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Top-tier consultants, SIs pursue IT services acquisitions
M&A activity remains hot in the IT services sector -- with Cognizant, McKinsey, Accenture and IBM revealing new acquisitions over the last 10 days; more IT channel news.
More Highlights
- What low-code/no-code and pro-code mean for providers
Dave Sobel talks with SeedCode CEO John Sindelar about the low-code/no-code movement and how providers should be thinking about building on platforms such as Salesforce.
- Why 2020 may have changed the MSP industry forever
Managed service providers will come to view 2020 as the year their industry finally received the recognition and legitimacy they have long sought.
- Huntress security platform gets boost from Level Effect EDR
As part of an aggressive growth strategy, MDR services vendor Huntress Labs purchased endpoint detection and response technology from security startup Level Effect.
Definitions
- service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
- RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems.
- cloud provisioning
Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.
Browse IT Channel Topics
Containers and virtualization
Information and resources on container and virtualization technology services. Learn about development across a range of platforms including desktops, servers, networks and the cloud.
Recent Definitions
- Microsoft Windows Virtual Desktop
Microsoft Windows Virtual Desktop is an Azure-based cloud service for desktop and application virtualization.
- hosted services
Hosted services are applications, IT infrastructure components or functions that organizations access from external service providers, typically through an internet connection.
- VMware Partner Network
The VMware Partner Network is a global channel partner program with benefits and support to provide VMware's virtualization and cloud technology.
Highlights
- MSP retools bank IT systems with HPE Nimble Storage dHCI
- Accenture enables Enel's strategic digital transformation goals
- IBM Cloud partner ecosystem expands in software push
More Containers and virtualization Topics
- Container management software and services
- Desktop virtualization technology and services
- Hyperconverged infrastructure implementation
- Network virtualization technology and services
- Server virtualization technology and services
- Storage virtualization technology and services
Artificial intelligence
News and features on managed artificial intelligence services and the opportunity for MSPs. Read about the business potential across such fields as natural language processing and machine learning.
Recent Definitions
- automotive IT
Automotive IT is any hardware or software designed to augment and support the experience of operating a motor vehicle.
Highlights
- Deloitte, Google highlight 3 workforce trends for 2021
- Top 10 channel partner business articles of 2020
- Predicting 7 MSP trends in technology for 2021
More Artificial intelligence Topics
Back to TopCloud computing
News, tips and features on managed cloud services. Read about the latest technologies and trends shaping IaaS, SaaS, hybrid clouds, multi-cloud management and cloud security services.
Recent Definitions
- cloud SLA (cloud service-level agreement)
A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained.
- What is cloud management? Everything you need to know
Cloud management is the exercise of administrative control over public, private and hybrid clouds.
- cloud provisioning
Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.
Highlights
- Cloud distributor Pax8 pursues UK growth, tech innovation
- Deloitte: Life sciences vertical taps cloud for R&D
- Top tips for building a Microsoft Azure MSP practice
More Cloud computing Topics
- Cloud brokering
- Cloud ecosystems
- Managed hybrid cloud computing providers
- Managed IaaS
- Managed private cloud services
- Managed security for the cloud
- Multi-cloud managed services
- Platform as a Service providers
- SaaS implementation
Networking
News and features on networking technologies, trends and services. Find out about managed network services technology and other areas of interest to managed service providers.
Recent Definitions
- GPS navigation system
A GPS navigation system is a GPS receiver and audio/video (AV) components designed for a specific purpose such as a car-based or hand-held device or a smartphone app. The global positioning system (GPS) is a 24-satellite navigation system that uses multiple satellite signals to find a receiver’s position on earth.
- cord cutting
Cord cutting, in a telecommunications context, is the practice of stopping a cable or satellite television service in favor of less expensive options, or getting rid of your landline phone and relying solely on cellular or VoIP (voice over IP) service.
- Small Disadvantaged Business (SDB)
A Small Disadvantaged Business describes any small business concern that is at least 51 percent owned by one or more individuals who are both socially and economically disadvantaged... (Continued)
Highlights
- SD-WAN industry growth opens partner opportunities in 2021
- Deloitte, Google highlight 3 workforce trends for 2021
- Partners pursue health-related IoT system integration
More Networking Topics
- Campus area networks and services
- IoT-based projects
- LAN technology and services
- Network management services
- SD-WAN and SDN technology services
- Small and Medium-Sized Business Networks
- Voice and unified communications
- WAN technology and services
- Wireless networks technology and services
Storage and services
Get the latest news about managed storage services, which offload an organization’s data storage technology infrastructure to a service provider – often in the cloud. These services can save companies money on hardware and software, while relieving the need for dedicated storage admins.
Recent Definitions
- What is BCDR? Business continuity and disaster recovery guide
Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.
- Datto
Datto Inc. is a backup, recovery and business continuity vendor with headquarters in Norwalk, Conn.
- Dolphin ALE
Dolphin ArchiveLink Enabler (ALE) is an SAP ABAP add-on that allows SAP applications to use AT&T Synaptic Storage as a Service cloud servers as an ArchiveLink repository.
Highlights
- MSP retools bank IT systems with HPE Nimble Storage dHCI
- Dell Technologies partners deliver mixed sales results
- Need for data management frameworks opens channel opportunities
More Storage and services Topics
- Archival storage services
- Data Management Technology Services
- Primary and secondary storage
- Remote Storage Management
- Storage Area Network (SAN)
- Storage Backup and Disaster Recovery Services
MSP business transformation
Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.
Recent Definitions
- cloud provisioning
Cloud provisioning is the allocation of a cloud provider's resources and services to a customer.
- managed service provider (MSP)
A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.
- platform economy
Platform economy is the tendency for commerce to increasingly move towards and favor digital platform business models.
Highlights
- Why 2020 may have changed the MSP industry forever
- 3 steps to blazing a trail to a better partner experience
- 4 considerations for rebranding a company in the MSP sector
More MSP business transformation Topics
Back to TopChannel partner programs
Get the latest channel partner program news bulletins. Read about what new and updated IT channel partner programs are offering MSPs, resellers, systems integrators and other service providers.
Recent Definitions
- go-to-market strategy (GTM strategy)
A go-to-market strategy (GTM strategy) is an action plan that specifies how a company will reach target customers and achieve competitive advantage.
- distribution channel
A distribution channel is the network of individuals and organizations involved in getting a product or service from the producer to the customer. Distribution channels are also known as marketing channels or marketing distribution channels.
- channel partner
A channel partner is a person or organization that provides services or sells products on behalf of a software, hardware, networking or cloud services vendor. Value-added resellers (VARs), systems integrators (SIs), consultants, managed service providers (MSPs), original equipment manufacturers (OEMs), distributors and independent software vendors (ISVs) may all be called channel partners.
Highlights
- 3 steps to blazing a trail to a better partner experience
- 2021 in-person, virtual channel partner events calendar
- Dell Technologies partners deliver mixed sales results
More Channel partner programs Topics
Back to TopSales training
Read trend articles and tips on how to pursue development and training for sales. Learn how to train sales staff to take on the challenges of cloud and MSP sales.
Recent Definitions
- service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
- positioning statement
A positioning statement is an expression of how a given product, service or brand fills a particular consumer need in a way that its competitors don’t.
- request for proposal (RFP)
A request for proposal (RFP) is a document that an organization, often a government agency or large enterprise, posts to elicit a response -- a formal bid -- from potential vendors for a desired IT solution.
Highlights
- What low-code/no-code and pro-code mean for providers
- Deloitte: Life sciences vertical taps cloud for R&D
- 4 considerations for rebranding a company in the MSP sector
More Sales training Topics
- Development and training for sales
- Emerging Technology Markets
- Sales and marketing strategies
- Vertical Market Sales Strategy
Cybersecurity
Information and resources on MSPs and cybersecurity strategies. Get up to speed on the full spectrum of in-demand IT security services from risk assessment to regulatory compliance.
Recent Definitions
- feedback loop
A feedback loop is a system where some portion or all of the output produced by the system returns as input, effecting the succeeding processes of that system in some way.
- one-time password (OTP)
A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters that authenticates the user for a single transaction or login session.
- Symantec PartnerNet
Symantec PartnerNet is web-based portal that was developed by security vendor Symantec to provide information, tools and benefits to its channel partner community.
