
  • Automatically discover the entities with which a business interacts.

Autonomous Process Analytics and Management

  • Automatically identify actual key performance indicators (KPIs) and metrics that determine process efficiency.
  • Automatically use overall business goals to measure how discovered processes are actually performing.
  • Automatically identify people, data, and system bottlenecks.

Autonomous Process Optimization

  • Automatically anticipate and mitigate process flow exceptions.
  • Automatically understand system data and interface changes, and make dynamic process changes.
  • Autonomously find and fix missing or incorrect data.

This was last updated in December 2019

Continue Reading About autonomous business process (ABP)

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

  • PCI DSS (Payment Card Industry Data Security Standard)

    The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and procedures intended to ...

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

  • compliance framework

    A compliance framework is a structured set of guidelines that details an organization's processes for maintaining accordance with...

SearchSecurity

  • Trojan horse (computing)

    In computing, a Trojan horse is a program downloaded and installed on a computer that appears harmless, but is, in fact, ...

  • identity theft

    Identity theft, also known as identity fraud, is a crime in which an imposter obtains key pieces of personally identifiable ...

  • DNS over HTTPS (DoH)

    DNS over HTTPS (DoH) is a relatively new protocol that encrypts domain name system traffic by passing DNS queries through a ...

SearchHealthIT

  • telemedicine (telehealth)

    Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the ...

  • Project Nightingale

    Project Nightingale is a controversial partnership between Google and Ascension, the second largest health system in the United ...

  • medical practice management (MPM) software

    Medical practice management (MPM) software is a collection of computerized services used by healthcare professionals and ...

SearchDisasterRecovery

SearchStorage

  • M.2 SSD

    An M.2 SSD is a solid-state drive (SSD) that conforms to a computer industry specification and is used in internally mounted ...

  • kilobyte (KB or Kbyte)

    A kilobyte (KB or Kbyte) is a unit of measurement for computer memory or data storage used by mathematics and computer science ...

  • virtual memory

    Virtual memory is a memory management capability of an operating system (OS) that uses hardware and software to allow a computer ...

Close