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SearchUnifiedCommunications.com is one of the Web's best information resources for next-generation voice communications, developed exclusively for enterprise IT and networking professionals. SearchUnifiedCommunications.com provides IT professionals with vendor-independent news, advice, product evaluation, educational tools and a sense of community that will help them to evaluate technologies, make strategic decisions and implement, manage and secure their voice communications in a reliable and cost-effective manner.

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Cisco collaboration revenue takes hit to start 2020

Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.

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Definitions
  • unified communications (UC)

    Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.

  • team collaboration tools

    Team collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services available to companies and individuals that enable them to feasibly work together on common projects, regardless of their physical location.

  • video conferencing (video conference)

    A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication.

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Collaboration Applications for UC

Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.

Recent Definitions

  • unified communications (UC)

    Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.

  • mob mentality (herd/hive mentality)

    Mob mentality -- also called herd or hive mentality -- is the inclination that some humans have to be part of a large group, often neglecting their individual feelings in the process, and adopting the behaviors and actions of the people around them.

  • team collaboration tools

    Team collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services available to companies and individuals that enable them to feasibly work together on common projects, regardless of their physical location.

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Implementing UC

Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.

Recent Definitions

  • unified communications (UC)

    Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.

  • DHCP (Dynamic Host Configuration Protocol)

    DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.

  • Kari's law

    Kari's law is legislation in the United States that requires multi-line telephone systems (MLTS) to route 9-1-1 emergency service calls through the phone system automatically. Kari's law mandates that the electronics and software used in multi-line systems support direct-dial-to-emergency-services, even if the system normally requires the caller to enter an additional digit for an outside line.

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IP Telephony

The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.

Recent Definitions

  • virtual agent

    A virtual agent (sometimes called an intelligent virtual agent, virtual rep or chatbot) is a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance to humans.

  • network protocols

    Network protocols are sets of established rules that dictate how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying infrastructures, designs or standards.

  • busy lamp field (BLF)

    A busy lamp field (BLF) is a light on a VoIP phone -- also known as an IP phone -- that tells end users when another extension within the system is in use by displaying a clear status on the phone's display.

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Understanding UC

Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.

Recent Definitions

  • unified communications (UC)

    Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.

  • speech technology

    Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.

  • UCaaS (Unified Communications as a Service)

    Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.

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  • data governance policy

    A data governance policy is a documented set of guidelines for ensuring that an organization's data and information assets are ...

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

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    Compliance as a Service (CaaS) is a cloud service service level agreement (SLA) that specified how a managed service provider (...

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  • cache memory

    Cache memory, also called CPU memory, is high-speed static random access memory (SRAM) that a computer microprocessor can access ...

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  • cloud storage

    Cloud storage is a service model in which data is transmitted and stored on remote storage systems, where it is maintained, ...

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