Network visibility is an awareness of the components and data within an enterprise computer network.
A wireless mesh network (WMN) is a mesh network created through the connection of wireless access point (wireless AP) nodes ...
Transport Layer Security (TLS) is an Internet Engineering Task Force (IETF) standard protocol that provides authentication, ...
A checksum is a value that represents the number of bits in a transmission message. IT professionals use it to detect high-level ...
Agreed-upon procedures are a standard a company or client outlines in an engagement letter or other written agreement when it ...
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
High-touch customer service is a category of contact center interaction that requires human interaction.
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage ...