IT Management

Business software

Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.

• Hadoop

  Hadoop is an open source distributed processing framework that manages data processing and storage for big data applications running in clustered systems.

• payroll software

  Payroll software automates the process of paying salaried, hourly and contingent employees.

• sales and operations planning (S&OP)

  Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.

Compliance

This glossary contains definitions related to compliance. Some definitions explain the meaning of words used in compliance regulations. Other definitions are related to the strategies that compliance officers use to mitigate risk and create a manageable compliance infrastructure.

• clinical trial

  A clinical trial, also known as a clinical research study, is a protocol to evaluate the effects and efficacy of experimental medical treatments or behavioral interventions on health outcomes.

• HITECH (Health Information Technology for Economic and Clinical Health) Act of 2009

  The HITECH (Health Information Technology for Economic and Clinical Health) Act of 2009 is legislation that was created to stimulate the adoption of electronic health records (EHR) and the supporting technology in the United States.

• container (disambiguation)

  This page explains how the term container is used in software development, storage, data center management and mobile device management.

CRM

Terms related to customer relationship management (CRM), including definitions about call centers and contact centers.

• Interactive Voice Response (IVR)

  Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.

• compliance gaining (behavioral compliance gaining)

  Compliance gaining (behavioral compliance gaining) is the process of getting someone to do what you want them to do, despite any reluctance on their part.

• sampling error

  A sampling error is a problem in the way that members of a population are selected for research or data collection, which impacts the validity of results.

Government IT

Terms related to government IT, including definitions about specific federal, state and local government programs as well as words and phrases about policy and compliance.

• United Launch Alliance (ULA)

  United Launch Alliance (ULA) is a private aerospace launch provider formed in 2006 through a joint venture of The Boeing Company and Lockheed Martin Corporation. Launch operations are at Cape Canaveral Air Force Station, Florida, and Vandenberg Air Force Base, California.

• SpaceX

  Space Exploration Technologies Corp., better known as SpaceX, is a privately held rocket and spacecraft company founded in 2002 by CEO and lead designer Elon Musk, who is also a co-founder and product developer of Tesla Inc.

• Blue Origin

  Blue Origin is a privately funded aerospace company focused on developing and flying rocket-powered vertical-takeoff and vertical-landing (VTVL) vehicles for providing access to suborbital and orbital space.

Healthcare IT

Terms related to healthcare IT, including definitions about healthcare information and management systems and words and phrases about electronic health records, meaningful use, government regulations and medical technology.

• value-based healthcare

  Value-based healthcare, also known as value-based care, is a payment model that rewards healthcare providers for providing quality care to patients.

• health informatics

  Health informatics is the practice of acquiring, studying and managing health data and applying medical concepts in conjunction with health information technology systems to help clinicians provide better healthcare.

• clinical trial

  A clinical trial, also known as a clinical research study, is a protocol to evaluate the effects and efficacy of experimental medical treatments or behavioral interventions on health outcomes.

HR management

• Dovetail Software

  Dovetail Software is a software vendor based in Austin, Texas, that specializes in providing web-based HR and help desk software to businesses in the United States and internationally.

• voluntary benefits

  Voluntary benefits are optional, employee-paid benefits. Commonly referred to as "supplemental benefits," they have expanded with the rise of high-deductible health insurance plans and the availability of new kinds of benefits.

• IHRIM (International Association for Human Resource Information Management)

  IHRIM (International Association for Human Resource Information Management) is a networking and education association for HRIS and HR technology professionals.

IT procurement

Terms related to the activities and procedures necessary to acquire information technology (IT) products and services.

• bill of materials (BOM)

  A bill of materials (BOM) is a comprehensive inventory of the raw materials, assemblies, subassemblies, parts and components, as well as the quantities of each, needed to manufacture a product.

• Request for Proposal (RFP)

  A request for proposal (RFP) is a document that an organization, often a government agency or large enterprise, posts to elicit a response -- a formal bid -- from potential vendors for a desired IT solution.

