Browse Definitions :
Definition

Inbox Zero

Contributor(s): Ivy Wigmore

Inbox Zero is a rigorous approach to email management aimed at keeping the inbox empty -- or almost empty -- at all times.

Inbox Zero was developed by productivity expert Merlin Mann. According to Mann, the zero is not a reference to the number of messages in an inbox; it is "the amount of time an employee's brain is in his inbox." Mann's point is that time and attention are finite and when an inbox is confused with a "to do" list, productivity suffers.

Mann identifies five possible actions to take for each message: delete, delegate, respond, defer and do.

Here are some of Mann's tips for effective email management:

  • Don't leave the email client open.
  • Process email periodically throughout the day, perhaps at the top of each hour.
  • First delete or archive as many new messages as possible.
  • Then forward what can be best answered by someone else.
  • Immediately respond to any new messages that can be answered in two minutes or less.
  • Move new messages that require more than two minutes to answer -- and messages that can be answered later -- to a separate "requires response" folder.
  • Set aside time each day to respond to email in the "requires response" folder or chip away at mail in this folder throughout the day.

Merlin Mann introduces the inbox zero approach in a Google Tech Talk:

 

See also: email bankruptcy, email rage, email response management system, munging

This was last updated in June 2014

Continue Reading About Inbox Zero

Join the conversation

1 comment

Send me notifications when other members comment.

Please create a username to comment.

Seems that the message is do now what needs to be done, do later what can wait, and give to someone else when your emails' needs should be handled by someone else.
Cancel

-ADS BY GOOGLE

File Extensions and File Formats

SearchCompliance

  • smart contract

    A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies...

  • risk map (risk heat map)

    A risk map, also known as a risk heat map, is a data visualization tool for communicating specific risks an organization faces. A...

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

SearchSecurity

SearchHealthIT

  • Health IT (health information technology)

    Health IT (health information technology) is the area of IT involving the design, development, creation, use and maintenance of ...

  • fee-for-service (FFS)

    Fee-for-service (FFS) is a payment model in which doctors, hospitals, and medical practices charge separately for each service ...

  • biomedical informatics

    Biomedical informatics is the branch of health informatics that uses data to help clinicians, researchers and scientists improve ...

SearchDisasterRecovery

  • risk mitigation

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a data center.

  • ransomware recovery

    Ransomware recovery is the process of resuming options following a cyberattack that demands payment in exchange for unlocking ...

  • natural disaster recovery

    Natural disaster recovery is the process of recovering data and resuming business operations following a natural disaster.

SearchStorage

  • RAID 5

    RAID 5 is a redundant array of independent disks configuration that uses disk striping with parity.

  • non-volatile storage (NVS)

    Non-volatile storage (NVS) is a broad collection of technologies and devices that do not require a continuous power supply to ...

  • petabyte

    A petabyte is a measure of memory or data storage capacity that is equal to 2 to the 50th power of bytes.

Close