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Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

BRA - CIT

  • brain dump - A brain dump (sometimes spelled braindump, or brain-dump) is a complete transfer of accessible knowledge about a particular subject from your brain to some other storage medium, such as paper or your computer's hard drive.
  • brainstorming - Brainstorming is a group problem-solving method that involves the spontaneous contribution of creative ideas and solutions.
  • brand ambassador - A brand ambassador is an advocate of a particular company's products and services.
  • brand equity - Brand equity is the perceived value a company gains by having a known name, logo or other identifier.
  • brand journalism - Brand journalism is a mix of content marketing, public relations and corporate communications.
  • brand recognition - Brand recognition is the extent to which a consumer can correctly identify a particular product or service just by viewing the product or service's logo, tag line, packaging or advertising campaign.
  • brandjacking - Brandjacking is an act that allows an individual or company to assume or exploit a brand's identity to undermine that brand.
  • Breakthrough Energy Ventures - Breakthrough Energy Ventures is the $1 billion investment fund associated with the Breakthrough Energy Coalition, a group promoting clean tech innovation.
  • bright-line rule - A bright-line rule, also known as a bright-line test, is a directly-stated law or standard that is worded to avoid room for interpretation and also contains a break-down of objectives.
  • broad agency announcement (BAA) - A broad agency announcement (BAA) is a notice from the government that requests scientific or research proposals from private firms concerning certain areas of interest to the government.
  • broken window theory - Broken window theory is the concept that each problem that goes unattended in a given environment affects people's attitude toward that environment and leads to more problems.
  • broker - A broker is someone or something that acts as an intermediary third party, managing transactions between two other entities.
  • brownfield (brownfield deployment, brownfield site) - A brownfield deployment, in information technology, is the installation and configuration of new hardware or software that must coexist with legacy IT systems.
  • brushing scam - A brushing scam is an exploit in which a vendor ships a package to an unwitting receiver who hadn’t ordered it and then submits positive reviews that are supposedly from the verified owner.
  • budgeting, planning and forecasting (BP&F) - Budgeting, planning and forecasting (BP&F) is a three-step strategic planning process for determining and detailing an organization's long- and short-term financial goals.
  • build or buy (make or buy) - Build or buy, often expressed as make or buy, is the fundamental decision as to whether to develop something in-house or purchase it from an external supplier.
  • Bullwhip Effect - The bullwhip effect is a supply chain phenomenon describing how small fluctuations in demand at the retail level can cause progressively larger fluctuations in demand at the wholesale, distributor, manufacturer and raw material supplier levels.
  • burn down chart - A burn down chart is a visual representation of the amount of work that still needs to be completed before the end of a project.
  • burnout - Burnout is persistent exhaustion and a lack of engagement caused by long-term stress, usually as a result of multiple workplace and personal responsibilities.
  • business agility (BA) - Business agility (BA) is an concept whereby organizations seek to approach their operations and resources in a flexible, responsive manner.
  • business capability - Business capabilities are one way of representing the highest conceptual-level view of an enterprise architecture.
  • business case - A business case is a written or verbal value proposition that is intended to educate a decision maker and convince them to take some kind of action.
  • business continuity management (BCM) - Business continuity management (BCM) is a framework for identifying an organization's risk of exposure to internal and external threats.
  • business continuity plan (BCP) - A business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue operating during an unplanned event.
  • business continuity plan audit - A business continuity plan audit is a formalized method for evaluating how business continuity processes are being managed.
  • business counterintelligence (business CI) - Business counterintelligence (business CI) is the collective efforts designed to protect an organization’s sensitive information from unauthorized access.
  • business cycle - The business cycle is a repeated four-stage sequence of growth, stagnation and decline in a free-enterprise economy.
  • business impact analysis (BIA) - Business impact analysis (BIA) is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency.
  • business information center (BIC) - A business information center (BIC) is an incubator for entrepeneurs designed to offer information, education, training and access to other services at one location.
  • business innovation - Business innovation is an organization's process for introducing new ideas, workflows, methodologies, services or products.
  • business integration - Business integration is a strategy wherein the goal is not only to sync IT and business cultures and objectives, but also to assimilate technology into business strategy and goals.
  • business metric - All organizations use business metrics in order to monitor, track and quantify the state of their internal and external processes.
  • business model - A business model is the conceptual structure supporting the viability of a business, including its purpose, its goals and its plans for achieving them.
