Business Software

Google - Android

This glossary contains terms related to Google software products and cloud services, including Google Docs, Chrome and the Android operating system.

• Android OS

  Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.

• Kubernetes

  Kubernetes, also referred to as K8s, is an open source system used to manage Linux Containers across private, public and hybrid cloud environments.

• Google Pay (Android Pay)

  Google Pay is the search company’s electronic wallet and payment service offering.

Microsoft - Windows

This glossary contains terms related to Microsoft software for operating systems, e-mail, collaboration, backup and recovery, server hardware, storage management, infrastructure security and server virtualization.

• Microsoft OneDrive

  OneDrive (formerly SkyDrive) is an online cloud storage service from Microsoft.

• Microsoft Software Assurance (SA)

  Microsoft Software Assurance is a software maintenance program that helps organizations gain access to the latest software versions and releases, without incurring additional licensing costs.

• Microsoft Azure

  Microsoft Azure, formerly known as Windows Azure, is Microsoft's public cloud computing platform.

Open Source

This glossary contains terms related to open source software and its administration and management.

• Docker

  Docker is an open source software platform to create, deploy and manage virtualized application containers on a common operating system (OS), with an ecosystem of allied tools.

• talent acquisition

  Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding and training new employees.

• Hadoop

  Hadoop is an open source distributed processing framework that manages data processing and storage for big data applications running in clustered systems.

Oracle

This glossary contains terms related to Oracle software and cloud services.

• GraalVM

  GraalVM is a tool for developers to write and execute Java code.

• SAP Leonardo

  SAP Leonardo is an umbrella brand for SAP’s collection of software and services that organizations can use to develop digital transformation projects.

• Oracle Cloud

  Oracle Cloud is the database company’s public cloud service offering. Oracle has positioned and tailored its cloud services as the best option to run Oracle databases.

Salesforce

• Salesforce Service Cloud

  Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.

• What is customer experience management (CEM or CXM)?

  Building brand loyalty among customers involves a customer-centric strategy and measuring feedback through voice of the customer data to improve customer experiences.

• customer journey map

  A customer journey map is a visual representation of the stages a customer goes through when interacting with a company.

SAP

This glossary contains terms related to the SAP R/3 system and SAP cloud services. It also contains terms related to SAP software for finance and asset management, cost accounting, production and operations management, as well as business software for vertical industries that require applications to manage such things as supply chain, manufacturing workflows and personnel.

• SAP

  SAP SE is a multinational software corporation that is currently the market leader in the enterprise resource planning (ERP) field.

• SAP Business One

  SAP Business One is an ERP software platform specifically intended for small and medium-sized businesses (SMBs).

• ABAP (Advanced Business Application Programming)

  ABAP (Advanced Business Application Programming) is the primary programming language supported on the SAP NetWeaver ABAP application server platform and applications that run on it, such as SAP ERP (formerly R/3), S/4HANA and CRM.

VMware

This glossary contains definitions related to VMware virtualization technologies. Some definitions explain the meaning of words used in VMware product and service documentation. Other definitions are related to the strategies that network engineers use when implementing server virtualization, virtual server consolidation and virtual desktop centralization.

• VMware

  VMware is a virtualization and cloud computing software provider based in Palo Alto, Calif.

• VMware PKS (VMware Pivotal Container Service)

  VMware PKS (VMware Pivotal Container Service) is a managed container service that allows users to simplify, operate and manage Kubernetes clusters in multi-cloud environments.

• VMware DRS (Distributed Resource Scheduler)

  VMware DRS (Distributed Resource Scheduler) is a utility that balances computing workloads with available resources in a virtualized environment. The utility is part of a virtualization suite called VMware Infrastructure 3.

Writing for Business

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• verb / predicate

  A verb is a word that indicates a physical or mental action or a state of being. Typically, a sentence has at least a subject (the actor) and a verb (the action). The verb tells us what the subject of the sentence is doing.