Browse Definitions :
Definition

shadow app

Contributor(s): Matthew Haughn

A shadow app is a software program that is not supported by an employee's information technology (IT) department.

In the past, shadow apps were often installed locally by impatient employees who wanted immediate access to software without going through normal corporate channels. With the growth of software-as-a-service (SaaS) and cloud computing, however, the meaning has expanded to include third-party consumer software that is accessed over the Internet.

Skype, Lucidchart, Dropbox, Google Spreadsheets, Docusign and CloudOn are all popular shadow apps. Although many shadow apps can improve productivity and collaboration with little or no financial cost to the company, their use comes with risks. If an employee accesses a cloud app with his personal account, for example, corporate data may be put at risk or even lost if the employee leaves the company. Shadow apps can also cause bandwidth issues on the corporate network, slowing things down and impacting everyone's productivity.

To prevent problems, an IT department should have a service audit process in place to inspect outbound packets and verify ownership of company-owned services in the cloud. The organization should also have policy in place that requires employees to use corporate accounts for web-based applications and restrict network privileges so end users cannot install software locally. If a large group of employees is using a particular cloud app, the IT department should consider providing the service in house and finally, the IT department should educate employees about the value of corporate data and the risks that shadow apps present.

See also: shadow IT, rogue IT

This was last updated in August 2014

Continue Reading About shadow app

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

File Extensions and File Formats

SearchCompliance

  • smart contract

    A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies...

  • risk map (risk heat map)

    A risk map, also known as a risk heat map, is a data visualization tool for communicating specific risks an organization faces. A...

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

SearchSecurity

SearchHealthIT

  • Health IT (health information technology)

    Health IT (health information technology) is the area of IT involving the design, development, creation, use and maintenance of ...

  • fee-for-service (FFS)

    Fee-for-service (FFS) is a payment model in which doctors, hospitals, and medical practices charge separately for each service ...

  • biomedical informatics

    Biomedical informatics is the branch of health informatics that uses data to help clinicians, researchers and scientists improve ...

SearchDisasterRecovery

  • risk mitigation

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a data center.

  • ransomware recovery

    Ransomware recovery is the process of resuming options following a cyberattack that demands payment in exchange for unlocking ...

  • natural disaster recovery

    Natural disaster recovery is the process of recovering data and resuming business operations following a natural disaster.

SearchStorage

  • RAID 5

    RAID 5 is a redundant array of independent disks configuration that uses disk striping with parity.

  • non-volatile storage (NVS)

    Non-volatile storage (NVS) is a broad collection of technologies and devices that do not require a continuous power supply to ...

  • petabyte

    A petabyte is a measure of memory or data storage capacity that is equal to 2 to the 50th power of bytes.

Close