Browse Definitions :
Definition

email management

Contributor(s): Ivy Wigmore

Email management is a systematic approach to maximizing the efficiency of email practices and minimizing the negative effects that email handling can have on an individual's productivity and job satisfaction. 

In the workplace, handling email ineffectively can waste a considerable amount of an employee's time and can also hamper other employees and negatively impact the organization as a whole. Email handling can account for more than 30 percent of an employee's work day, perhaps significantly more if handling behaviors are not optimized. 

Tips for effective email management include:

  • Limiting the number of times you process mail in a day. 
  • Limiting the amount of time you dedicate to processing email in a given session. 
  • Only keeping your email program open while you are actively dealing with it. 
  • Checking email only when you are going to process it. 
  • Deleting as many messages as possible immediately.
  • Responding immediately to messages that can be answered very briefly. 
  • Moving messages to be dealt with later to a separate folder. 
  • Responding to only emails that require responses.
  • Limiting recipients to as few individuals as possible. 
  • Keeping responses brief.
  • Deleting all messages that are not archived after a specific amount of time.

Email management is typically categorized as a hard skill -- something that can be taught. However, because it has such a profound effect on employee productivity, email management is also considered a component of important soft skills such as time management, organization and communication.  

See also: inbox zero, email bankruptcy

This was last updated in April 2014

Continue Reading About email management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

Powered by:

SearchCompliance

  • compliance audit

    A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.

  • regulatory compliance

    Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business...

  • Whistleblower Protection Act

    The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from ...

SearchSecurity

  • deprovisioning

    Deprovisioning is the process of removing access to a system from an end user who will no longer be utilizing that system.

  • payload (computing)

    In computing, a payload is the carrying capacity of a packet or other transmission data unit. The term has its roots in the ...

  • passphrase

    A passphrase is a string of characters longer than the usual password (which is typically from four to 16 characters long) that ...

SearchHealthIT

SearchDisasterRecovery

SearchStorage

  • computational storage

    Computational storage is defined as an architecture that couples compute with storage in order to reduce data movement. In doing ...

  • data deduplication

    Data deduplication -- often called intelligent compression or single-instance storage -- is a process that eliminates redundant ...

  • public cloud storage

    Public cloud storage, also called storage-as-a-service or online storage is a service model that provides data storage on a ...

Close