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Automotive IT is any hardware or software designed to augment and support the experience of operating a motor vehicle.

A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained.

Cloud management is the exercise of administrative control over public, private and hybrid clouds.

Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.

A GPS navigation system is a GPS receiver and audio/video (AV) components designed for a specific purpose such as a car-based or hand-held device or a smartphone app. The global positioning system (GPS) is a 24-satellite navigation system that uses multiple satellite signals to find a receiver’s position on earth.

Cord cutting, in a telecommunications context, is the practice of stopping a cable or  satellite television service in favor of less expensive options, or getting rid of your landline phone and relying solely on cellular or VoIP (voice over IP) service.

A Small Disadvantaged Business describes any small business concern that is at least 51 percent owned by one or more individuals who are both socially and economically disadvantaged... (Continued)

Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.

Datto Inc. is a backup, recovery and business continuity vendor with headquarters in Norwalk, Conn.

Dolphin ArchiveLink Enabler (ALE) is an SAP ABAP add-on that allows SAP applications to use AT&T Synaptic Storage as a Service cloud servers as an ArchiveLink repository.

Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.

Platform economy is the tendency for commerce to increasingly move towards and favor digital platform business models.

A go-to-market strategy (GTM strategy) is an action plan that specifies how a company will reach target customers and achieve competitive advantage.

A distribution channel is the network of individuals and organizations involved in getting a product or service from the producer to the customer. Distribution channels are also known as marketing channels or marketing distribution channels.

A channel partner is a person or organization that provides services or sells products on behalf of a software, hardware, networking or cloud services vendor. Value-added resellers (VARs), systems integrators (SIs), consultants, managed service providers (MSPs), original equipment manufacturers (OEMs), distributors and independent software vendors (ISVs) may all be called channel partners.

A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

A positioning statement is an expression of how a given product, service or brand fills a particular consumer need in a way that its competitors don’t.

A request for proposal (RFP) is a document that an organization, often a government agency or large enterprise, posts to elicit a response -- a formal bid -- from potential vendors for a desired IT solution.

A feedback loop is a system where some portion or all of the output produced by the system returns as input, effecting the succeeding processes of that system in some way.

A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters that authenticates the user for a single transaction or login session.

Symantec PartnerNet is web-based portal that was developed by security vendor Symantec to provide information, tools and benefits to its channel partner community.

Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing in which hardware that belongs to a managed service provider (MSP) is installed at a customer's site and a service level agreement (SLA) defines the responsibilities of both parties.

Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email.

HP Partner First is a channel partner program that provides resources and benefits for value-added resellers (VARs), systems integrators (SIs), service providers, hosting providers, independent software vendors (ISVs), distributors and other businesses that want to collaborate with HP Inc.

A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained.

RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems.

An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all of the other application programs in a computer.

Prisma is a cloud security suite that provides four different services that use rule-based security policies and machine learning to protect cloud services. This suite can be used on Amazon Web Services (AWS), Azure, and Google Cloud Platforms.

Network convergence is the efficient coexistence of telephone, video and data communication within a single network.

A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

IBM (International Business Machines) ranks among the world's largest information technology companies, providing a wide spectrum of hardware, software and services offerings.

A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm.