Flushing the queue is a call center procedure concerned with call volume management . As part of an escalation plan , flushing the queue redirects callers waiting for a specific agent group to a group with greater accessibility (for example, one with a shorter queue, available agents).
OPSEC (operations security) is a security and risk management process and strategy that classifies information, then determines ...
A smart contract is a decentralized application that executes business logic in response to events.
A buffer overflow occurs when a program or process attempts to write more data to a fixed-length block of memory, or buffer, than...
Biometric verification is any means by which a person can be uniquely identified by evaluating one or more distinguishing ...
Protected health information (PHI), also referred to as personal health information, is the demographic information, medical ...
Digital health, or digital healthcare, is a broad, multidisciplinary concept that includes concepts from an intersection between ...
Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.
Change control is a systematic approach to managing all changes made to a product or system.
RAID 6, also known as double-parity RAID, uses two parity stripes on each disk. It allows for two disk failures within the RAID ...
A PCIe SSD (PCIe solid-state drive) is a high-speed expansion card that attaches a computer to its peripherals.
