Browse Definitions :

Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

RET - SOC

  • retail apocalypse - Retail apocalypse is a controversial term used by the media to describe how a shift in consumer spending patterns might be impacting the traditional brick-and-mortar retail store business model.
  • retail vs. wholesale - Retail is the sale of merchandise from a specific point (such as malls, markets and department stores) in small quantities directly to the consumer.
  • retargeting - Retargeting is a type of online advertising whereby companies focus on particular audience members for promotions based on users' prior Internet search history or site visits.
  • retargeting (remarketing) - Retargeting, also known as remarketing, is advertising that features specific products or services and targets an individual who has viewed them online.
  • return on equity (ROE) - Return on equity (ROE) is a measure of a company’s financial performance that shows the relationship between a company’s profit and the investor’s return.
  • return on marketing investment (ROMI) - Return on marketing investment (ROMI) is a metric used to measure the overall effectiveness of a marketing campaign to help marketers make better decisions about allocating future investments.
  • revenue attribution - Revenue attribution is the process of matching customer sales to specific advertisements in order to understand where revenue is coming from and optimize how advertising budgets are spent in the future.
  • revenue cycle management (RCM) - Revenue cycle management (RCM) is the financial process, utilizing medical billing software, that healthcare facilities use to track patient care episodes from registration and appointment scheduling to the final payment of a balance.
  • revenue model - A revenue model is a component of a company’s business planning that describes the way it intends to make money.
  • revenue operations (RevOps) - Revenue operations (RevOps) is the strategic integration of sales, marketing and service departments to provide a better end-to-end view to administration and management, while leaving day-to-day processes within the departments.
  • revenue recognition - Revenue recognition is a tenet of corporate financial management that defines when a company officially accounts for revenue.
  • reverse logistics - Reverse logistics is the set of activities that is conducted after the sale of a product, such as servicing, refurbishment and recycling, for the purpose of recapturing value or proper disposal.
  • reverse mentoring - Championed by former GE CEO Jack Welch, reverse mentoring flip-flops the typical mentoring relationship, with a younger employee acting as the mentor.
  • RFI (request for information) - An RFI (request for information) is a formal process for gathering information from potential suppliers of a good or service.
  • right to repair (electronics) - Right to repair is the legal concept that allows consumers to repair the products they buy, or choose their own service providers instead of going through the manufacturer.
  • rightsourcing - Rightsourcing is selecting the best way to procure a service and deciding whether a company is best served by performing a business requirement in-house (insourcing) or contracting it out to a third-part service provider (outsourcing).
  • risk appetite - Risk appetite is a concept that helps guide organizational risk management activities by allowing officials to establish a baseline level of risk an organization is prepared to accept before taking an action, as well as evaluate the likelihood and impact of certain threats.
  • risk assessment framework (RAF) - A risk assessment framework (RAF) is a strategy for prioritizing and sharing information about the security risks to an information technology (IT) infrastructure.
  • risk avoidance - Risk avoidance is the risk assessment technique that entails eliminating hazards, activities and exposures that place an organization's valuable assets at risk.
  • risk capital - Risk capital is funds invested speculatively in a business, typically a startup.
  • risk exposure - Risk exposure is a quantified loss potential of business actions, and is usually calculated based on the probability of the incident occurring multiplied by its potential losses.
  • risk management - Risk management is a company's process for identifying and controlling threats to its assets, including proprietary corporate data, customers' PII and intellectual property.
  • risk map (risk heat map) - A risk map, also known as a risk heat map, is a data visualization tool for communicating specific risks an organization faces.
  • risk profile - A risk profile is a quantitative analysis of the types of threats an organization, asset, project or individual faces.
  • risk-reward ratio - Risk-reward ratio is a formula used to measure the expected gains of a given investment against the risk of loss.
  • ROI (return on investment) - For a given use of money in an enterprise, the ROI (return on investment) is how much profit or cost saving is realized as a result.
  • role mining - Role mining is the process of analyzing user-to-resource mapping data to determine or modify user permissions for role-based access control (RBAC) in an enterprise.
  • role sharing - Role sharing occurs when an individual within a VAR or other solution provider's organization assumes multiple roles such as "sales engineer", "field engineer", "account manager" or other roles.
