Browse Definitions :
Definition

social task management

Contributor(s): Ivy Wigmore

Social task management (STM) is a real-time, collaborative software-based approach to business activities that have traditionally been conducted through asynchronous processes such as document sharing and status updates. STM software is available as a standalone product or as part of a larger enterprise business software suite.

Most social task management products provide a portal interface that organizes project members around tasks. Project milestones, deadlines and other details associated with the tasks are coordinated and synchronized across user systems.

Alan Lepofsky, an analyst with Constellation Research, describes the processes involved in a typical project without social collaboration: One manager schedules meetings to assign tasks and check statuses. Progress is recorded in a project plan or spreadsheet. That plan is then shared by file, or emailed. If anyone has a suggestion, another email or instant message is sent. The plan is updated and shared again. The process repeats until the project is finished. According to Lepofsky, this type of project management creates bottlenecks, inadvertently or mistakenly keeps people out of the loop, limits collaboration, and can even cause confusion when an email is taken out of context.

Lepofsky lists five benefits of social task management software:

  • Activity streams display everything happening in a project.
  • Conversations are in context with the proper subjects, allowing people to remark on the overall project or a specific item, preventing confusion.
  • Media can be integrated into tasks and comments. For instance, someone can attach a presentation to a particular task.
  • Employees can hit a Favorite or Like button, which can serve as barometers.
  • Words and phrases can be tagged so employees can locate the item later.

Vendors of social task management products include Asana, AtTask, Do.com (part of Salesforce.com), Producteev, Mindjet and TeamBox.

This was last updated in October 2012

Continue Reading About social task management

SearchCompliance

SearchSecurity

  • cyber attack

    A cyber attack is any attempt to gain unauthorized access to a computer, computing system or computer network with the intent to ...

  • backdoor (computing)

    A backdoor is a means to access a computer system or encrypted data that bypasses the system's customary security mechanisms.

  • post-quantum cryptography

    Post-quantum cryptography, also called quantum encryption, is the development of cryptographic systems for classical computers ...

SearchHealthIT

SearchDisasterRecovery

  • risk mitigation

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.

  • call tree

    A call tree is a layered hierarchical communication model that is used to notify specific individuals of an event and coordinate ...

  • Disaster Recovery as a Service (DRaaS)

    Disaster recovery as a service (DRaaS) is the replication and hosting of physical or virtual servers by a third party to provide ...

SearchStorage

  • cloud SLA (cloud service-level agreement)

    A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a ...

  • NOR flash memory

    NOR flash memory is one of two types of non-volatile storage technologies.

  • RAM (Random Access Memory)

    RAM (Random Access Memory) is the hardware in a computing device where the operating system (OS), application programs and data ...

Close