Recently on SearchUnifiedCommunications
What UC monitoring tools are most important?
Our expert explains the UC monitoring tools you need and the potential network problems you may discover in your UC and collaboration environments.
More Highlights
- Businesses can now rent Avaya phones
Businesses looking to reduce large one-time capital expenditures can now rent Avaya phones for a monthly fee.
- Test your knowledge of VoIP fundamentals
Do you want to test your knowledge of VoIP fundamentals and how VoIP works? Take this VoIP quiz and see what areas of voice technology elude you.
- Online store launched for Avaya cloud products
Organizations can now buy multi-tenant Avaya cloud products through a self-service website targeted at small and midsize businesses.
Definitions
- VoIP (voice over IP)
VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP telephony.
- QoS (quality of service)
Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network.
- Microsoft Teams
Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications.
Browse Unified Communications Topics
Collaboration Applications for UC
Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.
Recent Definitions
- telemedicine
Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the telecommunications infrastructure.
- video wall
A video wall is a large display consisting of more than one video screen fixed together to form a single logical screen.
- Microsoft Teams
Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications.
Highlights
- New Microsoft Teams calling features narrow gap with Skype
- New UC vendor trends shaping enterprise communications market
- Cisco brings Webex Teams messaging to Jabber client
More Collaboration Applications for UC Topics
- Business Video Conferencing and Telepresence Technology
- Collaborative Applications
- Communication Integration with Enterprise Applications
- Mobile Unified Communications Applications
- Social Networking for Business
Implementing UC
Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.
Recent Definitions
- identity management (ID management)
Identity management (ID management) is the organizational process for identifying, authenticating and authorizing individuals or groups of people to have access to applications, systems or networks by associating user rights and restrictions with established identities.
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.
- DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.
Highlights
- Businesses can now rent Avaya phones
- Should team collaboration apps be stand-alone or integrated?
- Tango Networks acquisition expands enterprise mobility services
More Implementing UC Topics
- Mobile Unified Communications
- SIP and Unified Communications Standards
- Unified Communications Integration and Interoperability
- Unified Communications Security
IP Telephony
The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.
Recent Definitions
- Network protocol
A network protocol is a set of established rules that dictates how to format, transmit and receive data so computer network devices -- from servers and routers to endpoints -- can communicate regardless of the differences in their underlying infrastructures, designs or standards.
- Shared Call Appearance (SCA)
Shared Call Appearance (SCA) is the sharing of a VoIP phone number across multiple devices in different locations.
- bring your own bandwidth (BYOB)
Bring your own bandwidth (BYOB) is a voice communications service in which a business purchases the voice services only and uses their own internet connection from their existing internet service provider (ISP) to host the voice service.
Highlights
- Test your knowledge of VoIP fundamentals
- Online store launched for Avaya cloud products
- How to prepare for and manage VoIP call quality issues
More IP Telephony Topics
Back to TopUnderstanding UC
Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.
- UCaaS (Unified Communications as a Service)
Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.
- Skype for Business
Skype for Business, formerly known as Microsoft Lync Server, is a unified communications (UC) platform that integrates common channels of business communication and online meetings, including instant messaging (IM), presence, voice over IP (VoIP), video conferencing, file transfer, web conferencing, voicemail and email.
Highlights
- What UC monitoring tools are most important?
- New UC vendor trends shaping enterprise communications market
- Avaya earnings show growth in contact center, decline in UC
More Understanding UC Topics
- Developing a UC Strategy
- Unified Communications Architecture and Service Models
- Unified Communications ROI