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Enterprise resource planning (ERP)

Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.

COR - DIS

  • core competency (core competencies) - Core competency is an organization's defining strength, providing the foundation from which the business will grow, seize upon new opportunities and deliver value to customers.
  • core HR (core human resources) - Core HR (core human resources) is an umbrella term that means the basic functions of an HR department; the basic data captured about employees; and the software used to manage basic HR processes.
  • corporate account manager (CAM) - In the channel, a corporate account manager (CAM) is responsible for maintaining the relationship between the clients of a value-added reseller (VAR) and the VAR.
  • corporate business glossary - A corporate business glossary is a collection of terms commonly used within a business, along with their standard definitions specific to industry and the organization.
  • corporate culture - Corporate culture is the pervasive values, beliefs and attitudes that characterize a company.
  • corporate culture model - A corporate culture model is the organizing principle behind the values, beliefs and attitudes that characterize a company and guide its practices.
  • corporate division - A corporate division, also known as a business division, is a discrete part of a company that may operate under the same name and legal responsibility or as a separate corporate and legal entity under another business name.
  • corporate email policy - A corporate email policy is a form of management that outlines how employees can use email and other electronic communication tools, such as instant messaging, in a corporate environment.
  • corporate executive board - A corporate executive board, or board of directors, oversees activities and strategic planning and decision making in an organization.
  • corporate performance - Corporate performance is a composite assessment of how well an organization executes on its most important parameters, typically financial, market and shareholder performance.
  • corporate social responsibility (CSR) - Corporate social responsibility is an umbrella term used to describe voluntary corporate initiatives concerned with community development, the environment and human rights.
  • corporate travel management software - Corporate travel management (CTM) software is a computer program or suite designed to oversee, regulate, and coordinate the travel activities and expenses of a company's employees.
  • corporate wellness coach (health coach) - A corporate wellness coach (health coach) is a professional who is brought into a corporate or office environment to help employees maintain and improve their health and wellness goals.
  • corporation (C corporation, C corp) - A corporation is a large and complex organization that is owned by its shareholders and governed by a board of directors.
  • cost center - Cost centers are a necessary evil in companies, departments that don't contribute to the bottom line but are essential to the everyday maintenance of business processes.
  • cost containment - Cost containment is a process of judiciously reducing costs in a business or limiting them to a constant level.
  • cost management - Cost management is the process of planning and controlling the budget of a business.
  • cost of goods sold (COGS) - Cost of goods sold (COGS) is the total of the costs directly attributable to producing goods.
  • cost per impression - Cost per Impression (CPI) is a business efficiency measure common to advertising in paper and web-based media.
  • cost per like (CPL) - Cost per like (CPL) is the amount a company pays to receive a new fan for a Facebook page, through paid advertising and sometimes through earned media.
  • cost price - A cost price includes all outlays that are required for production, including property costs, materials, power, research and development, testing, worker wages and anything else that must be paid for.
  • cost-benefit analysis (CBA) - Cost-benefit analysis (CBA) is an analytical tool for assessing and the pros and cons of moving forward with a business proposal.
  • cost-benefit analysis software - Cost-benefit analysis software is a computer program or suite that assists personnel in the complex task of determining whether or not a proposed plan or project will pay off.
  • cost-plus pricing - Cost-plus pricing is a pricing model in which the price charged for a product is equal to its cost of production plus a specific mark up.
  • COTS (commercial off-the-shelf) - COTS (commercial off-the-shelf) describes ready-made products that can easily be obtained.
  • coworking - Coworking is a business services provision model that involves individuals working independently or collaboratively in shared office space.
  • Creative Commons - Creative Commons is a nonprofit organization that offers copyright licenses for digital work.
  • creative destruction - Creative destruction is a process through which something new brings about the demise of whatever existed before it.
  • crisis management - Crisis management is the application of strategies designed to help an organization deal with a sudden and significant negative event.
  • crisis management plan (CMP) - A crisis management plan (CMP) is a document that outlines the processes an organization will use to respond to a critical situation that would negatively affect its profitability, reputation or ability to operate.
  • critical success factors - Critical success factors are a limited number of key variables or conditions that have a tremendous impact on how successfully and effectively an organization meets its mission or the strategic goals or objectives of a program or project.
  • critical thinking - Critical thinking is the capacity to be objective, rational and analytical about subjects, situations and cognitive problems.
  • crop insurance - Crop insurance is a type of protection policy that covers agricultural producers against unexpected loss of projected crop yields or profits from produce sales at market.
  • cross-docking - Cross-docking is the practice of unloading goods from inbound delivery vehicles and loading them directly onto outbound vehicles.
