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Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

CIT - CUT

  • Citrix certfication - Citrix certification is a training offering from Citrix designed to verify learning in an area of expertise with the company's cloud computing solutions.
  • Citrix Solution Advisor - Citrix Solution Advisor is Citrix Systems Inc.
  • CKO (chief knowledge officer) - Chief knowledge officer (CKO) is a corporate title for the person responsible overseeing knowledge management within an organization.
  • clan culture - A clan culture is a family-like or tribe-like type of corporate environment that emphasizes consensus and commonality of goals and values.
  • clean desk policy (CDP) - A clean desk policy (CDP) is a corporate directive that specifies how employees should leave their working space when they leave the office.
  • clean technology (clean tech) - Clean technology (clean tech) is a general term used to describe products, processes or services that reduce waste and require as few non-renewable resources as possible.
  • closed loop control system - A closed loop control system is a set of mechanical or electronic devices that automatically regulates a process variable to a desired state or set point without human interaction.
  • closed loop manufacturing resource planning (MRP) - Closed loop manufacturing resource planning, also known as closed loop MRP (CLMRP), is a manufacturing resource planning model that includes returned products in the supply chain.
  • cloud computing - Cloud computing is a general term for anything that involves delivering hosted services over the internet.
  • cloud ERP - Cloud ERP is a type of enterprise resource planning (ERP) software that runs on a provider's cloud computing platform, rather than on premises in an enterprise's own data center.
  • cloud federation - Cloud federation is the practice of interconnecting service providers' cloud environments to load balance traffic and accommodate spikes in demand.
  • cloud integrator - A cloud integrator is a product or service that helps a business negotiate the complexities of cloud migrations.
  • cloud service provider (cloud provider) - A cloud service provider, or CSP, is a company that offers some component of cloud computing -- typically, infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS).
  • cloud services - Cloud services is an umbrella term that may refer to a variety of resources provided over the internet, or to professional services that support the deployment of such cloud-based resources.
  • cloud sourcing - Cloud sourcing is an arrangement in which a company pays a third-party cloud hosting provider to deliver and support IT services that could be provided in-house.
  • CMO (chief marketing officer) - A CMO (chief marketing officer) is a C-level corporate executive responsible for activities in an organization that have to do with creating, communicating and delivering offerings that have value for customers, clients or business partners.
  • co-selling - Co-selling is an approach to product and service distribution in which channel partners are the primary route to market.
  • coalition loyalty program - A coalition loyalty program is a loyalty card system that offers incentives to customers of two or more businesses in return for allowing those businesses to collect user data.
  • collaboration - Collaboration is a joint effort of multiple individuals or work groups to accomplish a task or project.
  • collaboration specialist - A collaboration specialist is an individual in charge of managing customer experience and implementing a collaborative platform across the enterprise in order to enhance the user experience and employee productivity, and collectively accomplish tasks.
  • collaborative computing - Collaborative computing is a diverse collection of information technologies designed to support work between individuals.
  • collaborative consumption - Collaborative consumption is a new approach to consumer access of goods and services; elements of the model include bartering, sharing, gifting, lending and leasing or renting.
  • communication plan - A communication plan is a policy-driven approach to providing stakeholders with information.
  • competitive advantage - Competitive advantage is the favorable position an organization seeks in order to be more profitable than its rivals.
  • competitive differentiation - Competitive differentiation is a strategic positioning tactic an organization can undertake to set its products, services and brands apart from those of its competitors.
  • compliance audit - A compliance audit is a comprehensive review of an organization's adherence to regulatory guidelines.
  • CompTIA (Computing Technology Industry Association) - CompTIA is a non-profit trade association known for its IT certification exams and test preparation courses.
  • computing arbitrage - Computing arbitrage is a cloud services business model in which a company purchases computing resources -- typically a large block of bandwidth – at wholesale rates and offers it in smaller packages, with a greater cumulative value, to other companies.
  • concept map - A concept map is a graphical tool for organizing and representing knowledge.
  • conduct risk - Conduct risk is the prospect of financial loss to an organization that is caused by the actions of an organization's administrators and employees.
  • confirmation bias - Confirmation bias is a cognitive error in which information that supports a pre-existing belief is assigned more value than other information.
  • conglomerate - A conglomerate is a company that comprises multiple different corporations.
  • conjunction - A conjunction is a word used to connect words, phrases and clauses.
  • consignment inventory - Consignment inventory is a supply chain model in which a product is sold by a retailer, but ownership is retained by the supplier until the product has been sold.
  • constraint (project constraint) - A project constraint is any limit or restriction applied to a project.
  • Consumer Price Index (CPI) - The Consumer Price Index (CPI) is a measure of the weighted average change in the price that U.
  • consumerism - Consumerism is a cultural model that promotes the aquisition of goods, and especially the purchase of goods, as a vehicle for personal satisfaction and economic stimulation.
  • content services platform - A content services platform is cloud-based SaaS software that enables users to create, share, collaborate on and store text, audio and video content.
  • contingency plan - In business continuity and risk management, a contingency plan is a process that prepares an organization to respond coherently to an unplanned event.
  • contingent workforce - A contingent workforce is a labor pool whose members are hired by an organization on an on-demand basis.
  • continuous performance management - Continuous performance management, in a human resource (HR) management context, is the supervision of an employee's performance through one-on-one discussions and ongoing feedback from supervisors during regularly scheduled check-ins.
  • contract delivery date (CDD) - A contract delivery date (CDD) is the date of delivery required by a contract.
  • contract management software - Contract management software is a program or series of related programs for storing and managing legal agreements such as contracts with vendors, leases and licensing agreements.
  • contract theory - Contract theory is the study of how people and organizations develop legal agreements in situations with uncertain conditions, unknown factors and information asymmetry.
  • contracting officer - A contracting officer is an individual entrusted by an organization with the authority to enter into, administer, renew or terminate contract s, along with related determinations and findings.
  • control framework - A control framework is a data structure that organizes and categorizes an organization’s internal controls, which are practices and procedures established to create business value and minimize risk.
  • control loop - A control loop is a system made up of all the hardware components and software control functions needed for the measurement and adjustment of a variable that controls an individual process.
  • control system - A control system is a set of mechanical or electronic devices that regulates other devices or systems by way of control loops.
  • CONUS (continental United States) - Refers to the continental United States.
  • conversion rate - The conversion rate is the rate at which website visitors or potential customers take a specific desirable action.
  • cooperative (co-op) - A cooperative, often shortened to “co-op,” is a business that is owned and operated by and for the benefit of its members.
  • coopetition (co-opetition) - Coopetition is a business strategy that uses insights gained from game theory to understand when it is better for competitors to work together.
  • COPE (corporate-owned, personally enabled) - COPE (corporate-owned personally-enabled) is a business model in which an organization provides its employees with mobile computing devices and allows the employees to use them as if they were personally-owned notebook computers, tablets or smartphones.
  • core competency (core competencies) - For any organization, its core competency refers to the capabilities, knowledge, skills and resources that constitute its 'defining strength.
  • core HR (core human resources) - Core HR (core human resources) is an umbrella term that means the basic functions of an HR department; the basic data captured about employees; and the software used to manage basic HR processes.
  • corporate account manager (CAM) - In the channel, a corporate account manager (CAM) is responsible for maintaining the relationship between the clients of a value-added reseller (VAR) and the VAR.
  • corporate business glossary - A corporate business glossary is a collection of terms commonly used within a business, along with their standard definitions specific to industry and the organization.
  • corporate culture - Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices.
  • corporate culture model - A corporate culture model is the organizing principle behind the values, beliefs and attitudes that characterize a company and guide its practices.
  • corporate division - A corporate division, also known as a business division, is a discrete part of a company that may operate under the same name and legal responsibility or as a separate corporate and legal entity under another business name.
  • corporate email policy - A corporate email policy is a form of management that outlines how employees can use email and other electronic communication tools, such as instant messaging, in a corporate environment.
  • corporate executive board - A corporate executive board, or board of directors, oversees activities and strategic planning and decision making in an organization.
  • corporate performance - Corporate performance is a composite assessment of how well an organization executes on its most important parameters, typically financial, market and shareholder performance.
  • corporate social responsibility (CSR) - Corporate social responsibility is an umbrella term used to describe voluntary corporate initiatives concerned with community development, the environment and human rights.
  • corporate travel management software - Corporate travel management (CTM) software is a computer program or suite designed to oversee, regulate, and coordinate the travel activities and expenses of a company's employees.
  • corporate wellness coach (health coach) - A corporate wellness coach (health coach) is a professional who is brought into a corporate or office environment to help employees maintain and improve their health and wellness goals.
  • corporation (C corporation, C corp) - A corporation is a large and complex organization that is owned by its shareholders and governed by a board of directors.
  • COSO cube - The COSO cube is a diagram that shows the relationship among all parts of an internal control system.
  • cost containment - Cost containment is a process of judiciously reducing costs in a business or limiting them to a constant level.
