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SearchUnifiedCommunications

SearchUnifiedCommunications.com is one of the Web's best information resources for next-generation voice communications, developed exclusively for enterprise IT and networking professionals. SearchUnifiedCommunications.com provides IT professionals with vendor-independent news, advice, product evaluation, educational tools and a sense of community that will help them to evaluate technologies, make strategic decisions and implement, manage and secure their voice communications in a reliable and cost-effective manner.

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Google utilizes AI for Series One Meet hardware

Google partners with Lenovo in developing video conferencing hardware for the Google Meet service. The Series One device uses Google silicon to boost its AI capabilities.

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Definitions
  • Avaya

    Avaya is an American technology company that specializes in business communications services, such as unified communications (UC), and contact center (CC).

  • Microsoft Teams

    Microsoft Teams is cloud-based team collaboration software, that is part of the Office 365 suite of applications.

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program interfaces (APIs).

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Collaboration Applications for UC

Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.

Recent Definitions

  • Microsoft Teams

    Microsoft Teams is cloud-based team collaboration software, that is part of the Office 365 suite of applications.

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program interfaces (APIs).

  • unified communications (UC)

    Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity.

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Implementing UC

Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.

Recent Definitions

  • unified communications (UC)

    Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity.

  • DHCP (Dynamic Host Configuration Protocol)

    DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.

  • Kari's law

    Kari's law is legislation in the United States that requires multi-line telephone systems (MLTS) to route 9-1-1 emergency service calls through the phone system automatically. Kari's law mandates that the electronics and software used in multi-line systems support direct-dial-to-emergency-services, even if the system normally requires the caller to enter an additional digit for an outside line.

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IP Telephony

The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.

Recent Definitions

  • Microsoft Teams

    Microsoft Teams is cloud-based team collaboration software, that is part of the Office 365 suite of applications.

  • telephony

    Telephony is technology associated with interactive communication between two or more physically distant parties via the electronic transmission of speech or other data.

  • cloud telephony (cloud calling)

    Cloud telephony, also known as cloud calling, is a type of unified communications as a service (UCaaS) that offers voice communication services through a third-party host.

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Understanding UC

Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.

Recent Definitions

  • Avaya

    Avaya is an American technology company that specializes in business communications services, such as unified communications (UC), and contact center (CC).

  • Telephone Consumer Protection Act (TCPA)

    The Telephone Consumer Protection Act (TCPA) of 1991 is a federal law that places restrictions on telephone solicitations and robocalls.

  • unified communications (UC)

    Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity.

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SearchCompliance

  • risk assessment

    Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business.

  • PCI DSS (Payment Card Industry Data Security Standard)

    The Payment Card Industry Data Security Standard (PCI DSS) is a widely accepted set of policies and procedures intended to ...

  • risk management

    Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

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SearchDisasterRecovery

  • call tree

    A call tree is a layered hierarchical communication model that is used to notify specific individuals of an event and coordinate ...

  • Disaster Recovery as a Service (DRaaS)

    Disaster recovery as a service (DRaaS) is the replication and hosting of physical or virtual servers by a third party to provide ...

  • cloud disaster recovery (cloud DR)

    Cloud disaster recovery (cloud DR) is a combination of strategies and services intended to back up data, applications and other ...

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