A protocol data unit (PDU) is the basic unit of exchange between entities that communicate with a specified networking protocol.
Nessus is a platform developed by Tenable that scans for security vulnerabilities in devices, applications, operating systems, ...
An attack vector is a path or means by which an attacker or hacker can gain access to a computer or network server to deliver a ...
Email spoofing is a form of cyber attack in which a hacker sends an email that has been manipulated to seem as if it originated ...
Agreed-upon procedures are a standard a company or client outlines in an engagement letter or other written agreement when it ...
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to ...
Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...
High-touch customer service is a category of contact center interaction that requires human interaction.
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage ...