Recently on SearchUnifiedCommunications
Cisco collaboration revenue takes hit to start 2020
Cisco collaboration and communications products generated less revenue this past quarter than they did one year ago, contributing to an 8% decline for the applications group.
More Highlights
- The 4 features of a complete enterprise video platform
Organizations are increasing video use as part of daily workflows. Learn what capabilities IT decision-makers should look for in a complete enterprise video platform.
- External collaboration in Webex Teams limited by new security control
Cisco is attempting to improve security for external collaboration in Webex Teams with a new feature for IT admins.
- Cloud migration needs contact center integration strategy
Contact center integrations can complicate a cloud migration. Learn what platforms can ease the transition to the cloud by reintegrating back-end business apps.
Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- team collaboration tools
Team collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services available to companies and individuals that enable them to feasibly work together on common projects, regardless of their physical location.
- video conferencing (video conference)
A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication.
Browse Unified Communications Topics
Collaboration Applications for UC
Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- mob mentality (herd/hive mentality)
Mob mentality -- also called herd or hive mentality -- is the inclination that some humans have to be part of a large group, often neglecting their individual feelings in the process, and adopting the behaviors and actions of the people around them.
- team collaboration tools
Team collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services available to companies and individuals that enable them to feasibly work together on common projects, regardless of their physical location.
Highlights
- The 4 features of a complete enterprise video platform
- External collaboration in Webex Teams limited by new security control
- Crestron and Logitech partner on AV system integration
More Collaboration Applications for UC Topics
- Business Video Conferencing and Telepresence Technology
- Collaborative Applications
- Communication Integration with Enterprise Applications
- Mobile Unified Communications Applications
- Social Networking for Business
Implementing UC
Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.
- Kari's law
Kari's law is legislation in the United States that requires multi-line telephone systems (MLTS) to route 9-1-1 emergency service calls through the phone system automatically. Kari's law mandates that the electronics and software used in multi-line systems support direct-dial-to-emergency-services, even if the system normally requires the caller to enter an additional digit for an outside line.
Highlights
- External collaboration in Webex Teams limited by new security control
- On-premises vs. cloud vs. hybrid UC deployment models
- Avaya wants CCaaS to be included in RingCentral partnership
More Implementing UC Topics
- Mobile Unified Communications
- SIP and Unified Communications Standards
- Unified Communications Integration and Interoperability
- Unified Communications Security
IP Telephony
The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.
Recent Definitions
- virtual agent
A virtual agent (sometimes called an intelligent virtual agent, virtual rep or chatbot) is a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance to humans.
- network protocols
Network protocols are sets of established rules that dictate how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying infrastructures, designs or standards.
- busy lamp field (BLF)
A busy lamp field (BLF) is a light on a VoIP phone -- also known as an IP phone -- that tells end users when another extension within the system is in use by displaying a clear status on the phone's display.
Highlights
- Avaya details feature roadmap for Avaya Cloud Office by RingCentral
- What are SBC configuration best practices?
- Lenovo launches latest video phone for Microsoft Teams
More IP Telephony Topics
Back to TopUnderstanding UC
Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- speech technology
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.
- UCaaS (Unified Communications as a Service)
Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.
Highlights
- Cisco collaboration revenue takes hit to start 2020
- Cloud migration needs contact center integration strategy
- What are the risks and benefits of AI-driven speech technology?
More Understanding UC Topics
- Developing a UC Strategy
- Unified Communications Architecture and Service Models
- Unified Communications ROI