Recently on SearchUnifiedCommunications
4 benefits of deploying managed UC services
Managed UC services offer organizations several benefits, including reduced management and maintenance requirements for IT, and enable users to communicate beyond corporate network boundaries.
More Highlights
- RingCentral dials back Zoom partnership with video app launch
The launch of RingCentral's new video app, called RingCentral Video, is a sign the vendor's long-standing partnership with Zoom is winding down.
- 3 key threats undermining unified communications security
Unified communications security means paying attention to the unique protocols supporting the technology. Here are three threats to watch for.
- Video conferencing adoption surge highlights market trends
Amid the throes of coronavirus, organizations have relied on video collaboration. But, after the pandemic subsides, will businesses still use video as a fundamental workflow?
Definitions
- cloud telephony (cloud calling)
Cloud telephony, also known as cloud calling, is a type of unified communications as a service (UCaaS) that offers voice communication services through a third-party host.
- private branch exchange (PBX)
A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
Browse Unified Communications Topics
Collaboration Applications for UC
Collaboration applications for unified communications are the interfaces and systems that can greatly improve productivity and maximize IT assets by allowing employees to have a seamless work experience, no matter what the IT infrastructure, device or location. Learn about collaboration software and collaborative applications such as video conferencing, telepresence and mobile unified communications, as well as unified communications application integration with mission-critical enterprise applications and call centers.
Recent Definitions
- telemedicine (telehealth)
Telemedicine is the remote delivery of healthcare services, such as health assessments or consultations, over the telecommunications infrastructure.
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- mob mentality (herd/hive mentality)
Mob mentality -- also called herd or hive mentality -- is the inclination that some humans have to be part of a large group, often neglecting their individual feelings in the process, and adopting the behaviors and actions of the people around them.
Highlights
- RingCentral dials back Zoom partnership with video app launch
- Video conferencing adoption surge highlights market trends
- Zoom privacy: Vendor faces lawsuits over Facebook data-sharing
More Collaboration Applications for UC Topics
- Business Video Conferencing and Telepresence Technology
- Collaborative Applications
- Communication Integration with Enterprise Applications
- Mobile Unified Communications Applications
- Social Networking for Business
Implementing UC
Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and troubleshoot UC hardware and software problems. Learn how to implement unified communications systems and deal with the challenges unified communications solutions present, like security, interoperability and standards adherence, compatibility and adoption.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) is a network management protocol used to dynamically assign an Internet Protocol (IP) address to any device, or node, on a network so they can communicate using IP.
- Kari's law
Kari's law is legislation in the United States that requires multi-line telephone systems (MLTS) to route 9-1-1 emergency service calls through the phone system automatically. Kari's law mandates that the electronics and software used in multi-line systems support direct-dial-to-emergency-services, even if the system normally requires the caller to enter an additional digit for an outside line.
Highlights
- 3 key threats undermining unified communications security
- Enterprises need to meet E911 compliance for teleworkers
- Video key to coronavirus business continuity planning
More Implementing UC Topics
- Mobile Unified Communications
- SIP and Unified Communications Standards
- Unified Communications Integration and Interoperability
- Unified Communications Security
IP Telephony
The next generation of enterprise communications depends on reliable, converged voice and data networks to reach its potential. Whether you're considering IP telephony deployment or troubleshooting quality issues before a unified communications installation, this section provides a wealth of resources on cost issues, IP telephony products and systems, network planning and testing, VoIP protocols, implementation help, QoS and security issues.
Recent Definitions
- cloud telephony (cloud calling)
Cloud telephony, also known as cloud calling, is a type of unified communications as a service (UCaaS) that offers voice communication services through a third-party host.
- private branch exchange (PBX)
A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.
- virtual agent
A virtual agent (sometimes called an intelligent virtual agent, virtual rep or chatbot) is a software program that uses scripted rules and, increasingly, artificial intelligence applications to provide automated service or guidance to humans.
Highlights
- Enterprises need to meet E911 compliance for teleworkers
- How do you address QoS in cloud communication networks?
- What role do legacy UC devices play in a cloud migration?
More IP Telephony Topics
Back to TopUnderstanding UC
Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, unified communications vendors and unified communications services available in the UC marketplace today. In this section, communications managers will find the general resources they need to develop a strong unified communications strategy and make sure they propose UC solutions, platforms and products that meet the business and ROI expectations of their enterprise.
Recent Definitions
- unified communications (UC)
Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools.
- speech technology
Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.
- UCaaS (Unified Communications as a Service)
Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.
Highlights
- 4 benefits of deploying managed UC services
- 3 key threats undermining unified communications security
- What collaboration metrics determine an app's business value?
More Understanding UC Topics
- Developing a UC Strategy
- Unified Communications Architecture and Service Models
- Unified Communications ROI