  • cross-functional team - A cross-functional team is a workgroup made up of employees from different functional areas within an organization who collaborate to reach a stated objective.
  • cross-media ownership - Media cross-ownership is a situation in which a single corporate entity owns multiple types of media companies.
  • crowdcasting - Crowdcasting is a problem-solving and idea-generating tactic in which a corporation disseminates details of a specific problem or situation to a carefully chosen group of people for possible solutions.
  • CSO (Chief Security Officer) - A Chief Security Officer (CSO) is the employee responsible for the physical security of a company, including its communication and business systems.
  • cultural fit - Cultural fit is the likelihood that a job candidate will be able to conform and adapt to the core values and collective behaviors that make up an organization.
  • custom factory integration (CFI) - Custom factory integration (CFI) is an arrangement that a computer equipment vendor makes with a customer in which programs and files are pre-installed and the equipment is configured and tested at the factory prior to delivery.
  • customer account record - A customer account record is the basic unit of information about a customer that resides in a CRM, or customer relationship management system.
  • customer experience management (CEM or CXM) - Customer experience management (CEM or CXM) is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle.
  • customer feedback loop - A feedback loop, in customer relationship management (CRM), is a strategy for gathering information about a buyer’s perception of a product or service in order to determine future actions.
  • customer health score - A customer health score is a value that indicates the long-term prospect for a customer to drop off or, conversely, to become a high-value, repeat customer through renewal or cross-selling or up-selling strategies.
  • customer journey map - A customer journey map is a diagram or several diagrams that depict the stages customers go through when interacting with a company, from buying products online to accessing customer service on the phone to airing grievances on social media.
  • customer lifetime value (CLV) - The customer lifetime value (CLV) is a metric that represents a customer's monetary worth to an organization.
  • customer satisfaction (CSAT) - In customer relationship management, customer satisfaction (CSAT) is a measure of the degree to which a product or service meets the customer's expectations.
  • customer-centric - Customer-centric is an approach to doing business that focuses on providing a positive customer experience both at the point of sale and after the sale in order to drive profit and gain competitive advantage.
  • cutting edge - Cutting edge is an adjective used to describe the newest, most advanced version of a product or service.
  • CVO (chief visionary officer) - Chief Visionary Officer (CVO) is a new title being used in corporations to differentiate the holder from other corporate executives including the Chief Executive Officer (CEO), the Chief Financial Officer (CFO), the Chief Information Officer (CIO), and the Chief Technology Officer (CTO).
  • CxO - CxO is a short way to refer, collectively, to corporate executives at what is sometimes called the C-level, whose job titles typically start with "Chief" and end with "Officer.
  • cycle counting - Cycle counting is an inventory-control method that lets businesses conduct a regular count of several items in different areas in a warehouse, without constantly adding up the entire inventory.
  • CYOD (choose your own device) - CYOD (choose your own device) is an alternative model to BYOD (bring your own device) that involves allowing employees to select the device they want from among a limited number of options.
  • daily stand-up meeting - A daily stand-up meeting is a short organizational meeting that is held early each day.
  • data artist - A data artist is a business analytics (BA) specialist who creates graphs, charts, infographics and other visual tools that help people understand complex data.
  • Data as a Service (DaaS) - Data as a Service (DaaS) is an information provision and distribution model in which data files (including text, images, sounds, and videos) are made available to customers over a network, typically the Internet.
  • data broker (information broker) - A data broker, also called an information broker or information reseller, is a business that collects personal information about consumers and sells that information to other organizations.
  • data currency (data as currency) - Data currency is monetary value assigned to data so that it can be used as the unit of exchange in a transaction either as the sole payment or in combination with money.
  • data historian - A data historian is a software program that records the data created by processes running in a computer system.
  • data modeling - Data modeling is the process of documenting a complex software system design as an easily understood diagram, using text and symbols to represent the way data needs to flow.
  • data monetization - Data monetization is the act of creating currency from corporate data.
  • data point - A data point is a discrete unit of information.
  • data products - A data product is digital information that can be purchased.
  • data visualization (charts, graphs, dashboards, fever charts, heat maps, etc.) - Data visualization is a graphical representation of numerical data.
  • days inventory outstanding (DIO) - Days inventory outstanding (DOI) is the average number of days it takes for inventory to be sold.
  • deal forwarding - Deal forwarding is a process or technology that facilitates the exchange of information about bargains for merchandise.
  • deal registration - Deal registration is a common feature of vendors' channel partner programs in which a channel partner, such as a value-added reseller (VAR), informs the vendor about a sales lead.