Highlights
- Huntress security platform gets boost from Level Effect EDR
- SD-WAN industry growth opens partner opportunities in 2021
- Evaluate tools to help improve cybersecurity for MSPs
More Cybersecurity Topics
- Best practices for cybersecurity management
- Cybersecurity risk assessment and management
- Identity and access management (IAM) security services
- Managed network security services
- Managed security service providers
- Regulatory compliance with cybersecurity laws and regulations
Hardware technology
Learn about hardware technology options, deployment and how to provide managed hardware services. Get the latest information on MSPs and hardware technology.
Recent Definitions
- hardware-as-a-service (in managed services)
Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing in which hardware that belongs to a managed service provider (MSP) is installed at a customer's site and a service level agreement (SLA) defines the responsibilities of both parties.
- Microsoft Intune
Microsoft Intune is a cloud-based enterprise mobility management tool that aims to help organizations manage the mobile devices employees use to access corporate data and applications, such as email.
- HP Partner First Program (formerly HP PartnerOne program)
HP Partner First is a channel partner program that provides resources and benefits for value-added resellers (VARs), systems integrators (SIs), service providers, hosting providers, independent software vendors (ISVs), distributors and other businesses that want to collaborate with HP Inc.
Highlights
- How the U.S. election may affect managed services providers
- Dell Technologies partner strategy persists during pandemic
- What do you need to start a managed service provider today?
More Hardware technology Topics
- Desktop management, sales and installation
- Managing mobile devices in the enterprise
- Server management, sales and installation
Running an MSP
Explore news and resources to help you gain insight into running an MSP business. Get information pricing, staffing, sales and business systems to help you develop or refine your MSP business model.
Recent Definitions
- service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
- cloud SLA (cloud service-level agreement)
A cloud SLA (cloud service-level agreement) is an agreement between a cloud service provider and a customer that ensures a minimum level of service is maintained.
- RMM software (remote monitoring and management software)
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers use to maintain their clients' IT infrastructure and systems.
Highlights
- Top-tier consultants, SIs pursue IT services acquisitions
- Why 2020 may have changed the MSP industry forever
- Huntress security platform gets boost from Level Effect EDR
More Running an MSP Topics
- Employee Recruitment and Retention Strategies
- Employee Training and Development for MSPs
- IT mergers and acquisitions
- Managed service provider (MSP) business model
- MSP pricing models
- Technology Business Management Software
Software
News, features and trend analysis on software for managed services providers. Read about the latest developments in operating systems, front- and back-office systems, DevOps and mobile app development.
Recent Definitions
- operating system (OS)
An operating system (OS) is the program that, after being initially loaded into the computer by a boot program, manages all of the other application programs in a computer.
- Prisma
Prisma is a cloud security suite that provides four different services that use rule-based security policies and machine learning to protect cloud services. This suite can be used on Amazon Web Services (AWS), Azure, and Google Cloud Platforms.
- network convergence
Network convergence is the efficient coexistence of telephone, video and data communication within a single network.
Highlights
- What low-code/no-code and pro-code mean for providers
- How leading SAP S/4HANA implementation partners compare
- Cisco partners back software push, EA acceleration
More Software Topics
- Back office and ERP applications
- Database software management
- DevOps and Agile strategies
- Front office and CRM apps
- Mobile app software development
- Office productivity suites
- Operating Systems and Software Services
Business partner models
Get news and trends information on traditional and emerging business partner models, from value-added resellers to digital consulting service providers. Get information to jump start your channel partner strategy plan.
Recent Definitions
- service-level agreement (SLA)
A service-level agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.
- IBM
IBM (International Business Machines) ranks among the world's largest information technology companies, providing a wide spectrum of hardware, software and services offerings.
- IT consultant
A consultant is an experienced individual in a given field who provides expert advice for a fee. Consultants typically work as independent contractors and are hired on a short-term basis. A consultant may also be an employee at a consulting firm.
Highlights
- Top-tier consultants, SIs pursue IT services acquisitions
- 3 steps to blazing a trail to a better partner experience
- Atos floats DXC acquisition proposal
More Business partner models Topics
- Digital consulting firms
- IT consultants and IT professional services firms
- IT systems integrators
- Value-added resellers