  • business model innovation - Business model innovation is the implementation of unique concepts to support a company's viability, including the development of new processes for delivering products and services to customers.
  • business plan - A business plan is a document demonstrating the feasibility of a prospective new business and providing a roadmap for its first several years of operation.
  • business process - A business process is an activity or set of activities that can accomplish a specific organizational goal.
  • business process discovery - Business process discovery, also called process discovery, is a collection of tools and techniques used to define, map and analyze an organization�s existing business processes.
  • business process governance - Business process governance, also called process governance or business process management (BPM) governance, is the use of rules to manage BPM programs and initiatives.
  • business process improvement (BPI) - Business process improvement (BPI) is a management exercise in which enterprise leaders use various methodologies to analyze their procedures to identify areas where they can improve accuracy, effectiveness and/or efficiency and then redesign those processes to realize the improvements.
  • business process management (BPM) - Business process management (BPM) is the discipline of improving a business process from end to end by analyzing it, modelling how it works in different scenarios, applying improvements, monitoring the improved process and continually optimizing it.
  • business process mapping - Business process mapping is the visual display of every step involved in accomplishing a specific organizational goal.
  • Business Process Modeling Language (BPML) - Business Process Modeling Language (BPML) is an Extensible Markup Language (XML)-based metalanguage developed by the Business Process Management Initiative (BPMI) as a means of modeling business processes, much as XML is, itself, a metalanguage with the ability to model enterprise data.
  • business process monitoring - Business process monitoring is real-time scrutiny of an activity or set of activities that have been set up to accomplish a specific organizational goal.
  • business process transformation - Business process transformation (BPT) is an effort to significantly improve the actions required to accomplish an organizational goal.
  • business process visibility - Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise.
  • business resilience - Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.
  • business rule - A business rule is a statement that describes a business policy or procedure.
  • business rules engine (BRE) - A business rules engine (BRE) is a software component that allows non-programmers to add or change business logic in a business process management (BPM) system.
  • business services - Business services is a general term that describes work that supports a business but does not produce a tangible commodity.
  • business structure - A business structure is a category of organization that is legally recognized in a given jurisdiction and characterized by the legal definition of that particular category.
  • business sustainability - Business sustainability is the management and coordination of environmental, social and financial demands and concerns to ensure responsible, ethical and ongoing success.
  • business technologist - A business technologist is an IT (information technology) professional with a combination of broad general knowledge of technology along with an understanding of non-technical aspects of a business, including corporate and competitive strategies, marketing and finances.
  • business technology (BT) - Business technology (BT) is a term that points specifically to the technology used by businesses to treat information.
  • buying signals - Buying signals are behavioral cues that indicate the intentions of prospective or existing customers in terms of their readiness to buy.
  • buzzword - A buzzword is a term or phrase that becomes very popular in some specific context, usually for a limited period of time before becoming outdated.
  • BYOD (bring your own device) - BYOD (bring your own device) is a policy that allows employees in an organization to use their personally owned devices for work-related activities.
  • C-Level (C-Suite) - C-level, also called the C-suite, is a term used to describe high-ranking executive titles in an organization.
  • call center agent (call center representative) - A call center agent is a person who handles incoming or outgoing customer calls for a business.
  • call center schedule adherence - Call center schedule adherence is a common metric used in the call center to determine whether or not call center agents are working the amount of time they are scheduled to work.
  • Campbell's Law - Campbell's Law is the observation that once a metric has been identified as a primary indicator for success, its ability to accurately measure success tends to be compromised.
  • candidate experience - Candidate experience reflects a person's feelings about going through a company's job application process.
  • Capability Maturity Model (CMM) - The Capability Maturity Model (CMM) is a methodology used to develop and refine an organization's software development process.
  • Capex (capital expenditure) - A capital expenditure (Capex) is money invested by a company to acquire or upgrade fixed, physical, non-consumable assets, such as buildings and equipment or a new business.
  • cartonization - Cartonization is a process that uses algorithms to evaluate the items in an order to determine the number and size of each carton needed to ship the order.
  • case - A case is a particular instance of something.
  • case study - In a business context, a case study is a documented implementation of something, such as a practice, a product or a service.
  • catchball - Catchball is an approach to decision-making in an organization or group where ideas are pitched from one individual to another throughout the group’s hierarchy and divisions.