  • DEC (Digital Equipment Corporation) - Now part of Compaq, DEC (Digital Equipment Corporation) has long occupied a leading position in the mid-range computer, traditionally known as the minicomputer, the business computer platform that fits between the mainframe and the personal computer and serves small and medium-sized businesses with its VMS operating system.
  • decision fatigue - Decision fatigue is a state of reduced efficacy in decision making after an excessive number of decisions or a number of decisions with excessive options.
  • decision management - Decision management is a process or set of processes for prioritizing, improving and streamlining action items.
  • decision tree - A decision tree is a graph that uses a branching method to illustrate every possible outcome of a decision.
  • Deferred Action for Childhood Arrivals (DACA) - Deferred Action for Childhood Arrivals (DACA) is a program run by the United States Department of Homeland Security which allowed specific illegal immigrants who came to the country as children, known as Dreamers, to defer removal action for two years, a time period which could then be renewed.
  • Dell EMC Partner Program - The Dell EMC Partner Program is an international channel partner program that provides partners with business development, sales and marketing resources.
  • demand generation (demand gen) - Demand generation (demand gen) is an umbrella term for customer acquisition initiatives that are designed to drive awareness and interest about a company’s product or service in order to attract qualified leads.
  • demand shaping - Demand shaping is a supply chain management strategy where a company uses tactics such as price incentives to influence the number of customer requests for a certain product in order to match its planned supply.
  • demand-driven manufacturing (DDM) - Demand-driven manufacturing (DDM) is an approach to manufacturing where production is based on actual orders rather than forecasts.
  • demutualization - Demutualization is the process through which a member-owned company becomes shareholder-owned; frequently this is a step toward the initial public offering (IPO) of a company.
  • deputy CIO (deputy chief information officer) - Deputy CIO is a role within some organizations that generally has responsibility for overseeing day-to-day IT operations.
  • descriptive modeling - Descriptive modeling is a mathematical process that describes real-world events and the relationships between factors responsible for them.
  • design thinking - Design thinking is an iterative approach to problem solving that intentionally seeks out people with different perspectives, knowledge, skills and experience and has them work together to create a practical solution for a real-world problem.
  • design-centric culture - A design-thinking culture is responsive to customer's needs.
  • DevOps 2.0 - DevOps 2.0 is the extension of DevOps practices through the entire organization, beyond development and IT ops.
  • digital accessibility - Digital accessibility is the ability of a website, mobile application or electronic document to be easily navigated and understood by a wide range of users, including those users who have visual, auditory, motor or cognitive disabilities.
  • digital core - Digital core is the technology platforms and applications that allow organizations to transform into digital businesses and meet the new needs of the digital economy.
  • digital disruption - Digital disruption is the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services.
  • digital economy - The digital economy is the worldwide network of economic activities, commercial transactions and professional interactions that are enabled by information and communications technologies.
  • digital enterprise - Digital enterprise is an organization that leverages digital technology as a competitive advantage in its internal and external operations.
  • digital labor - Digital labor is work performed by robotic automation technology.
  • digital leadership - Digital leaders work in much the same way as a chief financial officer (CFO), a director of human resources or a chief operations officer (COO) works; they need to assure interested parties that the assets for which they are responsible maintain maximum value.
  • digital manufacturing - Digital manufacturing is a technology-based approach to production that links different data silos and processes in the manufacturing lifecycle so that stakeholders can make better business decisions both comprehensively and at each step.
  • digital marketing - Digital marketing involves the various efforts by a company to connect with customers through digital and online communication channels, including email, geolocation and mobile marketing, social media, online customer communities, webinars and other video-based content.
  • digital profiling - Digital profiling is the process of gathering and analyzing information about an individual that exists online.
  • digital signage ROI - Digital signage ROI is the return on investments made on digital signage used to advertise and attract customer attention or communicate information.
  • digital strategy (digital media strategy) - A digital strategy is a blueprint for managing customer-facing information technology (IT) initiatives.
  • digital supply chain - A digital supply chain is a supply chain whose foundation is built on Web-enabled capabilities to fully capitalize on connectivity, system integration and the information-producing capabilities of "smart" connected products.
  • digital thread - A digital thread is a strategy for connecting manufacturing systems and digitally linking a manufacturing environment from end to end.
  • digital transformation (DX) - Digital transformation (DX) is the reworking of the products, processes and strategies within an organization by leveraging current technologies.
  • digital trust - Digital trust is the confidence users have in the ability of people, technology and processes to create a secure digital world.
  • digital twin - A digital twin is a virtual representation of a product that can be used in product design, simulation, monitoring, optimization and servicing.
  • digital workplace - The digital workplace is the concept that businesses should use digital transformation (DX) to align technology, employees and business processes to improve operational efficiency and meet organizational goals.

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