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Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

RIS - SPI

  • risk appetite - Risk appetite is a concept that helps guide organizational risk management activities by allowing officials to establish a baseline level of risk an organization is prepared to accept before taking an action, as well as evaluate the likelihood and impact of certain threats.
  • risk assessment framework (RAF) - A risk assessment framework (RAF) is a strategy for prioritizing and sharing information about the security risks to an information technology (IT) infrastructure.
  • risk avoidance - Risk avoidance is the risk assessment technique that entails eliminating hazards, activities and exposures that place an organization's valuable assets at risk.
  • risk capital - Risk capital is funds invested speculatively in a business, typically a startup.
  • risk exposure - Risk exposure is a quantified loss potential of business actions, and is usually calculated based on the probability of the incident occurring multiplied by its potential losses.
  • risk management - Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.
  • risk map (risk heat map) - A risk map, also known as a risk heat map, is a data visualization tool for communicating specific risks an organization faces.
  • risk profile - A risk profile is a quantitative analysis of the types of threats an organization, asset, project or individual faces.
  • risk-reward ratio - Risk-reward ratio is a formula used to measure the expected gains of a given investment against the risk of loss.
  • ROI (return on investment) - For a given use of money in an enterprise, the ROI (return on investment) is how much profit or cost saving is realized as a result.
  • role mining - Role mining is the process of analyzing user-to-resource mapping data to determine or modify user permissions for role-based access control (RBAC) in an enterprise.
  • role sharing - Role sharing occurs when an individual within a VAR or other solution provider's organization assumes multiple roles such as "sales engineer", "field engineer", "account manager" or other roles.
  • rolling forecast - A rolling forecast is a business projection that adapts for the passage of time.
  • rubric - A rubric is a scoring tool used to evaluate and assess a set list of criteria and objectives.
  • rule of thumb - A rule of thumb is a principle that is intended to provide general guidance rather than precise direction.
  • S corporation (S corp) - Like a C corporation, the S corp is considered a separate entity under the law.
  • SaaS - SaaS stands for at least three different "as-a-service" offerings.
  • Sage Group plc - Sage Group plc is a global enterprise software vendor.
  • sales and operations planning (S&OP) - Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.
  • sales certification - A sales certification is a designation given to a channel professional once he or she has gained an amount of expertise that a vendor considers necessary to sell a given product.
  • sales cycle - The sales cycle is the sequence of phases that a typical customer goes through when deciding to buy something.
  • sales enablement - Sales enablement gives sales representatives strategies, tools and processes to boost their productivity and revenue generation.
  • sales forecast - A sales forecast is a projection of achievable revenue.
  • sales funnel - A sales funnel, also called a purchase funnel, is the visual representation of the customer journey, depicting the sales process from awareness to action.
  • sales lead - A sales lead is a potential sales contact, individual or organization that expresses an interest in your goods or services.
  • sales motion - A sales motion is the particular sales method an organization uses to deliver a product or a service to its customers.
  • sales performance management (SPM) - Sales performance management (SPM) is the practice of monitoring and guiding personnel to improve their ability to sell products or services.
  • sales-qualified lead (SQL) - A sales-qualified lead (SQL) is a prospective customer that has been handed off to sales teams for further nurturing after showing enough interest in a company's products.
  • Salesforce.com - Salesforce.com is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco.
  • SAP SuccessFactors - SAP SuccessFactors is a major vendor of cloud-based human capital management (HCM) software and talent management software.
  • SC sustainability - Supply chain sustainability is a holistic perspective of supply chain processes and technologies that goes beyond the focus of delivery, inventory and traditional views of cost.
  • SCEM (supply chain event management) - Supply chain event management (SCEM) refers to software that is used to manage events that occur within and between organizations or supply chain partners.
  • Scrum - Scrum is a collaborative Agile development framework that breaks large processes down into small pieces in order to streamline efficiency.
  • Scrum Master - A Scrum Master is a facilitator for an Agile development team.
  • sea change - A sea change is a significant and/or systemic transformation.
  • SEC Form 10-K - SEC Form 10-K is the United States Securities and Exchange Commission’s form for the annual performance filings of public companies.
  • SEC Form 10-Q - SEC Form 10-Q is the Securities and Exchange Commission’s form for the quarterly performance filings of public companies.
  • Securities and Exchange Act of 1934 (Exchange Act) - The Securities and Exchange Act of 1934 (Exchange Act) is a law that governs secondary trading and stock exchanges.
  • security (finance) - A security, in a financial context, is a certificate or other financial instrument that has monetary value and can be traded.