  • cost management - Cost management is the process of planning and controlling the budget of a business.
  • cost of goods sold (COGS) - Cost of goods sold (COGS) is the total of the costs directly attributable to producing goods.
  • cost per impression - Cost per Impression (CPI) is a business efficiency measure common to advertising in paper and web-based media.
  • cost per like (CPL) - Cost per like (CPL) is the amount a company pays to receive a new fan for a Facebook page, through paid advertising and sometimes through earned media.
  • cost price - A cost price includes all outlays that are required for production, including property costs, materials, power, research and development, testing, worker wages and anything else that must be paid for.
  • cost-benefit analysis (CBA) - Cost-benefit analysis (CBA) is an analytical tool for assessing and the pros and cons of moving forward with a business proposal.
  • cost-benefit analysis software - Cost-benefit analysis software is a computer program or suite that assists personnel in the complex task of determining whether or not a proposed plan or project will pay off.
  • cost-plus pricing - Cost-plus pricing is a pricing model in which the price charged for a product is equal to its cost of production plus a specific mark up.
  • coworking - Coworking is a business services provision model that involves individuals working independently or collaboratively in shared office space.
  • Creative Commons - Creative Commons is a nonprofit organization that offers copyright licenses for digital work.
  • creative destruction - Creative destruction is a process through which something new brings about the demise of whatever existed before it.
  • crisis management - Crisis management is the application of strategies designed to help an organization deal with a sudden and significant negative event.
  • crisis management plan (CMP) - A crisis management plan (CMP) outlines how to respond to a critical situation that would negatively affect an organization's profitability, reputation or ability to operate.
  • critical success factors - Critical success factors are a limited number of key variables or conditions that have a tremendous impact on how successfully and effectively an organization meets its mission or the strategic goals or objectives of a program or project.
  • critical thinking - Critical thinking is the capacity to be objective, rational and analytical about subjects, situations and cognitive problems.
  • crop insurance - Crop insurance is a type of protection policy that covers agricultural producers against unexpected loss of projected crop yields or profits from produce sales at market.
  • cross-docking - Cross-docking is the practice of unloading goods from inbound delivery vehicles and loading them directly onto outbound vehicles.
  • cross-functional team - A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.
  • cross-media ownership - Media cross-ownership is a situation in which a single corporate entity owns multiple types of media companies.
  • CSO (Chief Security Officer) - A Chief Security Officer (CSO) is a C-suite executive responsible for a company's physical and digital security.
  • cultural fit - Cultural fit is the likelihood that a job candidate will be able to conform and adapt to the core values and collective behaviors that make up an organization.
  • culture of failure (blameless culture) - A culture of failure is a set of shared values, goals and practices that encourages learning through experimentation.
  • currency - Currency is anything that is generally accepted to have value as a medium of exchange so that it can be traded for goods and services.
  • customer account record - A customer account record is the basic unit of information about a customer that resides in a CRM, or customer relationship management system.
  • customer experience (CX) - Customer experience (CX) is the sum total of customers' perceptions and feelings resulting from interactions with a brand's products and services.
  • customer feedback loop - A feedback loop, in customer relationship management (CRM), is a strategy for gathering information about a buyer’s perception of a product or service in order to determine future actions.
  • customer health score - A customer health score is a value that indicates the long-term prospect for a customer to drop off or, conversely, to become a high-value, repeat customer through renewal or Cross-selling or up-selling strategies.
  • customer journey map - A customer journey map is a visual representation of the stages a customer goes through when interacting with a company.
  • customer lifetime value (CLV) - The customer lifetime value (CLV) is a metric that represents a customer's monetary worth to an organization.
  • customer satisfaction (CSAT) - In customer relationship management, customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations.
  • customer-centric - Customer-centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.
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  • ISO 31000 Risk Management

    The ISO 31000 Risk Management framework is an international standard that provides businesses with guidelines and principles for ...

  • pure risk

    Pure risk refers to risks that are beyond human control and result in a loss or no loss with no possibility of financial gain.

  • risk reporting

    Risk reporting is a method of identifying risks tied to or potentially impacting an organization's business processes.

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  • What is risk mitigation?

    Risk mitigation is a strategy to prepare for and lessen the effects of threats faced by a business.

  • fault-tolerant

    Fault-tolerant technology is a capability of a computer system, electronic system or network to deliver uninterrupted service, ...

  • synchronous replication

    Synchronous replication is the process of copying data over a storage area network, local area network or wide area network so ...

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