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Customer data management

  • Business Intelligence Trends and Technologies (Quiz)

    This business intelligence quiz tests your knowledge of the new approaches to dealing with business data and new technologies that enable them.

  • CRM Quizzes

    We've gathered quizzes to test your knowledge of customer relationship management and related issues. You'll find quizzes about customer acquisition and retention, customer data management, call center management and more. Need more background information before you get started? See our definitions for CRM, call center and CRM analytics.

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SearchCompliance

  • data governance policy

    A data governance policy is a documented set of guidelines for ensuring that an organization's data and information assets are ...

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

  • compliance as a service (CaaS)

    Compliance as a Service (CaaS) is a cloud service service level agreement (SLA) that specified how a managed service provider (...

SearchSecurity

  • Advanced Encryption Standard (AES)

    The Advanced Encryption Standard, or AES, is a symmetric block cipher chosen by the U.S. government to protect classified ...

  • intrusion detection system (IDS)

    An intrusion detection system (IDS) is a system that monitors network traffic for suspicious activity and alerts when such ...

  • Secure Shell (SSH)

    SSH, also known as Secure Shell or Secure Socket Shell, is a network protocol that gives users, particularly system ...

SearchHealthIT

SearchDisasterRecovery

SearchStorage

  • cache memory

    Cache memory, also called CPU memory, is high-speed static random access memory (SRAM) that a computer microprocessor can access ...

  • capacity management

    Capacity management is the broad term describing a variety of IT monitoring, administration and planning actions that are taken ...

  • cloud storage

    Cloud storage is a service model in which data is transmitted and stored on remote storage systems, where it is maintained, ...

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