Browse Definitions :
Definition

email management

Contributor(s): Ivy Wigmore

Email management is a systematic approach to maximizing the efficiency of email practices and minimizing the negative effects that email handling can have on an individual's productivity and job satisfaction. 

In the workplace, handling email ineffectively can waste a considerable amount of an employee's time and can also hamper other employees and negatively impact the organization as a whole. Email handling can account for more than 30 percent of an employee's work day, perhaps significantly more if handling behaviors are not optimized. 

Tips for effective email management include:

  • Limiting the number of times you process mail in a day. 
  • Limiting the amount of time you dedicate to processing email in a given session. 
  • Only keeping your email program open while you are actively dealing with it. 
  • Checking email only when you are going to process it. 
  • Deleting as many messages as possible immediately.
  • Responding immediately to messages that can be answered very briefly. 
  • Moving messages to be dealt with later to a separate folder. 
  • Responding to only emails that require responses.
  • Limiting recipients to as few individuals as possible. 
  • Keeping responses brief.
  • Deleting all messages that are not archived after a specific amount of time.

Email management is typically categorized as a hard skill -- something that can be taught. However, because it has such a profound effect on employee productivity, email management is also considered a component of important soft skills such as time management, organization and communication.  

See also: inbox zero, email bankruptcy

This was last updated in April 2014

Continue Reading About email management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

SearchCompliance

  • compliance audit

    A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.

  • regulatory compliance

    Regulatory compliance is an organization's adherence to laws, regulations, guidelines and specifications relevant to its business...

  • Whistleblower Protection Act

    The Whistleblower Protection Act of 1989 is a law that protects federal government employees in the United States from ...

SearchSecurity

  • Cybercrime

    Cybercrime is any criminal activity that involves a computer, networked device or a network.

  • data breach

    A data breach is a confirmed incident in which sensitive, confidential or otherwise protected data has been accessed and/or ...

  • zero-day (computer)

    A zero-day vulnerability, also known as a computer zero day, is a flaw in software, hardware or firmware that is unknown to the ...

SearchHealthIT

SearchDisasterRecovery

  • cloud insurance

    Cloud insurance is any type of financial or data protection obtained by a cloud service provider. 

  • business continuity software

    Business continuity software is an application or suite designed to make business continuity planning/business continuity ...

  • business continuity policy

    Business continuity policy is the set of standards and guidelines an organization enforces to ensure resilience and proper risk ...

SearchStorage

  • business impact analysis (BIA)

    Business impact analysis (BIA) is a systematic process to determine and evaluate the potential effects of an interruption to ...

  • RAID (redundant array of independent disks)

    RAID (redundant array of independent disks) is a way of storing the same data in different places on multiple hard disks to ...

  • dedicated cloud

    A dedicated cloud is a single-tenant cloud infrastructure, which essentially acts as an isolated, single-tenant public cloud.

Close