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chatbot

chatbot

Definition | SearchCRM

A chatbot (sometimes referred to as a chatterbot) is a computer program that attempts to simulate the conversation or "chatter" of a human being via ...

conversational user interface

Definition | SearchCRM

A conversational user interface is the ability of artificial intelligence-supported chatbots to have verbal and written interactions with human users.

ChatOps

Definition | SearchITOperations

ChatOps is the use of chat clients, chatbots and real-time communication tools to facilitate how software development and operation tasks are ...

artificial personality (AP)

Definition | SearchEnterpriseAI

An artificial personality (AP) is a collection of characteristics, tendencies and behavioral quirks assigned to a chatbot, digital assistant, robot ...

virtual agent (intelligent virtual agent or virtual rep)

Definition | SearchCRM

A virtual agent (sometimes called an intelligent virtual agent, virtual rep or chatbot) is used to describe a program based in artificial ...

deep learning agent

Definition | SearchEnterpriseAI

A deep learning agent is any autonomous or semi-autonomous AI-driven system that uses deep learning to perform and improve at its tasks.

marketing automation

Definition | SearchSalesforce

Marketing automation is a type of software that allows companies to effectively target customers with automated marketing messages across channels ...

software robot

Definition | WhatIs.com

A software robot is an AI (artificial intelligence) system that runs on a host device rather than existing as a standalone machine.

Facebook Messenger

Definition | WhatIs.com

Facebook Messenger is a mobile app that enables chat, voice and video communications between Facebook web-based messaging and smartphones.

Amazon Lex

Definition | SearchAWS

Amazon Lex is an artificial intelligence (AI) web service. Lex includes natural language processing (NLP), and natural language understanding (NLU) ...

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SearchCompliance

  • smart contract

    A smart contract, also known as a cryptocontract, is a computer program that directly controls the transfer of digital currencies...

  • risk map (risk heat map)

    A risk map, also known as a risk heat map, is a data visualization tool for communicating specific risks an organization faces. A...

  • internal audit (IA)

    An internal audit (IA) is an organizational initiative to monitor and analyze its own business operations in order to determine ...

SearchSecurity

  • evil maid attack

    An evil maid attack is a security exploit that targets a computing device that has been shut down and left unattended.  An evil ...

  • Common Body of Knowledge (CBK)

    In security, Common Body of Knowledge (CBK) is a comprehensive framework of all the relevant subjects a security professional ...

  • rootkit

    A rootkit is a program or, more often, a collection of software tools that gives a threat actor remote access to and control over...

SearchHealthIT

  • value-based healthcare

    Value-based healthcare, also known as value-based care, is a payment model that rewards healthcare providers for providing ...

  • health informatics

    Health informatics is the practice of acquiring, studying and managing health data and applying medical concepts in conjunction ...

  • clinical trial

    A clinical trial, also known as a clinical research study, is a protocol to evaluate the effects and efficacy of experimental ...

SearchDisasterRecovery

  • crisis communication

    Crisis communication is a method of corresponding with people and organizations during a disruptive event to provide them with ...

  • Zerto

    Zerto is a storage software vendor that specializes in enterprise-class business continuity and disaster recovery in virtual and ...

  • crisis management plan (CMP)

    A crisis management plan (CMP) is a document that outlines the processes an organization will use to respond to a critical ...

SearchStorage

  • hard disk

    A hard disk is part of a unit -- often called a disk drive, hard drive or hard disk drive -- that stores and provides relatively ...

  • cache memory

    Cache memory, also called CPU memory, is high-speed static random access memory (SRAM) that a computer microprocessor can access ...

  • RAID 10 (RAID 1+0)

    RAID 10, also known as RAID 1+0, is a RAID configuration that combines disk mirroring and disk striping to protect data.

SearchSolidStateStorage

  • hybrid hard disk drive (HDD)

    A hybrid hard disk drive is an electromechanical spinning hard disk that contains some amount of NAND Flash memory.

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