IT Career Management

Certifications

This glossary contains definitions related to IT Certifications.

• CCNA certification

  Cisco Certified Network Associate (CCNA) is a technical certification that Cisco offers for early-career networking professionals.

• CPE credit

  Continuing professional education, or CPE, credit is a term referring to the points professionals receive for participating in specialized training in IT and other fields.

• CompTIA Network+

  The CompTIA Network+ is an IT certification exam that confirms an individual possesses the skills in networking required to develop a career in IT infrastructure.

Cloud Computing

Terms related to cloud computing, including definitions about on-demand, distributed computing and words and phrases about software-as-a-service, infrastructure-as-a-service and storage-as-a-service.

• Amazon EMR (Elastic MapReduce)

  Amazon EMR (previously known as Amazon Elastic MapReduce) is an Amazon Web Services (AWS) tool for big data processing and analysis.

• WAN optimization (WAN acceleration)

  WAN optimization -- also known as WAN acceleration -- is a collection of technologies and techniques used to improve the efficiency of data transfer across a wide area network (WAN) between organizations' centralized data centers and their remote locations.

• What is internet of things (IoT)?

  The internet of things, or IoT, is a system of interrelated computing devices, mechanical and digital machines, objects, animals or people that are provided with unique identifiers (UIDs) and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction.

DevOps

This glossary contains definitions related to the DevOps movement. Some definitions explain the meaning of words used to describe how a DevOps culture breaks down silos between software development and operations teams. Other definitions are related to the software tools that DevOps engineers use to lower costs, achieve higher productivity and automate tasks.

• service mesh

  A service mesh is a dedicated infrastructure layer that controls service-to-service communication over a network.

• Agile Project Management (APM)

  Agile Project Management (APM) is an iterative approach to planning and guiding project processes that breaks them down into smaller cycles called sprints, or iterations.

• product owner

  A product owner is a role on a Scrum team that is accountable for the project's outcome. The product owner is responsible for maximizing product's value by managing and optimizing the product backlog.

IT Career Paths

• system administrator (sysadmin)

  A system administrator (sysadmin) is an information technolog professional who supports a multiuser computing environment and ensures continuous, optimal performance of IT services and support systems.

• IT project manager

  An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.

• CCNA certification

  Cisco Certified Network Associate (CCNA) is a technical certification that Cisco offers for early-career networking professionals.

IT Operations

Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.

• service mesh

  A service mesh is a dedicated infrastructure layer that controls service-to-service communication over a network.

• What is IT/OT convergence? Everything you need to know

  IT/OT convergence is the integration of information technology (IT) systems with operational technology (OT) systems.

• microservices

  Microservices, or microservices architecture, is an approach to application development in which a large application is built from modular components or services.

Marketing and CX

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

• Salesforce Work.com

  Salesforce Work.com is a corporate performance management platform for sales representatives with a user interface that resembles a social networking website.

• remote desktop protocol (RDP)

  Remote desktop protocol (RDP) is a secure network communications protocol from Microsoft.

• What is a private cloud?

  Private cloud is a type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture.

Network Admin

Terms related to managing computer networks, including definitions about LANS or WANS and words and phrases about network design, troubleshooting, security and backups.

• service mesh

  A service mesh is a dedicated infrastructure layer that controls service-to-service communication over a network.

• autonomous system (AS)

  An autonomous system (AS) in networking is a collection of one or more associated Internet Protocol (IP) prefixes with a clearly defined routing policy that governs how the AS exchanges routing information with other autonomous systems.

• dynamic port numbers

  Dynamic port numbers, also known as private port numbers, are the port numbers that are available for use by any application to use in communicating with any other application, using the internet's Transmission Control Protocol (TCP) or User Datagram Protocol (UDP).

Project Management

Terms related to project management, including definitions about project management methodologies and tools.

• triple bottom line (TBL)

  The triple bottom line (TBL) is an accounting framework that includes social, environmental and financial results as bottom lines.

• product owner

  A product owner is a role on a Scrum team that is accountable for the project's outcome. The product owner is responsible for maximizing product's value by managing and optimizing the product backlog.

• Six Sigma

  Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.

Security Admin

Terms related to security management, including definitions about intrusion detection systems (IDS) and words and phrases about asset management, security policies, security monitoring, authorization and authentication.

• promiscuous mode

  In computer networking, promiscuous mode is a mode of operation, as well as a security, monitoring and administration technique.

• certificate authority (CA)

  A certificate authority (CA) is a trusted entity that issues Secure Sockets Layer (SSL) certificates.

• federated identity management (FIM)

  Federated identity management (FIM) is an arrangement between multiple enterprises or domains that enables their users to use the same identification data (digital identity) to access all their networks.

Software Developer

Definitions related to software development, including tech terms about programming and words and phrases about Scrum, Agile and waterfall methodologies.

• service mesh

  A service mesh is a dedicated infrastructure layer that controls service-to-service communication over a network.

• product owner

  A product owner is a role on a Scrum team that is accountable for the project's outcome. The product owner is responsible for maximizing product's value by managing and optimizing the product backlog.

• microservices

  Microservices, or microservices architecture, is an approach to application development in which a large application is built from modular components or services.

Technical Support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

• bare-metal restore

  A bare-metal restore (also referred to as bare-metal recovery or bare-metal backup) is a data recovery and restoration process where a computer is restored to a new machine, typically after a catastrophic failure.

• robotics

  Robotics is a branch of engineering that involves the conception, design, manufacture and operation of robots.

• NACK (NAK, negative acknowledgment, not acknowledged)

  NACK, or NAK, an abbreviation for negative acknowledgment or not acknowledged, is a signal used by computers or other devices to indicate that data transmitted over a network was received with errors or was otherwise unreadable.