This glossary contains definitions related to developing, deploying or selling applications and services on the Amazon Web Services (AWS) platform. Some definitions explain the meaning of words used in the deployment of private and hybrid clouds. Other definitions are related to the software tools and strategies that IT departments use when partnering with Amazon and using AWS as a primary or secondary IT infrastructure.
Amazon Simple Storage Service (Amazon S3) is a scalable, high-speed, web-based cloud storage service.
Amazon Web Services (AWS)
AWS (Amazon Web Services) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Amazon Transcribe Medical
Amazon Transcribe Medical is an automatic speech recognition (ASR) service that converts physician dictated notes, consultations between physicians and patients and remote assessments and consultations into text.
This glossary contains terms related to Google software products and cloud services, including Google Docs, Chrome and the Android operating system.
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
Kubernetes, also referred to as K8s, is an open source system used to manage Linux Containers across private, public and hybrid cloud environments.
Google Pay (Android Pay)
Google Pay is the search company’s electronic wallet and payment service offering.
This glossary contains terms related to Microsoft software for operating systems, e-mail, collaboration, backup and recovery, server hardware, storage management, infrastructure security and server virtualization.
OneDrive (formerly SkyDrive) is an online cloud storage service from Microsoft.
Microsoft Software Assurance (SA)
Microsoft Software Assurance is a software maintenance program that helps organizations gain access to the latest software versions and releases, without incurring additional licensing costs.
Microsoft Azure, formerly known as Windows Azure, is Microsoft's public cloud computing platform.
This glossary contains terms related to open source software and its administration and management.
Docker is an open source software platform to create, deploy and manage virtualized application containers on a common operating system (OS), with an ecosystem of allied tools.
Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding and training new employees.
Hadoop is an open source distributed processing framework that manages data processing and storage for big data applications running in clustered systems.
This glossary contains terms related to Oracle software and cloud services.
GraalVM is a tool for developers to write and execute Java code.
SAP Leonardo is an umbrella brand for SAP’s collection of software and services that organizations can use to develop digital transformation projects.
Oracle Cloud is the database company’s public cloud service offering. Oracle has positioned and tailored its cloud services as the best option to run Oracle databases.
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.
What is customer experience management (CEM or CXM)?
Building brand loyalty among customers involves a customer-centric strategy and measuring feedback through voice of the customer data to improve customer experiences.
customer journey map
A customer journey map is a visual representation of the stages a customer goes through when interacting with a company.
This glossary contains terms related to the SAP R/3 system and SAP cloud services. It also contains terms related to SAP software for finance and asset management, cost accounting, production and operations management, as well as business software for vertical industries that require applications to manage such things as supply chain, manufacturing workflows and personnel.
SAP SE is a multinational software corporation that is currently the market leader in the enterprise resource planning (ERP) field.
SAP Business One
SAP Business One is an ERP software platform specifically intended for small and medium-sized businesses (SMBs).
ABAP (Advanced Business Application Programming)
ABAP (Advanced Business Application Programming) is the primary programming language supported on the SAP NetWeaver ABAP application server platform and applications that run on it, such as SAP ERP (formerly R/3), S/4HANA and CRM.
This glossary contains definitions related to VMware virtualization technologies. Some definitions explain the meaning of words used in VMware product and service documentation. Other definitions are related to the strategies that network engineers use when implementing server virtualization, virtual server consolidation and virtual desktop centralization.
VMware is a virtualization and cloud computing software provider based in Palo Alto, Calif.
VMware PKS (VMware Pivotal Container Service)
VMware PKS (VMware Pivotal Container Service) is a managed container service that allows users to simplify, operate and manage Kubernetes clusters in multi-cloud environments.
VMware DRS (Distributed Resource Scheduler)
VMware DRS (Distributed Resource Scheduler) is a utility that balances computing workloads with available resources in a virtualized environment. The utility is part of a virtualization suite called VMware Infrastructure 3.
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verb / predicate
A verb is a word that indicates a physical or mental action or a state of being. Typically, a sentence has at least a subject (the actor) and a verb (the action). The verb tells us what the subject of the sentence is doing.