  • rolling forecast - A rolling forecast is a business projection that adapts for the passage of time.
  • rubric - A rubric is a scoring tool used to evaluate and assess a set list of criteria and objectives.
  • rule of thumb - A rule of thumb is a principle that is intended to provide general guidance rather than precise direction.
  • S corporation (S corp) - Like a C corporation, the S corp is considered a separate entity under the law.
  • SaaS - SaaS stands for at least three different "as-a-service" offerings.
  • Sage Group plc - Sage Group plc is a global enterprise software vendor.
  • sales and operations planning (S&OP) - Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.
  • sales certification - A sales certification is a designation given to a channel professional once he or she has gained an amount of expertise that a vendor considers necessary to sell a given product.
  • sales cycle - The sales cycle is the sequence of phases that a typical customer goes through when deciding to buy something.
  • sales enablement - Sales enablement gives sales representatives strategies, tools and processes to boost their productivity and revenue generation.
  • sales forecast - A sales forecast is a projection of achievable revenue.
  • sales funnel - A sales funnel, also called a purchase funnel, is the visual representation of the customer journey, depicting the sales process from awareness to action.
  • sales lead - A sales lead is a potential sales contact, individual or organization that expresses an interest in your goods or services.
  • sales motion - A sales motion is the particular sales method an organization uses to deliver a product or a service to its customers.
  • sales performance management (SPM) - Sales performance management (SPM) is the practice of monitoring and guiding personnel to improve their ability to sell products or services.
  • sales-qualified lead (SQL) - A sales-qualified lead (SQL) is a prospective customer that has been handed off to sales teams for further nurturing after showing enough interest in a company's products.
  • Salesforce.com - Salesforce.com is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco.
  • Santa Claus rally - A Santa Claus rally (sometimes referred to as the Santa Claus effect or the December effect) is a sharp rise in stock prices that sometimes occurs around Christmas.
  • SAP SuccessFactors - SAP SuccessFactors is a major vendor of cloud-based human capital management (HCM) software and talent management software.
  • SC sustainability - Supply chain sustainability is a holistic perspective of supply chain processes and technologies that goes beyond the focus of delivery, inventory and traditional views of cost.
  • SCEM (supply chain event management) - Supply chain event management (SCEM) refers to software that is used to manage events that occur within and between organizations or supply chain partners.
  • Scrum - Scrum is a collaborative Agile development framework that breaks large processes down into small pieces in order to streamline efficiency.
  • scrum master - A scrum master is the facilitator for a product development team that uses scrum, a rugby analogy for a development methodology that allows a team to self-organize and make changes quickly.
  • sea change - A sea change is a significant and/or systemic transformation.
  • SEC Form 10-K - SEC Form 10-K is the United States Securities and Exchange Commission’s form for the annual performance filings of public companies.
  • SEC Form 10-Q - SEC Form 10-Q is the Securities and Exchange Commission’s form for the quarterly performance filings of public companies.
  • Securities and Exchange Act of 1934 (Exchange Act) - The Securities and Exchange Act of 1934 (Exchange Act) is a law that governs secondary trading and stock exchanges.
  • security (finance) - A security, in a financial context, is a certificate or other financial instrument that has monetary value and can be traded.
  • segregation of duties (SoD) - Segregation of duties (SoD) is an internal control designed to prevent error and fraud by ensuring that at least two individuals are responsible for the separate parts of any task.
  • selective outsourcing - Selective outsourcing is a targeted sourcing strategy that relies upon sending very specific functions and work off-premises while keeping other functions on-premises.
  • semantic network (knowledge graph) - A semantic network is a knowledge structure that illustrates how concepts are related to one another and how they interconnect.
  • semiotics - Semiotics is the study of the use of symbolic communication.
  • Sensex (BSE Sensex) - The Bombay Stock Exchange's Sensitive Index, called 'Sensex' or 'BSE Sensex' for short, is one of the leading stock market benchmark indices in India.
  • servant leadership - Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control.
  • service assurance (SA) - Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management solutions in communications networks, media services and end-user applications.
  • service lifecycle management (SLM) - Service lifecycle management (SLM) describes the strategy and software for managing the maintenance and repair of products and maximizing the profit opportunities from these activities.
