This glossary contains definitions related to developing, deploying or selling applications and services on the Amazon Web Services (AWS) platform. Some definitions explain the meaning of words used in the deployment of private and hybrid clouds. Other definitions are related to the software tools and strategies that IT departments use when partnering with Amazon and using AWS as a primary or secondary IT infrastructure.
Amazon EC2 instance
An Amazon EC2 instance is a virtual server in Amazon's Elastic Compute Cloud (EC2) for running applications on the Amazon Web Services (AWS) infrastructure.
Amazon EFS (Elastic File System)
Amazon EFS (Elastic File System) is a cloud-based file storage service for applications and workloads that run in the Amazon Web Services (AWS) public cloud.
Amazon API Gateway
Amazon API Gateway is an Amazon Web Services (AWS) feature that enables developers to connect non-AWS applications to AWS back-end resources, such as servers and code.
The goal of customer experience management (CEM) is to optimize customer satisfaction at each touchpoint of the customer journey. Definitions in this glossary include terms about marketing and creating a customer-centric view of business, the use of AI and RPA in martech, capturing and analyzing customer feedback and contact center automation.
social media analytics
Social media analytics is the process of collecting and analyzing audience data shared on social networks to improve an organization's strategic business decisions.
Web analytics is the process of analyzing the behavior of visitors to a website.
UX (user experience) research is the study of learning what end users of a system or product need and want, then employing those insights to enhance the design process for products, services or software.
This glossary contains terms related to Google software products and cloud services, including Google Docs, Chrome and the Android operating system.
Amazon Lightsail is an Amazon cloud service that offers bundles of cloud compute power and memory for new or less experienced cloud users.
Google Sheets is a web-based application that enables users to create, update and modify spreadsheets and share the data live online.
Google Analytics is a free web analytics service that provides statistics and analytical tools for search engine optimization (SEO) and marketing purposes.
Industrial espionage is the covert, and sometimes illegal, practice of investigating competitors to gain a business advantage.
A hybrid workforce is a type of blended workforce comprising employees who work remotely and those who work from an office or central location.
diversity, equity and inclusion (DEI)
Diversity, equity and inclusion (DEI) is a term used to describe policies and programs that promote the representation and participation of different groups of individuals, including people of different ages, races and ethnicities, abilities and disabilities, genders, religions, cultures and sexual orientations.
This glossary contains terms related to Microsoft software for operating systems, e-mail, collaboration, backup and recovery, server hardware, storage management, infrastructure security and server virtualization.
Azure Kubernetes Service (AKS)
Azure Kubernetes Service (AKS) is a managed container orchestration service based on the open source Kubernetes system, which is available on the Microsoft Azure public cloud.
Active Directory (AD) is Microsoft's proprietary directory service.
operating system (OS)
An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all of the other application programs in a computer.
This glossary contains terms related to open source software and its administration and management.
GNOME (GNU Network Object Model Environment)
GNOME (GNU Network Object Model Environment, pronounced gah-NOHM) is a graphical user interface (GUI) and set of computer desktop applications for users of the Linux operating system.
Db2 is a family of database management system (DBMS) products from IBM that serve a number of different operating system (OS) platforms.
Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding and training new employees.
This glossary contains terms related to Oracle software and cloud services.
GraalVM is a tool for developers to write and execute Java code.
SAP Leonardo is an umbrella brand for SAP’s collection of software and services that organizations can use to develop digital transformation projects.
Oracle Cloud is the database company’s public cloud service offering. Oracle has positioned and tailored its cloud services as the best option to run Oracle databases.
Predictive analytics is a form of advanced analytics that uses both new and historical data to forecast activity, behavior and trends.
SAP MII (SAP Manufacturing Integration and Intelligence)
SAP MII (SAP Manufacturing Integration and Intelligence) is an SAP application for synchronizing manufacturing operations with back-office business processes and standardized data.
Content personalization is a strategy that tailors webpages and other forms of content to individual users' characteristics or preferences.
This glossary contains terms related to the SAP R/3 system and SAP cloud services. It also contains terms related to SAP software for finance and asset management, cost accounting, production and operations management, as well as business software for vertical industries that require applications to manage such things as supply chain, manufacturing workflows and personnel.
SAP FICO (SAP Finance and SAP Controlling)
SAP FICO is an important core functional component in SAP ERP Central Component that allows an organization to manage all of its financial data.
SAP ERP Central Component (SAP ECC)
SAP ERP Central Component (SAP ECC) is an on-premises enterprise resource planning (ERP) system that is commonly referred to as simply "SAP ERP."
SAP BusinessObjects BI
SAP BusinessObjects BI (SAP BO) is a centralized suite of reporting and analytics tools for business intelligence (BI) platforms.
Terms related to software management, including definitions about licensing and words and phrases about software lifecycle management and software asset management.
Cloud bursting is an application deployment technique in which an application runs in a private cloud or data center and bursts into a public cloud when the demand for computing capacity spikes.
What is a private cloud?
Private cloud is a type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture.
Change control is a systematic approach to managing all changes made to a product or system.
This glossary contains definitions related to VMware virtualization technologies. Some definitions explain the meaning of words used in VMware product and service documentation. Other definitions are related to the strategies that network engineers use when implementing server virtualization, virtual server consolidation and virtual desktop centralization.
VMware vSphere Client
The VMware vSphere Client is a web-based application that connects to the vCenter Server so IT administrators can manage installations and handle inventory objects in a vSphere deployment.
VMware is a virtualization and cloud computing software provider based in Palo Alto, Calif.
VMware PKS (VMware Pivotal Container Service)
VMware PKS (VMware Pivotal Container Service) is a managed container service that allows users to simplify, operate and manage Kubernetes clusters in multi-cloud environments.
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verb / predicate
A verb is a word that indicates a physical or mental action or a state of being. Typically, a sentence has at least a subject (the actor) and a verb (the action). The verb tells us what the subject of the sentence is doing.