  • category management - Category management is a model that optimizes the oversight and allocation of resources by organizing related products or resources into logical groups so they can be more effectively managed.
  • CEO (Chief Executive Officer) - The CEO, or chief executive officer, is the top position in an organization.
  • Certificate of Competency - In defense contracting, a Certificate of Competency states that the holder is authorized to receive and perform on a specific government contract.
  • CFO (Chief Financial Officer) - CFO (Chief Financial Officer) is the corporate title for the person responsible for managing the company's financial operations and strategy.
  • CGO (Chief Green Officer) - A CGO is a Chief Green Officer.
  • change agent (agent of change) - A change agent, or agent of change, is someone who promotes and enables change to happen within any group or organization.
  • change control - Change control is a systematic approach to managing all changes made to a product or system.
  • change fatigue - Change fatigue is an organizational affliction that results from management-led change initiatives.
  • change log - A change log is a record of requests for change (RFCs) submitted for all changes in a service.
  • change management - Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.
  • change management strategy - A change management strategy is a systematic approach to making adjustments to the application of a set of tools, processes or skills during a project or initiative.
  • change request - A change request is a formal proposal for an alteration to some product or system.
  • channel captain - A channel captain is the individual or organization responsible for managing a particular distribution channel and overseeing channel partnerships.
  • channel conflict - Channel conflict is a situation in which channel partners have to compete against one another or a vendor's internal sales department.
  • channel partner - A channel partner is a person or organization that provides services or sells products on behalf of a software, hardware, networking or cloud services vendor.
  • channel partner portal - A channel partner portal is a web-based application that provides a vendor's established partners (usually distributors, resellers, service providers or other strategic partners) with access to deal registration, marketing resources, pricing and sales information for products and services, as well as technical details and support that are unavailable to other end users.
  • chart of accounts (COA) - A chart of accounts (COA) is a financial organizational tool that provides a complete listing of every account in an accounting system.
  • chief customer officer (CCO) - A chief customer officer, or customer experience officer, is generally responsible for customer research, communicating with company employees and taking charge of customer experience metrics.
  • chief data officer (CDO) - A chief data officer (CDO) is a C-level executive who is responsible for an organization's data use and data governance.
  • Chief Digital Officer (CDO) - A chief digital officer (CDO) is an executive enlisted to help businesses transform traditional IT policies and business processes to accommodate digital sectors such as mobile technology and applications and Web-based information management and marketing trends.
  • chief experience officer (CXO) - A chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's customers.
  • chief human resources officer (CHRO) - Chief human resources officer (CHRO) is a top-level management executive in charge of an organization's employees.
  • chief learning officer (CLO) - A chief learning officer (CLO) is a senior-level executive who ensures that a company's corporate learning program and strategy supports its overall business goals.
  • chief marketing technologist (CMT) - A chief marketing technologist (CMT) is a C-level executive who sets a technology vision for the marketing team that aligns with business goals.
  • Chief Operating Officer (COO) - A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company.
  • Chief Process and Innovation Officer (CPIO) - Chief Process and Innovation Officer (CPIO) or sometimes just Chief Process Officer (CPO) is a corporate C-level position that calls for a leader who is able to identify which parts of a company's business processes could be improved and identify specific ways to make them work better.
  • chief procurement officer (CPO) - A chief procurement officer (CPO) is an executive title commonly given to the person responsible for the strategic acquisition of goods and services at an organization.
  • chief reputation officer (CRO) - A chief reputation officer (CRO) is the C-level corporate executive charged with overseeing activities in all areas of an organization that could potentially have an impact on the public perception of that enterprise.
  • chief risk officer (CRO) - The chief risk officer (CRO) is the corporate executive tasked with assessing and mitigating significant competitive, regulatory and technological threats to an enterprise's capital and earnings.
  • Chief Strategy Officer (CSO) - A chief strategy officer (CSO), or chief strategist, is an executive charged with helping formulate, facilitate and communicate the overarching strategy of an organization, usually a large corporation.
  • Chief Technology Officer (CTO) - The Chief Technology Officer (CTO) is the individual within an organization who oversees the current technology and creates relevant policy.
  • chief trust officer - A chief trust officer in the IT industry is an executive job title given to the person responsible for building confidence around the use of customer information.
  • Chinese wall - A Chinese wall is a barrier that separates two or more groups, usually as a means of restricting the flow of information.
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