  • service supply chain - The service supply chain is the part of the supply chain dedicated to providing service on products.
  • service-level management - Service-level management is the monitoring and management of the quality of service(QoS) of an entity's key performance indicators(KPIs).
  • service-oriented management (SOM) - Service-oriented management (SOM) is the operational management of service delivery within a service-oriented architecture (SOA).
  • seven wastes - The seven wastes are categories of unproductive manufacturing practices identified by Taiichi Ohno, the father of the Toyota Production System (TPS).
  • severance agreement - A severance agreement is a contract between an employer and employee documenting the rights and responsibilities of both parties in the event of job termination.
  • severance package - A severance package is the contracted pay and benefits provided to an employee whose job is terminated.
  • share of wallet (SOW) or wallet share - Share of wallet (SOW) is a marketing metric used to calculate the percentage of a customer's spending for a type of product or service that goes to a particular company.
  • Shared Assessments Program - Shared Assessments is a third party risk membership program that provides organizations with a way to obtain a detailed report about a service provider's controls (people, process and procedures) and a procedure for verifying that the information in the report is accurate.
  • shared services - Shared services is the consolidation of business operations that are used by multiple parts of the same organization.
  • sharing economy - The sharing economy, also known as collaborative consumption or peer-to-peer-based sharing, is a concept that highlights the ability -- and perhaps the preference -- of individuals to rent or borrow goods rather than buy and own them.
  • should costing (should-cost analysis) - The purpose of should-cost analysis is assessing an appropriate figure to guide negotiations or to compare with a figure provided by a supplier.
  • show-me marketing - Show-me marketing is the practice of telling a brand's story and engaging consumers through pictures, videos and other visual media.
  • silent attrition - Silent attrition is a situation in which customers stop patronizing a business without any communication.
  • Silicon Valley - Silicon Valley is home to some of the world's largest technology corporations and thousands of technology-related startup companies.
  • single source of truth (SSOT) - Single source of truth (SSOT) is a concept that an organization can apply as part of its information architecture to ensure that everyone in the organization uses the same data when making business decisions.
  • SIPOC diagram (suppliers, inputs, process, outputs, customers) - SIPOC (suppliers, inputs, process, outputs, customers) is a visual tool for documenting a business process from beginning to end.
  • situational leadership - Situational leadership is based on the belief that there is no single way to direct people; successful leaders will adapt the way they lead to the needs and abilities of their employees.
  • SMAC (social, mobile, analytics and cloud) - SMAC (social, mobile, analytics and cloud) is the concept that the convergence of four technologies is currently driving business innovation.
  • Small Business Innovative Research contract (SBIR contract) - A type of contract designed to foster technological innovation by small businesses with 500 or fewer employees.
  • Small Disadvantaged Business (SDB) - A Small Disadvantaged Business describes any small business concern that is at least 51 percent owned by one or more individuals who are both socially and economically disadvantaged.
  • small to medium enterprise (SME) - SME (small-to-medium enterprise) is a convenient term for segmenting businesses and other organizations that are somewhere between the "small office-home office" (SOHO) size and the larger enterprise.
  • smarketing (sales and marketing alignment) - Smarketing is an alignment of a company's sales and marketing departments for better communication, more collaborative efforts, greater efficiency and, as a result, enhanced profitability.
  • SMART (SMART goals) - SMART is a best practice framework for setting goals.
  • smart city - A smart city is a municipality that uses information and communication technologies (ICT) to increase operational efficiency, share information with the public and improve both the quality of government services and citizen welfare.
  • smart contract - A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies or assets between parties under certain conditions.
  • smart data - Smart data is digital information that is formatted so it can be acted upon at the collection point before being sent to a downstream analytics platform for further data consolidation and analytics.
  • smart manufacturing (SM) - Smart manufacturing (SM) is a technology-driven approach that utilizes Internet-connected machinery to monitor the production process.
  • SMB (small and medium-sized business or small and midsized business) - SMB is an abbreviation for small and medium-sized business, sometimes seen as small and midsized business.
  • snackable content - Snackable content is website content that is designed to be easy for readers to consume and to share.

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