Recently on SearchUnifiedCommunications
Microsoft overhauls calling interface in Teams
Microsoft has started rolling out a redesigned calling interface in Teams that lets customers access voicemail, contacts and more from a single screen.
More Highlights
- Salesforce-Slack acquisition a threat to Microsoft Teams
Salesforce's $27.7 billion acquisition of Slack could make the company a stronger competitor against the Microsoft 365 office productivity suite that includes Slack rival Teams.
- How has COVID-19 driven CPaaS API adoption?
New CPaaS use cases are emerging as business requirements for digital communications services evolve in response to COVID-19.
- CPaaS market growth broadens amid new use cases
While the pandemic didn't have a significant effect on CPaaS market growth, organizations accelerating their digital transformation plans are driving demand for APIs.
Definitions
- Cisco Webex
Cisco Webex is a video conferencing and collaboration product suite.
- video conferencing
Video conferencing is live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.
- VoIP (voice over IP)
VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection.
Browse Unified Communications Topics
Collaboration Applications for UC
Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.
Recent Definitions
- Cisco Webex
Cisco Webex is a video conferencing and collaboration product suite.
- video conferencing
Video conferencing is live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.
- Zoom fatigue (virtual meeting fatigue)
Zoom fatigue, also known as virtual meeting fatigue, is the feeling of exhaustion that often occurs after attending a series of virtual video meetings. In this context, the label "Zoom" is used generically; the phenomenon can be applied to any video conferencing platform that permits gallery views.
Highlights
- Microsoft overhauls calling interface in Teams
- Salesforce-Slack acquisition a threat to Microsoft Teams
- How has COVID-19 driven CPaaS API adoption?
More Collaboration Applications for UC Topics
- Business Video Conferencing and Telepresence Technology
- Collaborative Applications
- Communication Integration with Enterprise Applications
- Mobile Unified Communications Applications
- Social Networking for Business
Implementing UC
Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.
Recent Definitions
- identity management (ID management)
Identity management (ID management) is the organizational process for ensuring that individuals have the appropriate access to technology resources.
- unified communications (UC)
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity.
- DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.
Highlights
- CPaaS market growth broadens amid new use cases
- How has Twilio SIP trunking disrupted the market?
- Integrated collaboration environments offer new ways to work
More Implementing UC Topics
- Mobile Unified Communications
- SIP and Unified Communications Standards
- Unified Communications Integration and Interoperability
- Unified Communications Security
IP Telephony
The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.
Recent Definitions
- Cisco Webex
Cisco Webex is a video conferencing and collaboration product suite.
- VoIP (voice over IP)
VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection.
- Microsoft Teams
Microsoft Teams is cloud-based team collaboration software and part of the Office 365 software suite.
Highlights
- Microsoft overhauls calling interface in Teams
- How has Twilio SIP trunking disrupted the market?
- How do NG911 standards make the technology superior to E911?
More IP Telephony Topics
Back to TopUnderstanding UC
Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.
Recent Definitions
- Avaya
Avaya is an American technology company that specializes in business communications services, such as unified communications (UC), and contact center (CC).
- Telephone Consumer Protection Act (TCPA)
The Telephone Consumer Protection Act (TCPA) of 1991 is a federal law that places restrictions on telephone solicitations and robocalls.
- unified communications (UC)
Unified communications (UC) is a conceptual and technological framework for integrating various enterprise communication methods -- telephony, presence, voicemail, video calling and conferencing, email, instant messaging, etc. -- within a single platform, with the goal of streamlining and enhancing business communications, collaboration and productivity.
Highlights
- How has COVID-19 driven CPaaS API adoption?
- CPaaS market growth broadens amid new use cases
- How UC technology supports long-term remote work
More Understanding UC Topics
- Developing a UC Strategy
- Unified Communications Architecture and Service Models
- Unified Communications ROI