  • segregation of duties (SoD) - Segregation of duties (SoD) is an internal control designed to prevent error and fraud by ensuring that at least two individuals are responsible for the separate parts of any task.
  • selective outsourcing - Selective outsourcing is a targeted sourcing strategy that relies upon sending very specific functions and work off-premises while keeping other functions on-premises.
  • semantic network (knowledge graph) - A semantic network is a knowledge structure that illustrates how concepts are related to one another and how they interconnect.
  • semiotics - Semiotics is the study of the use of symbolic communication.
  • Sensex (BSE Sensex) - The Bombay Stock Exchange's Sensitive Index, called 'Sensex' or 'BSE Sensex' for short, is one of the leading stock market benchmark indices in India.
  • servant leadership - Servant leadership is a leadership philosophy built on the belief that the most effective leaders strive to serve others, rather than accrue power or take control.
  • service assurance (SA) - Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management solutions in communications networks, media services and end-user applications.
  • service lifecycle management (SLM) - Service lifecycle management (SLM) describes the strategy and software for managing the maintenance and repair of products and maximizing the profit opportunities from these activities.
  • service supply chain - The service supply chain is the part of the supply chain dedicated to providing service on products.
  • service-level management - Service-level management is the monitoring and management of the quality of service(QoS) of an entity's key performance indicators(KPIs).
  • service-oriented management (SOM) - Service-oriented management (SOM) is the operational management of service delivery within a service-oriented architecture (SOA).
  • seven wastes - The seven wastes are categories of unproductive manufacturing practices identified by Taiichi Ohno, the father of the Toyota Production System (TPS).
  • severance agreement - A severance agreement is a contract between an employer and employee documenting the rights and responsibilities of both parties in the event of job termination.
  • severance package - A severance package is the contracted pay and benefits provided to an employee whose job is terminated.
  • share of wallet (SOW) or wallet share - Share of wallet (SOW) is a marketing metric used to calculate the percentage of a customer's spending for a type of product or service that goes to a particular company.
  • Shared Assessments Program - Shared Assessments is a third party risk membership program that provides organizations with a way to obtain a detailed report about a service provider's controls (people, process and procedures) and a procedure for verifying that the information in the report is accurate.
  • shared services - Shared services is the consolidation of business operations that are used by multiple parts of the same organization.
  • sharing economy - The sharing economy, also known as collaborative consumption or peer-to-peer-based sharing, is a concept that highlights the ability -- and perhaps the preference -- of individuals to rent or borrow goods rather than buy and own them.
  • should costing (should-cost analysis) - The purpose of should-cost analysis is assessing an appropriate figure to guide negotiations or to compare with a figure provided by a supplier.
  • show-me marketing - Show-me marketing is the practice of telling a brand's story and engaging consumers through pictures, videos and other visual media.
  • silent attrition - Silent attrition is a situation in which customers stop patronizing a business without any communication.
  • Silicon Valley - Silicon Valley is home to some of the world's largest technology corporations and thousands of technology-related startup companies.
  • single source of truth (SSOT) - Single source of truth (SSOT) is a concept that an organization can apply as part of its information architecture to ensure that everyone in the organization uses the same data when making business decisions.
  • SIPOC diagram (suppliers, inputs, process, outputs, customers) - A SIPOC (suppliers, inputs, process, outputs, customers) diagram is a visual tool for documenting a business process from beginning to end prior to implementation.
  • situational leadership - Situational leadership is based on the belief that there is no single way to direct people; successful leaders will adapt the way they lead to the needs and abilities of their employees.
  • SMAC (social, mobile, analytics and cloud) - SMAC (social, mobile, analytics and cloud) is the concept that the convergence of four technologies is currently driving business innovation.
  • Small Business Innovative Research contract (SBIR contract) - A type of contract designed to foster technological innovation by small businesses with 500 or fewer employees.
  • Small Disadvantaged Business (SDB) - A Small Disadvantaged Business describes any small business concern that is at least 51 percent owned by one or more individuals who are both socially and economically disadvantaged.
  • small to medium enterprise (SME) - SME (small-to-medium enterprise) is a convenient term for segmenting businesses and other organizations that are somewhere between the "small office-home office" (SOHO) size and the larger enterprise.
  • smarketing (sales and marketing alignment) - Smarketing is an alignment of a company's sales and marketing departments for better communication, more collaborative efforts, greater efficiency and, as a result, enhanced profitability.