• supply chain management (SCM)

  Supply chain management (SCM) is the broad range of activities required to plan, control and execute a product's flow, from acquiring raw materials and production through distribution to the final customer, in the most streamlined and cost-effective way possible.

Network administration

Terms related to managing computer networks, including definitions about LANS or WANS and words and phrases about network design, troubleshooting, security and backups.

• HPE OneView (formerly HP OneView)

  HPE OneView, formerly known as HP OneView, is a converged infrastructure management platform that provides a unified interface for the administration of software-defined systems in a data center.

• inline deduplication

  Inline deduplication is the removal of redundancies from data before or as it is being written to a backup device.

• Network layer

  Located at Layer 3 of the Open Systems Interconnection (OSI) communications model, the network layer's primary function is to move data into and through other networks.

Project management

Terms related to project management, including definitions about project management methodologies and tools.

• Mandela effect

  The Mandela effect is an observed phenomenon in which a large segment of the population misremembers a significant event or shares a memory of an event that did not actually occur. Fiona Broome, a paranormal researcher, coined the term to describe collective false memory when she discovered that a significant number of people at a conference she was attending in 2010 shared her memory that Nelson Mandela had died in prison during the 1980s.

• CompTIA Project+

  CompTIA Project + is the Computing Technology Industry Association’s certification program designed to demonstrate validated learning and skills in project management.

• validated learning

  Validated learning is an approach to demonstrating progress against business goals when traditional key performance indicators (KPIs) are not very useful.

Security management

Terms related to security management, including definitions about intrusion detection systems (IDS) and words and phrases about asset management, security policies, security monitoring, authorization and authentication.

• Wi-Fi Protected Access (WPA)

  Wi-Fi Protected Access (WPA) is a security standard for users of computing devices equipped with wireless internet connections, or Wi-Fi.

• evil maid attack

  An evil maid attack is a security exploit that targets a computing device that has been shut down and left unattended.  An evil maid attack is characterized by the attacker's ability to physically access the target multiple times without the owner's knowledge. 

• Common Body of Knowledge (CBK)

  In security, Common Body of Knowledge (CBK) is a comprehensive framework of all the relevant subjects a security professional should be familiar with, including skills, techniques and best practices.

SEO

Definitions related to search engine optimization, including definitions about SEO and words and phrases about bots, spiders, organic traffic and all areas of search engine marketing (SEM).

• Betteridge's law (of headlines)

  Betteridge's law (of headlines) is an adage that states "Any headline that ends in a question mark can be answered by the word no." The observation refers to the journalistic practice of writing sensational headlines in the form of a question in order to compensate for the author's lack of facts.

• affiliate marketing

  Affiliate marketing is a performance-based marketing strategy in which one company pays another for referred business.

• PageRank

  PageRank (PR) is Google’s main method of ranking web pages for placement on a search engine results page (SERP). PageRank refers to the system and the algorithmic method that Google uses to rank pages as well as the numerical value assigned to pages as a score.

Software management

Terms related to software management, including definitions about licensing and words and phrases about software lifecycle management and software asset management.

• health informatics

  Health informatics is the practice of acquiring, studying and managing health data and applying medical concepts in conjunction with health information technology systems to help clinicians provide better healthcare.

• Hadoop

  Hadoop is an open source distributed processing framework that manages data processing and storage for big data applications running in clustered systems.

• distributed tracing

  Distributed tracing, also called distributed request tracing, is a method for IT and DevOps teams to monitor applications, especially those composed of microservices.

Storage management

Terms related to data storage management, including definitions about enterprise storage and words and phrases about storage infrastructure, storage capacity and hierarchical storage management (HSM).

• RAID 10 (RAID 1+0)

  RAID 10, also known as RAID 1+0, is a RAID configuration that combines disk mirroring and disk striping to protect data.

• Zerto

  Zerto is a storage software vendor that specializes in enterprise-class business continuity and disaster recovery in virtual and cloud environments.

• NetApp

  NetApp, formerly Network Appliance Inc., is a company in the computer technologies industry specializing in data storage hardware and associated management software.