Recently on SearchUnifiedCommunications
Why enterprise adoption of cloud UC should accelerate in 2019
Enterprises like Pacific Dental and PTC are adopting cloud UC to get a consistent, reliable experience across various offices and geographies without overextending IT staff.
More Highlights
- Microsoft Teams vs. Slack: 4 features to consider
Does your IT department need help convincing users to move to Microsoft Teams? Four capabilities in particular in the Microsoft Teams vs. Slack debate can support a Teams adoption.
- How to deploy team collaboration platforms successfully
How an organization deploys team collaboration tools depends on its overall UC strategy and end-user needs. Discover the deployment options available and how to ensure adoption.
- Know the security risks of CPaaS and communication APIs
Learn how your data may be at risk when deploying CPaaS and communication APIs and how to protect your organization from potential data security risks.
Definitions
- speech technology
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.
- VoIP (voice over IP)
VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP telephony.
- QoS (quality of service)
Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network.
Browse Unified Communications Topics
Collaboration Applications for UC
Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.
Recent Definitions
- unified communications and collaboration (UCC)
Unified communications and collaboration (UCC) is the collection of technology and software that combines enterprise communication with real time, asynchronous cooperation capabilities.
- speech technology
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.
- team collaboration
Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal participation to achieve objectives.
Highlights
- Microsoft Teams vs. Slack: 4 features to consider
- How to deploy team collaboration platforms successfully
- Know the security risks of CPaaS and communication APIs
More Collaboration Applications for UC Topics
- Business Video Conferencing and Telepresence Technology
- Collaborative Applications
- Communication Integration with Enterprise Applications
- Mobile Unified Communications Applications
- Social Networking for Business
Implementing UC
Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.
Recent Definitions
- identity management (ID management)
Identity management (ID management) is the organizational process for identifying, authenticating and authorizing individuals or groups of people to have access to applications, systems or networks by associating user rights and restrictions with established identities.
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.
- DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.
Highlights
- Why enterprise adoption of cloud UC should accelerate in 2019
- Know the security risks of CPaaS and communication APIs
- What to know before rolling out a SIP deployment
More Implementing UC Topics
- Mobile Unified Communications
- SIP and Unified Communications Standards
- Unified Communications Integration and Interoperability
- Unified Communications Security
IP Telephony
The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.
Recent Definitions
- cloud telephony (cloud calling)
Cloud telephony, also known as cloud calling, is a type of Unified Communications as a Service (UCaaS) that offers voice communication services and connects through a third party host in the cloud.
- Network protocol
A network protocol is a set of established rules that dictates how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying infrastructures, designs or standards.
- Shared Call Appearance (SCA)
Shared Call Appearance (SCA) is the sharing of a VoIP phone number across multiple devices in different locations.
Highlights
- Why enterprise adoption of cloud UC should accelerate in 2019
- What to know before rolling out a SIP deployment
- How does embedded communication work with an IP PBX infrastructure?
More IP Telephony Topics
Back to TopUnderstanding UC
Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.
Recent Definitions
- speech technology
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.
- UCaaS (Unified Communications as a Service)
Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.
Highlights
- Microsoft Teams vs. Slack: 4 features to consider
- How to deploy team collaboration platforms successfully
- 5 trends driving AI in contact centers
More Understanding UC Topics
- Developing a UC Strategy
- Unified Communications Architecture and Service Models
- Unified Communications ROI