  • SMART (SMART goals) - SMART is a best practice framework for setting goals.
  • smart city - A smart city is a municipality that uses information and communication technologies (ICT) to increase operational efficiency, share information with the public and improve both the quality of government services and citizen welfare.
  • smart contract - A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies or assets between parties under certain conditions.
  • smart data - Smart data is digital information that is formatted so it can be acted upon at the collection point before being sent to a downstream analytics platform for further data consolidation and analytics.
  • smart manufacturing (SM) - Smart manufacturing (SM) is a technology-driven approach that utilizes Internet-connected machinery to monitor the production process.
  • SMB (small and medium-sized business or small and midsized business) - SMB is an abbreviation for small and medium-sized business, sometimes seen as small and midsized business.
  • snackable content - Snackable content is website content that is designed to be easy for readers to consume and to share.
  • social BPM (business process management) - Social business process management (BPM) is an approach to improving business processes that seeks to break down silos by encouraging a more collaborative, transparent approach to process improvement.
  • social business (social enterprise) - Social business is an umbrella term used to describe an organization that includes social media as part of its business plan.
  • social collaboration - Social collaboration is work that is carried out by more than one person.
  • social computing - Social computing is the collaborative and interactive nature of online behavior.
  • social entrepreneur - A social entrepreneur is an individual who conceptualizes and spearheads business enterprises, such as startups, that are focused on providing service to the community more than financial gain.
  • social media manager - A social media manager is the individual in an organization trusted with monitoring, contributing to, filtering, measuring and otherwise guiding the social media presence of a brand, product, individual or corporation.
  • social media marketing (SMM) - Social media marketing (SMM) is a form of Internet marketing that utilizes social networking websites as a marketing tool.
  • social media policy - A social media policy (also called a social networking policy)  is a corporate code of conduct that provides guidelines for employees who post content on the Internet either as part of their job or as a private person.
  • social media recruiting (social media recruitment) - Social media recruiting is an HR strategy to better attract active and passive job candidates.
  • social media ROI - Social media ROI refers to the return on investment a company can expect to make from its investment in social media technologies.
  • social sourcing - Social sourcing, also called social recruiting, is a type of e-recruitment in which recruiters and HR managers search for job candidates by using social media sites.
  • soft copy - A soft copy (sometimes spelled "softcopy") is an electronic copy of some type of data, such as a file viewed on a computer's display or transmitted as an e-mail attachment.
  • soft skills - A soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done.
  • sole proprietorship - A sole proprietorship is an unincorporated business owned by a single individual or a couple who files a single tax return.
  • SoLoMo (social, local and mobile) - SoLoMo (social, local and mobile) is a term representing the convergence of collaborative, location-based and on-the-go technologies, primarily used for marketing and discovery purposes.
  • solution provider - A solution provider is a vendor, a service provider or a value-added reseller (VAR) that comprehensively handles the project needs of their client from concept to installation through support.
  • solution selling - Solution selling refers to the philosophy or practice of uncovering a customer's pain points and then providing products and services that address the underlying business problem.
  • SOX Section 404 (Sarbanes-Oxley Act Section 404) - SOX Section 404 (Sarbanes-Oxley Act Section 404) mandates that all publicly-traded companies must establish internal controls and procedures for financial reporting.
  • sparkline - A sparkline is a small embedded line graph that illustrates a single trend.
  • special purpose acquisition company (SPAC) - A special purpose acquisition company (SPAC) is a corporation formed by private individuals to facilitate investment through an initial public offering (IPO).
  • speculative risk - Speculative risk is a category of risk that can be taken on voluntarily and will either result in a profit or loss.
  • spend management - In an enterprise, spend management is managing how to spend money to best effect in order to build products and services.

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    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

  • PCI DSS (Payment Card Industry Data Security Standard)

    The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and procedures intended to ...

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

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  • Disaster Recovery as a Service (DRaaS)

    Disaster recovery as a service (DRaaS) is the replication and hosting of physical or virtual servers by a third party to provide ...

  • cloud disaster recovery (cloud DR)

    Cloud disaster recovery (cloud DR) is a combination of strategies and services intended to back up data, applications and other ...

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